Victim Support is looking for a Service Delivery Manager (part time) based in Leeds.
Looking for a challenging, interesting and rewarding role?
Victim Support is the national charity that helps people affected by crime. We are facing many new challenges and opportunities for developing and delivering our services nationwide, and are looking for outstanding people to drive the organisation forward and share its passion in wanting to make a difference in people’s lives.
Responsible for maintaining and enhancing service delivery standards and as part of a team, the successful candidate will be required to recruit, manage and develop volunteers to support victims of crime in Leeds, providing both practical and emotional support.
By identifying and building links with partner organisations that can provide additional support services, you will assist in meeting the needs of victims, ensuring they receive the support required to complete their journey through the criminal justice system, helping them to cope and recover after the crime. Experience of delivering a service and working one to one with clients or service users in a statutory, voluntary or community setting is essential.
Applicants will have a good understanding of confidentiality and safe working practices and maintenance of records in accordance with the Data Protection Act. In addition you must be able to demonstrate your active commitment to promoting equal opportunities and diversity. It is also essential you can demonstrate that you are able to work without direct supervision, that you can prioritise your work and deal with competing demands in an organised and methodical manner.
This role is for 30 hours per week and will require some occasional travel across Leeds. Appointments will be subject to satisfactory checks made by the Disclosure and Barring Service (DBS).
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Please note upon successful completion of your probationary period, your salary will increase by 3% for the remainder of the fixed term period.