Leicester, Leicester
£21,000 to £23,000 per year
Temporary, Full-time
Job description

Responsible to the Housing Advice Specialist Caseworker and Project Leader for the provision of a housing advocacy and advice service to members of the public experiencing housing difficulties as a result of Covid 19.


Please note this Temporary Post is funded by the National Lottery for 6 months only.



Client Advice Duties


            Providing information, advice, advocacy, and assistance to clients with       housing, and housing related problems.


            Acting as a lay advocate for SHARP clients, when appropriate in the           courts and at Tribunals.


Maintaining accurate client files and casework monitoring records using the Advice-Pro casework recording system.



External Liaison


To negotiate regularly with Local Authorities, the DWP, Housing Associations, Solicitors, and other bodies, deciding the relevant level of officer to contact.


To provide advice, information, and guidance on housing related matters to other workers within statutory or voluntary agencies.



Training and Information


To offer appropriate training either alone, or in conjunction with other members of staff to external agencies to promote a better understanding of housing legislation, policy, and practice.



Policy and Development


To participate in meetings relevant to the running and development of SHARP.


To maintain an up to date knowledge of housing law and an awareness of current legal issues.


            To implement and develop the SHARP's Equal Opportunities Policy.


            To observe the SHARP's Health and Safety policy and procedures.


To report to the Board on the operation of the service as appropriate.




Financial Duties


            Is a signatory to the SHARP office cheque account.


            Makes decisions regarding payments to clients from this account and         ensures that all such payments are properly recorded.


Makes petty cash payments in accordance with guidelines established by the Board and ensures that all such payments are properly recorded.


Other Duties


The post holder will be self-servicing in the production of letters and reports.


            To undertake such other duties as may be reasonably required.


Refreshed on: 09 June 2020
Closed date: 15 June 2020
Job ref: CJ Covid 19
Tags: Advice, Information, Advocacy

The client requests no contact from agencies or media sales.