Chippenham, Wiltshire (Hybrid)
£22,000 - £32,000 per year
Permanent, Part-time, Full or part-time considered (22.5 hours/week minimum), Full-time
Job description

This is an exciting opportunity for someone with experience in fundraising from individuals, including running appeals, organising events, and using the telephone and emails to connect with and manage supporter care. We are also looking for someone with excellent communication and implementation skills, who will enjoy the challenge of working in a growing team at a time of transition. This role requires someone motivated by their Christian faith with a personal interest and concern for the people of the Middle East and North Africa.

This role will initially cover a maternity leave period, but then continue to help grow some of the new priority areas, in tandem with the appointment of Regional Engagement Coordinators and other UK staff. Applications are welcome for either the officer or coordinator role.  The Coordinator role is a more senior post for those with more experience and will have line management responsibility.  The position is available for part or full-time hours with flexibility over the working location however SAT-7 UK's office in Chippenham will be the home base for this role.

The Supporter Engagement role is responsible for deepening the income from and engagement with individuals. This includes overseeing the acquisition, welcome and care of supporters, sending of direct mail appeals, the growth of joy bringers (regular giving) and mid-level donors, legacies, SAT-7 events (including supporter days), and fundraising projects e.g. sponsored events.

KEY RESPONSIBILITIES (shared between both roles)

  • Oversee the delivery of the annual appeal programme (direct mail and digital), involving the development of appeal brief, working with colleagues, external copywriter and agency/mailing house.

  • Deliver and continually refine effective donor/supporter care management processes and programmes, including the ongoing development and effectiveness of the Welcome Process.

  • Oversee the development and growth of the joy bringer (regular giving programme), so that it becomes a flagship product of SAT-7, recognised across the sector and Christian public.

  • Oversee the development and implementation of supporter fundraising events (online and face to face), to maximise the impact of the Welcome Process.

  • Support the coordination of supporter events and attendance at Christian conferences.

  • Support the development and implementation of a new mid-level donor programme, in tandem with the phased appointment of Regional Engagement Coordinators and other UK staff.

  • To ensure individual supporter relationships (excluding major donors) are appropriately managed, thanked and asked – focusing on quality and timely communications (according to patterns of giving and engagement).

  • Develop other supporter fundraising opportunities and resources; including legacies, campaigns, emergency appeals, and sponsored events.

  • Work closely with F&E Team colleagues to maximise the opportunities for church income and engagement, especially profiling key appeals, joy bringer regular giving, and seasonal campaigns.

There is an Occupational Requirement, in accordance with the Equality Act 2010, for the position to be filled by a committed Christian. 


Essential Skills and Abilities Required

  • University degree e.g. in Marketing or Communications and/or at least two years’ experience in a charity fundraising, communications or marketing role

  • Computer literacy (e.g. MS Office 365, Word, Excel, Outlook, PowerPoint) plus use of supporter CRM databases

  • Ability to think creatively about developing plans for fundraising mailings, campaigns and resources (print and digital)

  • Confident in being able to speak directly to supporters by telephone / face to face.

  • Able to make personal contributions to staff devotions, and in reflecting your Christian beliefs with supporters (especially in the context of the MENA region and viewer testimonies)

Application Instructions

Please submit CV, application form and covering letter.

More about SAT-7 UK Ltd

SAT-7 STRATEGY: SAT-7 is a strategic international satellite and digital media network, working to see a growing Church i... Read more

Refreshed on: 01 June 2022
Closed date: 16 June 2022 at 23:59
Job ref: SAT-7 UK – SEO0322
Tags: Christian, Fundraising

The client requests no contact from agencies or media sales.