Science Museum Group
£28000 - £30000 per annum
Job description

Do you have experience of successfully developing low-level/mass fundraising initiatives and a strong understanding of donor motivations for giving?

Our museums are known for their inspiring collections and excellent visitor experience. Our Individual & Visitor Giving Team raises vital income by inspiring our museum and online visitors to support our mission. We are now recruiting for a group-wide Individual Giving Manager role based at any of the museums within the Science Museum Group.

As Individual Giving Manager, you will be responsible for maximising income through low level donations online and from subscribers and past visitors to the museums. You will work collaboratively with other visitor revenue generating teams to prioritise an outstanding visitor journey that deepens engagement whilst prioritising profit. You will also be responsible for low level legacy income, ensuring legacy pledgers and their families are stewarded appropriately and that legacy donations are administered correctly.

In this role you will be responsible for growing and developing income generation online (including through donations on free ticket bookings, ticket top up donations and website donations) as well as scoping and developing new channels of low level giving (e.g. low level regular giving, one off campaigns to subscribers etc).

Using your collaborative attitude and ability to work in partnership with others to deliver objectives, you will work closely with the Marketing team and Commercial team, as well as the rest of the Individual & Visitor Giving team, to design and develop products that enhance our visitor offer, maximise profit and encourage long-term engagement with our museums.

Joining us you will have experience of successfully developing low-level/mass fundraising initiatives coupled with the experience of working to and achieving income targets. You will champion Individual Giving across the group, utilising your excellent communication skills to build strong relationships with other departments, ensuring the team's work is understood and effectively embedded in the visitor journey. You will use your strong relationship building skills to gain stakeholder buy-in across the group to facilitate your success.

The Science Museum Group (SMG) is here to inspire futures. As the world's leading group of science museums, we share our unparalleled collection spanning science, technology, engineering, mathematics and medicine with over five million visitors each year. Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We know work/life balance and wellbeing is crucial to our colleagues, so we currently offer up to 25 days annual leave in addition to bank holidays; BUPA medical and dental care; employee assistance programme; enhanced contributory pension; enhanced occupational sick, maternity, paternity and adoption leave and career breaks.

'Open for All' is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. As a national museum group, we have an ability to reach a wide and diverse population of audiences, colleagues and partners through our geography and scale.

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

Does this appeal to you? If so, which provides you with details of the role and the application process.

Posted on: 13 April 2021
Closed date: 27 April 2021
Job ref: SMG01547
Tags: Fundraising