South Kensington, Greater London
£31,000 per year
Permanent, Contract, Full-time
Job description

The Royal Society of Sculptors is an artist-led membership organization.This key role manages the Society’s membership from the recruitment stages to processing payment and ensuring our members are making the most of their membership.

You should enjoy liaising with artists as you will be responsible for ensuring effective communication with the Society’s members as well as its supporters.

The main duties are:

Membership:

                Administration:

  • To carry out all aspects of administration – including applications and subscriptions – for the membership
  • To co-ordinate and prepare and distribute papers for the selection meetings of members and fellows
  • To respond to membership enquiries be email, telephone and in person in a timely manner
  • To manage and maintain the physical and digital membership files (in accordance with relevant data protection legislation), using the Society’s customer relations management (CRM) software (Beacon)
  • In liaison with the Director, to co-ordinate and prepare and distribute papers for the AGM

                Finance:

  • To manage the membership renewals process – liaising with the Head of Finance in relation to subscriptions
  • To increase the membership retention rate and the number of members paying by direct debit
  • To process and record Gift Aid donations

                Marketing and communications:

  • To actively engage with members to ensure they maximise the benefits of their membership
  • To create and develop content for the members’ weekly bulletin, including researching opportunities for members
  • To create and develop content for Shape & Form, the monthly email bulletin for non-members to build a wider base of supporters
  • As needed to create and develop content for the Society’s website and social media channels working with both colleagues and freelancers to ensure a polished, consistent message
  • To be responsible for brand consistency across all communication with members and support including, for example, printed and digital media
  • To co-ordinate the annual fellows slam and twice yearly new member mixer events
  • To liaise with the Trustees who are regional representatives, ensuring they are “on-message” about the Society’s activities and that information about their regional visits is shared with the local membership
  • To recruit and manage a membership volunteer to support the preparation of Members’ News

 

General:

  • To be the first point of contact for Society members and the public by telephone and email
  • To organise the maintenance of office equipment, ordering of supplies and general administration such as post
  • To attend relevant training opportunities and participate in appropriate networks
  • To carry out any other duties that may be reasonable required

 

Refreshed on: 07 December 2021
Closed date: 20 December 2021
Tags: Admin, Management

The client requests no contact from agencies or media sales.