London, Greater London

£35,000 - £40,000 per year

Permanent, Full-time

About the organisation

What we do


Most governments promise to protect children... Read more

Job Description

Do you want to play a key role in an organisation which stands up for children? Then join us as an Audience Insight Manager in order to influence and deliver high quality actionable audience insights and research across the organisation. This role is the perfect opportunity for someone looking to bring their market research expertise into an international NGO.

In our Marketing, Fundraising and Communications department, we fight for children every single day. We inspire millions of people, from individuals to large corporates, to support our quest for change. We go the extra mile - and we don’t rest until the work is done.

As Audience Insight Manager you will be responsible for researching and embedding audience understanding and ensuring it is used in day to day business decisions. You will also be responsible for ensuring that this research is placed in the wider context of current audience strategy. In addition, you will:

  • Lead and undertake primary and secondary quantitative and qualitative research insight projects
  • Be responsible for ensuring benefits of insight projects are maximised by ensuring senior stakeholders have a good understanding of the research
  • Be responsible for management of regular tracking research Responsible for management of regular tracking research (e.g. supporter satisfaction)
  • Lead on questionnaire design, managing timings and turning the research results into actionable insight.

To be successful, you will have relevant market research experience, as well as the ability to communicate complex ideas and issues effectively to different audiences within the organisation. You will have excellent organisation and project management skills, alongside the ability to manage the expectations of multiple stakeholders. In addition, you will have:

  • Significant experience in analysing quantitative and qualitative audience insights and in understanding and building key implications at the back of it
  • Significant experience agency or client side in delivering audience insights to senior stakeholders
  • Experience in quantitative tools and in using data analysis tools and databases (e.g. brand tracker, TGI, You Gov)
  • Flexibility and pro-activity in the context of delivering research insight in a pressured environment
  • A high degree of market awareness.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

To apply please visit our website. 

Closing date: 21st June 2019