EC1V, London
£30,963 pa (inc. £4570 London Weighting allowance) + excellent benefits including 30 days holiday and flexible working
Permanent, Full-time
Job description

Closing date: 26 January 2020 at 11.30pm. 1st Interviews: 30 and 31 January 2020. 2nd interviews: 6 February 2020.  

Are you a creative, results driven, direct marketer looking for a new opportunity to raise money so that no one has to fight bad housing or homelessness on their own? We’re looking for an individual with direct marketing experience to join our fast-paced Individual Giving department as a Direct Marketing Executive and help us retain and develop our supporters using various online and offline DM techniques as part of the Retention team.

This is an incredibly exciting time for Shelter as the entire organisation is rallying behind our ambitious strategy to end the housing emergency. To enable this strategy to become a reality, we have developed a new Income Generation plan that will see us significantly increase our annual income over the next three years. We need ambitious individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

About the role

This is an exciting and challenging role where you will work to retain supporters from 12 months onwards, keeping them up-to-date on our work and motivating them to get involved. This will see you working collaboratively with internal teams and external agencies to collectively deliver income and expenditure targets in line with our Retention and Development strategy. You will work across various products including cash, crowdfunding, regular giving, supporter journeys and stewardship, and use multi-channel communications, including direct mail, telemarketing, email/online and PSMS.

About you

You’ll have a proven track record in direct marketing that has seen you use traditional and online methods to either recruit or develop customers/donors. Used to preparing, maintaining and reporting on income and expenditure budgets using spreadsheets, you’ll be confident interpreting data and have a high level of numeracy and accuracy. Results driven, collaborative and customer focused, you’re able to influence others, are willing to challenge the status quo and introduce new ideas, methods and processes. 


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our award winning fundraising team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.


Posted on: 09 January 2020
Closed date: 26 January 2020
Tags: Fundraising, Business Development