Epsom, Surrey
£24,696 per annum + competitive benefits
Contract, Full-time
Job description

We are currently recruiting for a talented, organised and experienced Service Desk Analyst to join our fantastic Service Desk function which sits within the Information Systems Team on a full time 8 month contract. The Service Desk provides application and telephony support to Samaritans branches and 1st/ 2nd line application desktop support to Samaritans Staff. 

Samaritans are embarking on an exciting technology journey that has already seen a new mobile telephony service introduced for staff and senior volunteers alongside a rollout of Office 365. We are embarking on other new technology services and projects to better enable staff and volunteers to utilise support caller services.

If you would like to be part of this exciting time of change for the IS Team and you feel you have the right requirements as described in the job description, please send us your application.

About Samaritans:

Samaritans is an internationally recognised volunteer-led charity, with a national, regional and local presence. It is ranked in the top 5 ‘most trusted charities’ in the UK and ROI and its 20,000+ volunteers based in 201 branches have been providing confidential emotional support 24 hours a day, 7 days a week for over 60 years.


The post is based in Ewell, Surrey; 30 minutes’ train journey from Waterloo and 15 minutes from Wimbledon.

To Apply:

To apply, please click on link below to find the full job description and application form.   Completed application forms must be submitted by 9am on Monday 26th August.  However as this is a key role we will be reviewing applications as they are submitted and the role may close before the advertised closing date. Therefore we encourage all interested parties to submit an application as soon as possible. 


Posted on: 08 August 2019
Closed date: 26 August 2019
Tags: IT, Digital