London, Greater London (Hybrid)
£22,000 - £24,000 per year (pro rata)
Contract, 12 months, Part-time
Job description

Screen Share UK

Refugees are more likely to experience digital exclusion, and do so with greater consequences when they do. Access to the right technology is fundamental to accessing basic services and information, enrolling in and thriving in education, applying for jobs and communicating with solicitors. We match refugees and asylum seekers with high quality devices which meet their technology needs. We see this action as a fundamental tool of empowerment, and one which is crucial at this turbulent time for the refugee sector in the UK

Screen Share exists to support, inform and advocate for digital inclusion for refugees and asylum seekers across the UK. We do this primarily by collecting, refurbishing and distributing laptops and other tech to refugees and asylum seekers. We also help organisations and individuals understand what their options are in terms of digital inclusion. We are trying to change the landscape by  advocating for more humane and just asylum policies in the UK, including an end to digital exclusion. 

We were founded in early 2021 to fill a hole in the refugee sector which was exacerbated by but predates the pandemic. Despite currently being entirely volunteer-led, Screen Share has quickly become the go-to provider of technology in the sector and amassed a growing waiting list. 

Due to the high level of demand and supply of digital devices which we are ready to refurbish and redistribute, we are looking for a Digital Access Programme Coordinator to help improve and professionalise our processes. As Programme Coordinator, you will be a central and important figure at this important moment in our journey as an organisation and as we move forward in providing and redirecting devices to refugees across the UK.

Digital Access Programme Coordinator

We are looking for a passionate, skilled and reliable Programme Coordinator to facilitate our laptop redistribution project and support our development as an organisation. The hours for this role are flexible, but the postholder will be a central part of the organisation and be fundamental to to the smooth running of our key programme, which converts used and donated technology into  high quality digital tools for refugees to make progress in and across the UK

  • 16 hours a week (flexible)

  • From £22-24,000 (pro rata) depending on experience
  • Fixed term contract for 12 months, renewal subject to funding

  • Remote work, with ability to travel to and around London desirable

Job Description

The Digital Access Programme Coordinator will coordinate the process by which devices are donated, refurbished and distributed to recipients.

This role includes:

  • Coordinating the volunteers responsible for moving devices through our system and managing tech volunteers who refurbish the devices from donor to recipient;
  • Processing device referrals from our partners, allocating devices and issuing tech agreements;
  • Ensuring the smooth running and accurate recording of different elements of the process. 
  • Thinking critically about our process and a willingness to suggest and implement improvements to it
  • Approaching people and businesses for new devices and partnerships.
  • Replying promptly to inquiries from prospective donors and referral partners 

We are willing to work with the right person to tailor the role to fit them and their needs. We are an open and growing community interest company charity and can provide exposure to any parts of the organisation of interest to the right applicant.

We are looking for someone who is:

  • Detail oriented, with very strong organisational skills

  • Able to prioritise effectively and problem solve

  • Able to communicate effectively, both verbally and in writing
  • Skilled in coordinating volunteers and implementing processes

  • Self-assured in taking initiative and directing operational processes

  • Skilled in using the Google Suite and an openness to learn new software (Google Docs, Sheets)

  • Aligned with Screen Share’s mission in opposing digital exclusion

It would be great if you have:

  • Knowledge of the refugee sector

  • Have worked with refugees and asylum-seekers

  • Basic knowledge of laptop refurbishment (hardware and software)

  • Skilled in logistics

Diversity and Inclusion

Screen Share is enriched by multiculturalism and is therefore dedicated to equal opportunities and anti-discrimination practices.

This is our first hire, and we are using a process which is designed to ensure applications are anonymously reviewed by a hiring panel in a way which is as objective as possible. We care most about your skillset, rather than your background.

We really encourage applications from all sections of the community, whatever your background or culture. We particularly encourage applications from individuals with lived experience of the asylum process, those who have experienced tech insecurity, and members of communities that are currently underrepresented at Screen Share.

The position is subject to two references. We cannot sponsor any visas but would be open to advocating for the right to work with any applicants who do not currently have leave to remain in the UK. 

Next steps

If you feel inspired and think you have the right motivation and skillset for the role, we would love to hear from you.

To apply, please upload a completed copy of our application form, which helps us understand why you'd be a good fit for the role, by 27th April 2022 through the Charity Jobs portal.

We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date.

We look forward to hearing from you!

Application Instructions

At Screen Share, we care most about your ability to do the role and your skillset, rather than your background.

As opposed to a cover letter, these questions give you an indication of what the job looks like and what your role will consist of. They also give us a clear indication of your skills, and a more predictive way to shortlist.

Please download this form and answer the three questions below to the best of your ability, with each answer no longer than 250 words, by April 27th 2022.

If you have any questions about this process, feel free to reach out.

Best of luck!

Posted on: 28 March 2022
Closed date: 27 April 2022 at 23:59
Job ref: Digital Access Programme Coordintor
Tags: Operations, Digital

The client requests no contact from agencies or media sales.