Senior Management Jobs
Battersea Operations is currently in the middle of an exciting transformation programme, and we are now at the delivery stage. We will be undergoing significant change over the next two years by transforming our intake and rehoming processes and improving our customer experience to help more cats and dogs. To be successful, we need to help frontline teams transition to new ways of working and take on a new CRM system, with minimal disruption to the day-to-day job.
Within this role, you will co-ordinate and embed the implementation of change projects and processes required to successfully deliver our operational change programme. The role is pivotal to ensure we manage this change effectively within our cat and dog frontline teams (over 300 people). We are therefore looking for someone with proven experience implementing change and collaborating with a range of stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Balancing collaboration with home working:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working, while allowing for collaboration and maintaining a connection to our cause that comes from being on site. In addition to this, our offices are in a great location within London, have modern facilities, offer great colleague socialising spaces and a discounted café.
Equality, diversity and inclusion
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 21st April 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Isle of Wight Donkey Sanctuary is a growing and cherished part of our community, dedicated to providing a safe haven for donkeys and educating the public on their care and welfare. Our vision extends beyond equine welfare to creating an environment where our team, volunteers, and visitors can feel welcomed and enriched.
Position Summary
We are in search of a Chief Operating Officer (COO) adept at turning strategic visions into operational realities. The COO will oversee daily operations throughout the sanctuary, ensuring excellence in health and safety practices, and fostering high team performance and growth. As a key partner to the CEO, this role demands a leader skilled in operational management and strategy implementation, preferably with experience in the third sector and a deep commitment to animal welfare.
Objectives of the role
1. Strategic implementation and operational leadership - working in close partnership with the CEO to integrate strategic objectives into the organisation's day-to-day operations. This will include focusing on enhancing process efficiency, ensuring operational excellence and maintaining budgetary control connected to operational issues.
2. Developing high performing teams – driving team excellence through targeted recruitment, comprehensive onboarding, ongoing professional development, and robust performance management strategies, ensuring team cohesion and high retention rates
3. Ensuring regulatory compliance and safety - maintaining rigorous adherence to all relevant charity and health & safety regulations, proactively ensuring a safe environment for staff, volunteers, visitors and our equines.
4. Fostering a supportive culture - creating a work environment where commitment to our sanctuary's values and alignment with our vision and mission inspire and unite our teams.
5. Acting as a deputy for the CEO - representing the charity and making decisions in the CEO’s absence, ensuring leadership continuity and organisational stability.
Responsibilities
Responsibilities include:
· Evaluating internal operations to identify and implement efficiency improvements
· Developing and implementing policies (in collaboration with the CEO and Trustees) that support the sanctuary's goals and ensure operational alignment.
· Overseeing daily operations across the estate, including visitor facilities, barn and paddock maintenance, and health and safety compliance, ensuring a safe environment for staff, volunteers, visitors and equines.
· Directly overseeing the performance of our teams in Visitor Experience, Volunteering, Estates and Facilities, ensuring these areas not only operate efficiently but also focus on creating exceptional experiences for visitors and volunteers. This includes working closely with HR to foster successful recruitment, professional development, and other HR initiatives to build and sustain high-performing teams.
· Ensuring the sanctuary is ready and welcoming for visitors each day, effectively monitored and managed throughout the day and securely closed at night
· Health and safety leadership - spearheading safety initiatives and training a skilled team in safety protocols, ensuring a secure and safe environment for staff, volunteers, visitors and over 130 donkeys and ponies. The COO will work closely with the Head of Facilities and Estates Supervisor to enforce health and safety policies, address safety issues, as well as ensuring readiness and responsiveness for critical incidents, including fire and medical emergencies.
· Serving as the deputy for the CEO, including leading the sanctuary in the CEO’s absence, making critical decisions, and managing external relationships.
The above role encompasses an understanding that the sanctuary operates seven days a week and requires a willingness to work weekends and evenings as needed to ensure continuous leadership and operational excellence.
Reporting structure
Reporting directly to the CEO, the COO will have the following direct reports: Head of Estates, Visitor Experience Manager, and Volunteer Manager.
Required skills and Experience
· A strong ethical commitment to animal welfare, demonstrated through previous work or personal advocacy, with the desire to make a positive impact in the community and beyond.
· A track record of managing operations effectively, demonstrating the ability to oversee day-to-day activities
· Proven experience in translating strategy into actionable plans
· Proven effectiveness in managing diverse teams and working with volunteers, highlighting the ability to engage and inspire a wide range of contributors towards common goals.
· Experience in budgeting, data analysis and using performance metrics to guide decisions.
· Flexibility to adapt to changing priorities and the agility to respond to unforeseen challenges, particularly in animal welfare contexts.
· A collaborative approach to working with key stakeholders, including the CEO, to ensure alignment with the organisation's goals.
Desirable:
· Experience within a non-profit organisation and familiarity with the regulatory environment specific to the charity sector, including health & safety standards and compliance.
Why Join Us
By joining the Isle of Wight Donkey Sanctuary as COO, you’ll play a pivotal role in shaping the future of donkey welfare, leveraging your expertise to make a lasting difference. You’ll lead a dedicated team, drive operational excellence, and contribute to a cause that’s both meaningful and rewarding.
Join us at Oak Tree Animals’ Charity as our new Head of Operations and make a meaningful difference to animal welfare across Cumbria, The Borders and the North East of England.
Applications close at: 9 a.m. Friday 26th April 2024.
