How to apply
Do you have an impressive knowledge of Direct Marketing techniques and a proven ability to work on strategic plans and analyse and report on the performance of campaigns? Then join Shelter as a Direct Marketing Manager and you could soon be playing a vital role at the heart of our fundraising team.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Our Individual Giving team has ambitious income targets that support our new organisational strategy 2019-2022. Key to achieving these targets is the retention and stewardship of our existing cash and regular giving supporters. Indeed, it's an area that’s critical for sustained growth. As we continue to test and understand techniques, styles and areas of fundraising where Shelter can be successful, it’s vital that we develop longer-term supporter journeys for our individual supporters. That’s where you come in.
About the Role
A great opportunity to play a pivotal role in helping to drive strategic development, we’ll count on you to deliver outstanding supporter experiences and maximise income opportunities that will help more people and families secure a safe home. You’ll also lead on key donor engagement projects, including developing and implementing our young donor programme. Managing significant income and expenditure budgets will be important too, as will delivering exceptional fundraising campaigns to achieve annual income targets. Along the way, you’ll work closely with the Head of Supporter Development and Retention. You will also line manage one direct report, regularly liaise with our Acquisition team and line manage a direct report.
Someone who excels in developing complex testing programmes based on insight, your proven direct marketing experience includes managing external agencies and suppliers, ideally in a charity environment. We’ll also be looking for a results-driven, collaborative and customer focused approach, the ability to lead change and improve performance and a willingness to challenge the status quo when necessary. The communication skills it takes to build strong relationships with colleagues, agencies and suppliers alike are vital too. Last but not least, you’ll need to be skilled at project managing multiple projects at the same time while maintaining a high level of drive and commitment.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Fundraising team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.