Brighton, Brighton and Hove
Job description

Help raise vital funds so we can achieve equality for disabled people.

Minimum time commitment: 1 hour per week

We're looking for Lead Volunteers, Till Assistants, Shop Floor volunteers, Donation Sorters and people willing to help out with a bit of everything. Take your pick of whichever role suits you.

Key skills you'll gain 
• Shop experience
• Customer service skills (if you choose to be on the shop floor)
• Working the till (if you want to)
• Getting stock ready to be sold and steaming
• Creating displays (visual merchandising)
• Team work

• Leadership and supervising others (if you choose to be a Lead Volunteer)

Why we need you

We need your help in our charity shop so that together we can raise vital charity income. We’ll use the money raised to fund our work to achieve everyday equality for disabled people. You’ll be able to choose what sort of tasks suit you best from the following options:

• back of house: helping us sort donations, steam clothes, prepare stock out the back and put tickets on items
• customer service: welcoming customers to the shop, answering customer queries or serving customers on the till
• department specialist: taking care of a specific area of our shop, such as our books, media, shoes or handbags
• visual merchandising: creating window and shop floor displays
• supervising: keeping an eye on the shop floor and supporting other volunteers

Where and when
You will be based in our charity shop at 45b London Road, Brighton, East Sussex, BN1 4JD. This is a very flexible role. We’d love your help for as little as one hour a week, but if you can give five hours, even better. We’re open seven days a week, so chat to us about the hours and days that suit you.

How we will support you
• Volunteer induction into Scope
• Relevant training
• One to one support and regular catch ups with your manager
• Pre-agreed travel expenses and, if you volunteer all day, lunch expenses too
• We will make accessibility adjustments to the role (if you require this)
• You may be eligible to study for an NVQ in Retail, Customer Service or Team leading (if you volunteer for more than 16 hours a week and meet the eligibility criteria)

What we are looking for
There are no skills or experience necessary before you start volunteering in our shops. We welcome any volunteers who are interested in charity shops, passionate about disability equality, or just keen to meet new people or learn something new.

What else you will gain
• Confidence and valuable experience for your CV
• A work-related reference
• Pride in knowing you’ve helped the UK’s 14 million disabled people  

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. We expect all trustees, staff and volunteers to share this commitment.

More about Scope

Scope exists to make this country a place where disabled people have the same opportunities as everyone else. Until then, we’ll be here. ... Read more

Posted on: 26 June 2019
Closed date: 24 September 2019
Tags: Retail, Volunteer Management