Resettlement Officer (Experience in Resettlement or Housing or Finance and Debt management)
This post requires an Enhanced Disclosure & Barring Service Check and Prison vetting.
This vacancy is only open to female applicants as an occupational requirement exception under Sch 9 of the Equality Act 2010.
Knowledge, Skills and Experience
Demonstrable knowledge and considerable experience of supporting women who are involved with criminal justice services and the issues that impact upon their lives.
Experience of providing advice, information and support relating to either or both housing; finance, benefit and debt
Experience of advocacy on behalf of clients to other agencies and authorities.
Experience of working in a criminal justice system setting is desirable
Experience of supporting individuals in identifying needs and risks. In particular use of assessment to inform individual plans
Experience of using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. The ability to type is essential.
Works Proactively. Demonstrates initiative, thinks ahead and takes prompt action to solve problems; completes tasks, overcomes obstacles and seize opportunities. Looks ahead and takes action accordingly.
Applies & Shares Expert Knowledge. Demonstrates the specialist knowledge and technical requirements of the job. Applies skills and experience to perform the job effectively, completes work to a high standard and shares knowledge across the organisation. Achieves positive outcomes through the application of professional skills and knowledge.
Client & Partner Focused. Focuses on and understand the needs of internal and external Partners, clients and other stakeholders and strives to deliver a prompt, effective and personalised service. Gets to the root of clients underlying needs and works to meet or exceed the expectations of client service
Works collaboratively with others for the good of the business; builds a network of good relationships and develops a thorough understanding of the organisation and the wider sector. Involves others and builds relationships beyond the immediate work environment
Leads Change & Improves Performance. Respond quickly and positively to change, seeking to continuously improve performance, celebrating our successes and constantly developing our people and processes.
Demonstrates Creativity & Innovation. Applies creative and lateral thinking to organisational issues; challenges the status quo and introduces new ideas, methods and processes. Actively contributes new ideas and approaches
Influences Others & Communicates Effectively. Positively influences others and where appropriate. Listens closely and communicates clearly both verbally and in writing. Acts and communicates influentially and confidently in all situations including difficult situations
Accountability. Committed to achieving results, takes personal accountability for work and understands and applies the organisations principles. Achieves stretching targets and objectives and recognises new business opportunities
Values & Respects Others. Respects other individuals; listens and takes into account different opinions, feelings and motivations; is trustworthy and acts with integrity; responds and acts constructively towards others. Demonstrates an understanding of and sensitivity to others and shows personal integrity
The client requests no contact from agencies or media sales.