The Humanitarian Leadership Academy (HLA) is on a mission is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. As the leading training platform in the humanitarian sector, the HLA is at the forefront of how high-quality humanitarian learning can be scaled through networks and digital technologies.
To develop and truly sustain this impact the HLA aims to achieve substantial growth as a social enterprise whilst maximising the benefits of its close relationship to Save the Children. We believe that this, more independent, more commercial and more focused business model is an archetype for the future of NGOs. This is an opportunity to push new boundaries in how NGOs can operate.
We are looking for a dynamic, energetic and creative Head of Business Development to help lead this expansive agenda and generate commercial, philanthropic and social investment income alongside more traditional restricted charitable funding.
We are looking for fresh thinking, so a strong charitable fundraising track record is not a pre-requisite. If you are excited by this proposition, have a track record of generating business and are strongly aligned to our mission then we want to hear from you!
The Humanitarian Leadership Academy aims to substantially grow its business through the development of a profitable business model around its sector leading Kaya learning platform complemented by substantial growth in restricted, unrestricted and social investment income streams. Achieving this will enable the HLA to have impact at scale in the countries most affected by disaster, be transformative in the humanitarian sector through collaborative change and, deliver learning solutions that allow organisations to take ownership of their long-term learning needs.
The Head of Business Development will focus on a key element of the new strategy: increasing and diversifying HLA's income streams.
The role will be responsible for capitalising on the increasing interest and demand in our existing products and will; increase sales & profitability of existing products (Kaya portals, HPass and consultancy services), bring to market new products. It will also be responsible for the development of new funding streams outside of product sales.
By introducing and selling new commercial products to a global audience via the proposed Kaya Marketplace, this position will showcase to the humanitarian and development sector, that organisations a commercial model that balances charitable and commercial activity is viable. Doing so will stimulate better quality and more widespread supply of humanitarian learning.
Line management and overseeing business development
- Manage a growing team of fundraising and commercial business development professionals.
- Develop and manage income streams with the intention of growing to multimillion pound turnover from commercial revenue and social investment.
- Oversee and diversify charitable income for the HLA.
- Pipeline management - Manage a healthy pipeline of commercial clients to grow and retain income.
- Costing, pricing, budgeting, and profitability across the HLA - Accountability for costing. pricing, budgeting, and ensuring profitability across the commercial product portfolio and the award funded programme portfolio working closely with finance
- Maximise sales, retention and business development - Using key success metrics (ROI, cost of acquisition, profitability, churn) and working closely with the HLA Fundraising Lead and HLA Commercial Lead, ensure products are profitable and programmes meet strategic goals
- Proposal and Programme Development - Working with colleagues across the HLA's programmatic portfolio and strategic partnerships, to identify strategic opportunities and identify opportunities for funding partnerships
- Accountable for relevant strategic projects that are a priority for the Humanitarian Leadership Academy, leveraging resource from across the entire unit to deliver on HLA's goals and priorities that are imperative to the HLA's success.
- Responsible for team budget management
As a senior member of the HLA team
- Represent the HLA in public forums and contribute through wider thought leadership on strategic areas of this body of work, to include but not limited to advocating for the professionalisation of learning in the sector.
- Lead and manage a team of people, ensuring the development of an inclusive and supportive environment, strong and effective ways of working which motivates and encourages innovation and creativity across the team.
- Develop and build strong relationships with a cross section of stakeholders, including decision makers' influencers and partners, within the Save the Children movement and internal and external to the wider humanitarian sector.
- As a member of the Senior Management Team within the Academy, and alongside the other Heads of Teams, ensure that there is a sense of collective responsibility to draw upon the resources and expertise across all four teams to drive forward sustainable, yet ambitious growth across the unit and that supports the localisation agenda.
You will be an expert in business development with experience in generating significant income (six figures plus) for ideally innovative social enterprises and/or charities on a global scale. You will have an entrepreneurial background with the ability to bring new products to global markets and create new fundraising products..
- Significant, strategic business development experience in a charitable/impact driven organisation and/or social enterprise on a comparable scale with ambitious financial targets.
- Extensive experience leading on the production of professional high-value commercial proposals with a good track record of success.
- Entrepreneurship and business development skills - proven experience of establishing new projects initiatives and of developing strong relationships and productive partnerships
- Demonstrable success and expertise in building and managing complex relationships, often through others, with a variety of stakeholders.
- Strong evidenced project management experience including cross organisational or multi-stakeholder projects ensuring that targets are met within the timeframe and budget set.
- A proven track record of setting, delivering, and tracking strategic direction that supports financial decision-making at a leadership level
- Ability to build and work as part of a high performing team and work effectively across the different functions to ensure maximum effectiveness and impact
- Strong representational and communication skills, able to articulate a vision, strategy, or ideas clearly and concisely
- Instinctively collaborative and able to develop and maintain strong relationships with partners and stakeholders
- Passion and energy to work in pursuit of transforming humanitarian response globally
- Market leading approach to progressive and innovative revenue generating initiatives
- An instinctively analytical and strategic thinker
- Undeniably positive with high levels of personal resilience and motivation to lead and manage a team
- Highly effective in influencing, negotiating, and lobbying
Please note we will be reviewing applications on a rolling basis and interviews will be scheduled as applications are received. Please apply as soon as possible to avoid disappointment.
This role can be based internationally outside the UK provided it is in a country with an SC office from which you would be able to and have the right to work - the salary will be based on local pay structures if not based in the UK.
The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.
We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.