Rushden, Northamptonshire
£27,000 per year
Permanent, Full-time
Job description

SERVE is a charity (no 1043321), established in 1981, registered as a charity in 1995, and based in Rushden, Northamptonshire. We support the North Northamptonshire residents as well as lead on Countywide Projects to reduce isolation amongst the Older Persons’ population.


Our charitable activities involve a range of services for the elderly and adults with disabilities in Northamptonshire and Bedfordshire. These include, but not limited to:


  • Domestic Care and Personal Care for the elderly and adults with disabilities in their own homes
  • A range of physical, mental, and social activities for our beneficiaries in general and for specific groups amongst the people we serve
  • Community transport which includes our own accessible minibuses and cars provided by volunteer drivers.
  • Countywide Befriending at Scale in partnership with other VCSE organisations
  • Informal Carers respite support

Some 5,000 elderly and disabled people benefit from one or more of the above services.

This role will work within a small team which will include the Trusts & Foundation fundraiser, volunteers, and the CEO to develop and execute a plan to increase supporter numbers and income, specifically in the areas of community, events and corporate, in line with the charity’s overall fundraising strategy.

The majority of this role will focus on building corporate fundraising support, the additional community events are essential to raising awareness of the charity.


  • Training & development opportunities
  • 28 days holiday - rising to 33 with length of service
  • Hybrid model of office, community, and home working
  • Contributory pension scheme 

Key Responsibilities

To hold lead responsibility for the development of community and business opportunities to generate income for the charity, ensuring development opportunities are effectively maximised principally with local business and community sponsorship and engagement events.

  • Help develop and roll out a community, events, and corporate fundraising plan
  • Liaise with the charity’s trusts and foundations fundraising consultant on opportunities and build a supportive relationship
  • Support the charity’s trusts and foundations fundraising with research and administration
  • Achieve agreed financial and non-financial targets, based on a 3-year growth strategy
  • Work within an agreed annual budget and regularly report on income and expenditure against targets
  • Organise and deliver the charity’s own fundraising events (approx. 8-12 small community events per annum)
  • Monitor and evaluate the success of community events
  • Develop a range of stakeholder events and work with the Volunteer Recruitment and Engagement Officer to recruit and support participants
  • Generate support from organisations and companies, primarily within our region but more broadly when appropriate.
  • Provide high standards of supporter care with a view to retention and increased engagement
  • Effectively develop and maintain a supporter database for donor information and reporting to the CEO
  • Act as an ambassador for Serve at all times, including attending and speaking at networking and fundraising events as required.
  • Develop and produce fundraising materials as required.
  • Maintain a current knowledge of legislation affecting charities and ensure all activities are compliant
  • Maintain up to date knowledge on trends in fundraising techniques and best practice
  • Be prepared to occasionally work evenings and weekends as required, for which TOIL will be given
  • Work with the Wellbeing Manager and Volunteer Recruitment and Engagement Officer to maximise effective use of social media and the website to celebrate current fundraisers and recruit new ones
  • Taking personal responsibility for keeping up to date with issues affecting Older People, the work of the charity and maintaining professional skills and expertise
  • Attend and contribute to staff, volunteer, and Board sub-committee meetings.

Required Experience

Experience of organising and supporting events and/or community and corporate fundraising in a voluntary or paid role.

Desired Experience

  • Professional fundraising experience
  • Fundraising qualifications e.g., CIOF certificate in fundraising
  • Interest in supporting Older People to maintain independent living
  • Track record in project management

Skills Criteria

  • Excellent organisational skills and ability to plan, keep records, manage deadlines, and prioritise workload
  • Great customer service skills, the ability to recognise and meet the needs of supporters and to manage expectations when required
  • Excellent written communication skills - sufficient to write a thorough End of Year Service Report, excellent computing and internet skills and excellent numeracy skills – sufficient to deal with financial and other management information
  • An understanding of social media (Facebook, linked in, twitter and Instagram)
  • Ability to understand and manage data (including numerical) and to create reports and analysis
  • Confidence in using and maintaining databases
  • Team-working - an inclusive team player who can work across boundaries, harnessing and valuing individual differences, and achieving results through others.
  • Drivers’ License and access to a vehicle is essential

Deadline for applications is the 12th November 2021 at 4pm, date for interview will be 25th November 2021.



Application Instructions

Send CV's

Posted on: 12 October 2021
Closed date: 11 November 2021
Tags: Fundraising, Business Development

The client requests no contact from agencies or media sales.