How to apply
Home based with travel around South London
Closing date: 30 April 2019 at 11.30pm
We’re looking for an inspiring, strategic and customer-focused individual with a proven track record of managing and inspiring high-performing teams to join us as an Area Manager, where you will develop the best possible shops run by exceptional Community Shop Managers.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
About the role:
Working specifically with other areas of the Income Generation Directorate to ensure opportunities are maximised to their full potential, as Area Manager you will have overall responsibility to organise and oversee the operations for a number of stores in an allocated area. This will see you focus on recruiting, developing and leading a diverse team of managers and volunteers with a passion for Shelter, to become a high-performing team.
Demonstrating and encouraging a desire to raise as much money and awareness for Shelter’s cause is key, as is ensuring a vibrant shop environment for our customers, donors, volunteers and staff. You will also ensure that all products sold in our shops are compliant with legislation and processed in a way that gives a maximum return for that donation, while also being accountable for agreeing and exceeding our targets.
An impressive leader who can demonstrate how they have motivated teams beyond expectations, you will also be experienced in recruiting and developing diverse teams and managing operations from a distance. An excellent communicator, both verbal and written, with strong customer service, financial and operations planning skills, you will also be able to manage a varied workload and to prioritise tasks effectively.
Impressive organisational, interpersonal and relationship-building abilities are also vital, while previous experience of managing multiple charity retail units and a passion for – and ethos of – Shelter and enthusiasm for the vision and values of the organisation would be an advantage.
Benefits: include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.