South Yorkshire

£22,287 plus essential car user allowance pa (pro rata, 30 hrs pw) + excellent benefits


Job Description

Fixed term contract until September 2020

Closing date: 21 January 2019 at 11.30pm

We’re looking for a proactive, diplomatic and compassionate individual to join us as a Children & Families Support Worker within our Sheffield Intensive Family Support Service, to provide intensive, tailored support as part of a whole family approach.

Shelter Sheffield operates a thriving hub of services in the city centre where people can access a range of advice and support provision, including legal advice and representation, housing related support services and an Information and Resource facility. Funded by Children In Need, our Intensive Family Support Service works with children and young people who are experiencing difficulties and whose behaviour is putting them and their families at risk of homelessness.

About the Role:

As Children and Families Support Worker, you’ll support families to address issues and the significant trauma related to homelessness and bad housing, undertaking regular one-to-one sessions as well as advice, advocacy, group work, activities, family trips and liaison with specialist agencies. You will be liaising with a range of agencies, particularly housing agencies as well as schools and children’s specialist services, advocating on behalf of clients. You will be developing outcome-focused support plans in collaboration with users, and encouraging them to contribute to wider service development where possible. You will be the key worker for the whole household, undertaking work to enable the family to be stable and settled and to address the risks to children and young people.

About you:

We’re looking for someone with an understanding of child development and of the specific needs of homeless families and children, with an ability to quickly learn about homelessness and housing legislation, and of the welfare benefits affecting families. With a background in supporting parents and children, and in developing parent and child activities, you will have strong IT skills, including an ability to use an electronic case management system, alongside experience and/or understanding of working within a safeguarding framework. The ability to drive and access a vehicle for work purposes is also essential.

Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

For further information about the role and the benefits of working for Shelter please visit our website.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.