Mental Health Support Worker
Responsible to the Housing Advice Specialist Caseworker and Project Lead for the provision of a mental health support and advice service to members of the public experiencing mental health problems.
Client Advice Duties
Providing 1 to 1 tailored support, information, advice, advocacy, & assistance to clients with mental health issues related to housing problems.
Maintaining accurate client files and casework monitoring records using the Advice-Pro casework recording system.
To negotiate regularly with Local Authorities, GP’s, the Leicestershire Partnership NHS Trust, the Bradgate Unit, other social prescribers, Housing Associations, and other bodies, deciding the relevant level of officer to contact.
To provide advice, information, and guidance on mental health housing related matters to other workers within statutory or voluntary agencies.
Training and Information
To offer appropriate training either alone, or in conjunction with other members of staff to external agencies to promote a better understanding of policy and practice related to mental health and housing.
Policy and Development
To participate in meetings relevant to the running and development of SHARP.
To implement and develop the SHARP's Equal Opportunities Policy.
To observe SHARP's Health and Safety and Safeguarding Policies and Procedures.
To report to the Board on the operation of the service as appropriate.
Is a signatory to the SHARP office cheque account.
Makes decisions regarding payments to clients from this account and ensures that all such payments are properly recorded.
Makes petty cash payments in accordance with guidelines established by the Board and ensures that all such payments are properly recorded.
The post holder will be self-servicing in the production of letters and reports.
To undertake such other duties as may be reasonably required.
The client requests no contact from agencies or media sales.