South Yorkshire

£22,287 plus essential car user allowance pa (pro rata, 18.75 hrs pw) + excellent benefits


Job Description

We’re looking for a proactive, diplomatic and compassionate individual to join us as a Children & Families Support Worker to provide intensive, tailored support to children and parents as part of a whole family approach.

Shelter Sheffield operates a thriving hub of services in the city centre where people can access a range of advice and support provision, including legal advice and representation, housing related support services and an Information and Resource facility. 

About the Role:

As Children and Families Support Worker, you’ll support families, specifically children and young people, to address a range of issues and the significant trauma related to homelessness. Support lasts an average of 6 months and consists of regular one-to-one sessions as well as advice, advocacy, group work, activities, family trips and liaison with specialist agencies. You will be liaising with a range of agencies, such as schools, the local authority, the police and social care, advocating on behalf of clients and ensuring we achieve the best possible outcomes for them.

About you:

Your experience of working in children’s work, youth work or family support work will have given you the confidence to communicate with children and young people and the ability to engage with them in both 121 and group settings. You’ve got knowledge of the issues affecting families, including homelessness and poor housing, ASB, welfare benefits and domestic abuse and have worked within a safeguarding framework. The ability to drive and access a vehicle for work purposes is also essential.

Benefits include 30 days’ annual leave (pro rata), the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

For further information about the role and the benefits of working for Shelter please visit our website.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Fixed term contract until end March 2020

Closing date: 21 January 2019 at 11.30pm