How to apply
35 hours per week Monday-Sunday
Closing date: 23 September 2019 at 11.30pm
Do you have great leadership skills, a flair for visual merchandising and the ability to spot the value of goods and price them accordingly? Then join Shelter as a Community Shop Manager in one of our Boutique by Shelter charity shops.
What is Boutique by Shelter?
For us, it's a new direction, a unique chain of shops focused on higher end/designer items, with interiors designed by Wayne Hemingway that bring a modern, trendy retail space to the high street. For you, it's the chance to get in at the start of an exciting new initiative that will be challenging and rewarding and is set to be the next big thing in charity retail.
How do we describe a Community Shop Manager?
Someone who has worked in a high-pressure environment, is creative, self-sufficient and can easily adapt to change, often at the last minute. These are high turnover shops in affluent areas where the need to produce sales figures is key, so commercial awareness should also definitely be one of your attributes.
What will I be doing?
The role will be varied and provide you with stimulating and satisfying work. Indeed, there's no such thing as a “typical day”. Continually seeking opportunities to engage with the local community e.g. other retailers, schools, churches or the local food bank and increase your shop's contribution to Shelter's cause will be key. We'll also rely on you to develop your team's (including volunteers) interest and passion in merchandising the shop to attract customers and donors through the door, as well as their knowledge of Shelter and its work.
What sort of people are you looking for?
Commercially aware, inspiring, enterprising and influential individuals who are willing to roll up their sleeves and lead by example - people with lots of creativity, great visual merchandising skills and the ability to thrive even when under pressure. You'll also need proven experience of managing, recruiting and developing a team of staff and volunteers and a track record of providing excellent customer service in a face-to-face role
What are the benefits?
We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.