Location: Carlisle, Cumbria
About Oak Tree Animals’ Charity
Oak Tree Animals’ Charity is based in Carlisle, Cumbria, and serves the North East, North West and the Borders, providing non-judgemental and compassionate care to animals and their owners.
The charity is dedicated to the improvement of animal welfare in the region, proactively supporting animals and encouraging people to prioritise animal welfare through our community programmes, advocacy and rehoming services.
We provide holistic support and care for animals and their owners to reach long-term solutions that avoid the need for rehoming but when that is unavoidable, Oak Tree provides a safe home for animals, rehabilitating and preparing them for the next stage in their lives.
The charity also prepares potential owners for life with a new companion and offers the help and support necessary for both animal and owner to live a long and happy life together.
Oak Tree does more besides this by working with communities, government services, local businesses and other charities to provide whatever help is necessary to allow animals, and their owners to live happy and healthy lives.
About the role
Oak Tree Animals’ Charity is looking for an experienced Head of Operations to lead the Charity’s corporate operations.
This new role will lead our Operations Directorate, maintaining and managing our physical environment and valued resources.
The Head of Operations will line manage our finance, facilities (including H&S), reception, HR and volunteer teams to ensure the promotion of a positive and supportive environment and experience for our animals, staff, volunteers and visitors.
The ideal candidate will play a pivotal role in overseeing the day-to-day operations of our organisation, ensuring efficiency, compliance, and the successful execution of programmes and initiatives.
This position requires a passion for making a positive impact, strong organisational skills, and the ability to lead and inspire a dedicated team.
We have a 4-bedroom house on-site, which could be available to the incoming Head of Operations with rent offset by a proportion of salary for those re-locating to the area. This is a pet-friendly property, with a private garden and allocated parking for two vehicles.
Who we are looking for
We are seeking candidates with broad business management / general management experience gained from either business or third sector organisations.
Ideally, you will have substantial financial acumen and/or experience in facilities management.
You will have a passion for animals as well as people, with a natural ability to build and develop relationships with a diverse range of stakeholders.
You will care deeply for the cause and have an understanding that people are essential to animal welfare.
Furthermore, our ideal candidate will be empathetic yet dynamic with the energy and enthusiasm to guide and lead the operations and volunteer teams, and to deputise for the CEO when required.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 26th April 2024.
The British Horse Society is the nation’s largest equestrian charity with more than 150,000 members. With a passion for horses that is backed by knowledge and expertise, the Society makes a positive impact on the lives of thousands of horses and all those that love horses. With wide-ranging campaigns across all its charitable objectives, the Society is dedicated to improving equine knowledge, providing horse care and welfare, increasing safe off and on road access, improving equestrian safety and growing participation.
We are currently undergoing a period of significant growth and business transformation. With this ambitious change process in mind, RM Recruit are currently supporting us with the recruitment for a Director of Finance & Company Secretary who can build and improve on our established and high-functioning finance team, providing financial and governance focused direction across our organisation. These exciting projects include the acquisition and deployment of the Dynamics 365 platform, customer insight and brand development work to support revenue growth and a cultural change across The Society.
Reporting directly to a dedicated and passionate Chief Executive Officer, and playing a key role within the leadership team, the Director of Finance & Company Secretary role represents an excellent opportunity to create and deliver long term financial strategies that supports the services and causes championed by the Society. We are seeking a collaborative, confident, dynamic and engaging individual who can ensure all statutory requirements are met alongside the continual development of controls to safeguard the Society’s assets.
The Director of Finance will be a first-class communicator who can work in collaboration with a wide range of internal and external stakeholders. You will be a strong advocate for a finance team that offers a best-in-class delivery of customer focused financial services. You must enjoy hands-on management and oversee the Head of Finance and the Finance team, ensuring that they continue to provide robust financial governance and control. This will all be conjunction with growing their knowledge and capacity with the Dynamic 365 platform to meet the ever-evolving needs and strategy of the Society. The post holder will also safeguard the financial integrity of the Society, its governance, and ensure it is fully compliant with all statutory requirements. This purpose extends to the Society’s subsidiaries.
This rewarding and varied role will see you will have full participation in the formulation and presentation of the Society’s strategic and operational plans and work closely with the CEO and Board of Trustees to make the British Horse Society the best it can be.
The Society's Head Office is based near Stoneleigh in Warwickshire. Hybrid working is in place with 2-3 days per week required onsite.
Essential Criteria
- Fully Qualified Accountant
- Proven experience at a senior level in a finance role with responsibility across the whole finance function.
- Experience at a senior level as Company Secretary or equivalent
- Experienced in delivering finance system and/or ERP transformation
- Strong leadership skills and the ability to develop team members to their full potential.
- Demonstrated aptitude for strategic thinking, planning and analysis.
- Excellent financial planning, annual budgeting and forecasting skills
Desirable Criteria
- Charity sector experience particularly the nature of unrestricted, designated and restricted funds, VAT Partial Exemption, Gift Aid and the Charity SORP
- An understanding of education and qualification regulation and compliance
- Experience of Microsoft Dynamics Business Central
If you have the skills and experience to succeed in this role, we very much look forward to hearing from you. Please submit your CV, with a cover letter describing why you would be the best person to secure this role, and RM Recruit Ltd will be in touch.
The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees. We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.
Here at the BHS, we want you to have every opportunity to be able to demonstrate your skills, ability and potential when applying for any of our roles here. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
For an informal conversation about the role, please contact Paul Robinson at RM Recruit Ltd