Glasgow, Glasgow City
£22,000 to £23,500 PA (depending on experience)
Permanent, Full-time
Job description

Do you have excellent administration and people skills and the ability to build a rapport with people?  If so we would love to hear from you.

For 365 days a year Ronald McDonald House Glasgow provides a home away from home and support for families whose children are receiving care in the Royal Hospital for Children.  Our small team are dedicated to helping keep families together at the most vulnerable and stressful time of their lives.

For families with a sick child in hospital our House is a safe haven that allows parents to stay close to their child without having to travel long distances. Families stay free of charge and there is no time limit on the accommodation – once a family is allocated a room it is theirs until their child is discharged from hospital. We have 31 bedrooms, a large kitchen and laundry facilities. Families can eat, sleep and focus on the most important thing – the health of their child.

What’s involved?

The Fundraising Administrator will provide essential administrative, data, financial and supporter management for our small but ambitious fundraising team.

Based in our “House” on the site of the Royal Hospital for Sick Children Glasgow, you will be a main point of contact for fundraising enquiries, providing friendly, professional and efficient administration support to our fundraising team, families, visitors and supporters. 

You will help build relationships with supporters by talking to them about the work that we do, efficiently record their donations and communications and send thank you emails and letters through our fundraising database Harlequin.  You will also monitor and report on fundraising activity and targets, assist us in research, organising events and fundraising activities and post updates on our work via newsletters and our social media and networking platforms.

Who are we are looking for?

You will have experience of recording, communications and financial information onto a database and demonstrable experience of dealing with and responding to enquiries and supporting requests for information from supporters.

You will be a friendly, motivated team player with strong organisational, written, oral, social media and collaboration skills to successfully promote this much-loved Glasgow based charity

You will enjoy working with people and working to deadlines. Above all you will have a real desire to make a difference to the families who stay with us.

This job would suit someone who has worked for a charity before or who has strong database and administration skills with an understanding of the third sector. 

How to apply

Please read our full person spec and job description and if this sounds like a role you could do, we look forward to receiving your completed application.  Please click on the apply button for appliication details on how to submit this.

Key dates

  • Closing date for applications Thursday 29th April at Noon. 
  • Interview in person at Ronald McDonald House, 1299 Govan Road Glasgow, Monday 3rd May.  Interviews will be within Covid Safety Regulations.

Please note application is by application form only.  We will not accept a CV and covering letter.  We are a very small team and whilst we will do our very best to reply to everyone, we will be in touch directly with you if you have been selected for interview by email.  Please check your junk or spam folders.  If you do not hear from us before the interview date then regrettably you will not have been selected for interview.  We are not able to provide individual feedback on this occasion.

Find out more about us

We would love you to join our small but dedicated and friendly team. To find out more about the families that we help and the difference you could make to the families who need us, please visit our website.

Additional details

This post is subject to a basic disclosure check.

Benefits

20 days annual leave + 12 days Public Holiday days’ leave per year

Pension Auto Enrolment and a no-cost benefit ‘Death in Service’.

Membership of the Institute of Fundraising

Additional documents
Application Form (.docx)
Job Description and Person Specification (.docx)
Check commute
Starting Address
Destination
Mode of transport
Posted on: 01 April 2021
Closing date: 29 April 2021
Tags: Admin, Fundraising

The client requests no contact from agencies or media sales.

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