Scope is a major UK pan disability charity that is embarked on a programme of fundamental change to deliver its goal of ‘Everyday equality’ for disabled people.
About the role
This role will play an important part in making sure Scope builds external communications on strong knowledge of audiences, enabling us to grow our impact and income. You will work within an Insight team that is customer-led and focused on improving the lives of disabled people and parents and careers of disabled children. The team is focused on digitally driving the organisation forward in the area of research and engaging with disabled people in the best possible way.
The Insight team sits alongside, working collaboratively with research, evaluation and impact to meet the organisations goals and strive for everyday equality.
You will also lead on key relationships both internally and externally to obtain and manage trackers and large data sets and liaise with the Scope online community, social teams, services and agencies to respond to project requests from across Scope to support a broad range of audience and market insight requirements. You’ll be responsible for market Insight data collection, storage and security and consent, message testing, audience insight. The candidate will also be responsible for key agency relationships relating to brand and audience insight, ensuring we obtain best value, and that agencies deliver to our specification and in line with Scope’s principles. You’ll support the Customer and Market Insight Manager in delivering the team objectives, aligning with Scope’s values and ensure all research is designed to provide clear and actionable insight, and work with teams to support an evidence led approach and application of findings.
This role would suit somebody with excellent analytical ability and outstanding communication skills both orally and written. Online research experience is essential, and the candidate will preferably have worked in an agency environment. You’ll need a strong interest in all areas of Market Research and the ambition to get involved with all aspects of our organisation is essential. You’ll have recent experience in managing the full life cycle of a research or insight project from writing the questionnaire, scripting, analysis, reporting and presenting. The candidate should be well organised, with proactive initiative and excellent people skills. You will be working with a small team of hard-working people, so somebody with a can-do attitude and keenness to work is essential. Given the wide range of duties in this role, career progression opportunities could be diverse for any successful candidate.
We offer an excellent benefits package including flexible working, 27 days’ holiday and generous pension.
As a disability equality charity, Scope strives to make all opportunities to get involved as inclusive and accessible as possible. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. We will consider any reasonable adjustments and flexible working arrangements that make this role more accessible.