Fixed term contract for 6 months
London (This position can be based outside the UK provided it is in a country with an SC office from which you would be able to work)
The job of a Save the Children's UK Business Development Advisor is busy and rewarding
- Do you have a successful track record of growing trading income and selling products and services globally, ideally for a social impact organisation?
- Do you have excellent partnership/account management skills with experience of also developing partnerships from scratch?
- Are you a positive people person with high levels of personal resilience and motivation?
- Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?
If the answers to these questions are yes, we would love to hear from you!
The Humanitarian Leadership Academy (HLA) is a global learning initiative. Our mission is to enable people to prepare for and to respond to crises – acting quickly and effectively together to strengthen resilience and save lives. Our products and services are enabling humanitarian actors around the world to have the tools and resources to be more effective, agile, and holistic in their approach to saving lives and safeguarding livelihoods.
We are part of Save the Children UK (SCUK). Together we fight for children every single day so that they can make their mark on the world and build a better future.
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
The role of Business Development Advisor sits within the HLA. The HLA combines digital learning platforms, creative learning content and the design, development and delivery of quality accredited capacity strengthening and learning in an exciting and innovative offer unmatched anywhere across the humanitarian sector.
The majority of HLA learners come from crisis affected countries and to date almost 400,000 people worldwide have been reached through our Kaya Platform - a unique and unrivalled digital learning platform, that upskills and empowers the next generation of humanitarian workers and volunteers.
In addition to the free learning opportunities it offers to individuals, Kaya sells a range of solutions to help organisations curate, create and share their own high-quality learning. Kaya also produces its own content (for example safeguarding) as well partnering with 65 contributors to offer 500+ courses in multiple languages on the platform.
Reporting directly to the Head of Creative Partnerships and Business Development the Business Development Advisor will be responsible for building and supporting commercial partnerships for the HLA-E (trading arm), selling learning products and services from HLA's innovative learning offering to organisations in the humanitarian and development sectors.
The key focus will be to increase trading income, enhance the partners experience and support in the development of new innovative income streams.
You will work on the customer journey for all new and existing HLA trading arm partners. This involves converting enquiries, upscaling existing partners, assisting existing partners and building a portfolio of new partners for Kaya and Hpass products.
Working collaboratively with colleagues from across the HLA team you will identify, develop and nurture current and new client relationships and partnerships to support the successful growth and sustainability of HLA's work.
This role is an exciting opportunity for the right candidate to join a new, busy team of five and play a key role in the Business Development, sales and partnerships activity for the trading arm of the HLA.
As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will visibly lead our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect
The Business Development Advisor's key duties are to:
- Support on the proposal development process for reactive and proactive opportunities, working closely with counterparts across the HLA
- Sell HLA's innovative learning products and services to organisations in the humanitarian and development sectors
- Support HLA's business development prospecting and pipeline activity. Ensure the right mix of funding and funders to meet our income targets, funding gaps and programmatic objectives
- Support existing activities to improve the overall functioning of the Business Development function in collaboration with other teams, including: pipeline, pipeline meetings, go-no-go and opportunity meeting processes
External Relationship Management
- Provide account support of existing HLA-E partners and upscaling their support where possible
- Support a portfolio of relationships with existing and/or new partners and donors, with oversight of the wider relationships held at a regional level and across other parts of the team and SCUK.
Internal Relationship Management
- Develop and build strong relationships and collaborative ways of working with key departments across SCUK, the wider movement and sector including but not limited to Fundraising New Business team, Partnerships and Philanthropy team, and key strategic partners within the movement.
- Support colleagues from across the wider team to identify, build and manage relationships with partners.
- Contribute to supporting strong ways of working across the new team, as well as taking individual responsibility for building an inclusive and supportive team culture.
Monitoring & Reporting
- Support in developing key performance metrics (income, profitability, pipeline value, cost per acquisition, conversion rate, return on investment)
- To support the ongoing management and monitoring of contracts throughout the project/contract cycle
- Ensuring the awards and trading management information systems are up to date and that awards and trading contracts are donor compliant and audit ready.
- Demonstrable experience of growing trading income or selling products and services
- Experience of developing commercial partnerships and budgets
- Experience of partnership and account management with a range of partners within any sector
- Strong communication skills with experience of presenting information to varied audiences, including formal presentations, chairing meetings and pitching ideas
- Experience of prospecting and managing pipeline activities with skills in data-led decision making
- Strong financial acumen with experience of managing performance metrics (cost per acquisition, ROI, conversion rates) to increase the profitability of products and services
- Demonstrable interest or experience in NGO's, humanitarian, social impact or similar organisation
- Ability to prioritise and reprioritise as new opportunities and challenges arise
- Ability to work in a fast-paced environment with competing priorities
- Ability to create order in a complex situation, and support colleagues to do the same
- Solutions focused: an innovator and natural problem solver, but willing to ask for support when required
- A positive people person with high levels of personal resilience and motivation
- A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
- A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity
Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.