Bristol, Bristol City
£22,000 - £27,000 per year (dependent on experience)
Permanent, Full-time
Job description

Self Help Community Housing Association have been operating for over 40 years, working with people experiencing homelessness and additional support needs in Bristol.

We are seeking a skilled, resilient, empathetic Housing Officer to join our team and collaborate with colleagues to support our residents. The Housing Officer role is crucial to providing high quality housing management services to support our resident’s goals of addressing individual barriers to sustainable accommodation.

You will manage a small patch of properties (approximately 80) which will give you the opportunity to get to know our residents throughout Bristol. Duties will include;

  • Dealing with resident queries and concerns
  • Liaising with other agencies such as homelessness and social services
  • Working with our support workers to help your residents
  • Inspecting vacant homes and assessing what repairs or maintenance may be required
  • Supporting tenants with rent arrears and if necessary preparing court papers and attending court.

What do we offer?

  • A hybrid, flexible model of working  (part time hours may be considered for the right candidate)
  • Annual leave starting at 29 days paid leave inclusive of bank holidays.
  • Pension Contribution of 3% employer contribution and 5% employee.
  • Life cover for 3 times your salary
  • A thorough induction, probationary period and opportunity to professionally develop.
  • Excellent training package to ensure you have the skills and knowledge to build your career including membership of the CIH to progress your housing career
  • A work laptop and phone
  • Employee Assistance Helpline


Application Instructions

Please upload your CV & covering letter. Your CV should account for your full employment history including any gaps.

Your covering letter should demonstrate your motivation for the post and why you are a suitable match with the person specification.

Refreshed on: 02 December 2021
Closed date: 12 December 2021
Tags: Social Care/Development, Housing Management