Manchester, Greater Manchester
£23,847 pa + excellent benefits including flexible working
Contract, Fixed term contract until March 2023, Full-time
Job description

Closing date: 5 December 2021 at 11.30pm

Do you have a good understanding of Manchester based services and community assets and experience of working in frontline services, ideally supporting people with multiple and complex needs or facing multiple disadvantages? Then join Shelter as an Engagement Worker – Changing Futures and you could soon be playing a vital role on the front line of a truly innovative programme.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The Changing Futures programme is a £64 million joint initiative by the Ministry of Housing, Communities and Local Government (MHCLG) and The National Lottery Community Fund. The fund is for local organisations to work in partnership to better support those who experience multiple disadvantages, including homelessness, substance misuse, mental health  issues, domestic abuse, and contact with the criminal justice system.  We are working together as Changing Futures in Greater Manchester to improve the way that local systems and services work for adults experiencing multiple disadvantages. Bringing partners together from across Greater Manchester, we will use our learning to influence wider systems change, both locally and nationally. We’ll also support the initiative to provide early help support for adults facing multiple disadvantages via the ‘Bringing Services Together for People in Places’ scheme across four neighbourhoods in Manchester.

About the Role

This challenging role is all about helping disadvantaged individuals to access the support they need to live a healthy, safe, and fulfilling life. One of a team of engagement workers based in various community locations across the City who will hold their own caseload, you’ll be fully supported by a Team Leader that will line manage you. You’ll also get to contribute to the development of the programme and Shelter’s wider community priorities and work with internal colleagues to deliver our strategy. Fostering a culture of encouragement and peer support across the team and co-ordinating interventions provided by other agencies will be important aspects of the role. So too will developing, maintaining and coordinating effective working relationships with external agencies. And, when it comes to Identifying best practice and using learnings from the programme to inform other local service provision and create systems change, again, we’ll count on you to deliver.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need an appreciation of the barriers and personal difficulties faced by people accessing local services and an understanding of the wider challenges experienced by people with complex needs who have suffered trauma. You’ll also need experience of  representing an organisation on external steering groups, panels or forums, working with volunteers and promoting co-production in decision making. As comfortable managing multi-stakeholder relationships as you are working with autonomy in a community setting, you’re proactive and have great relationship building skills and the confidence to challenge the status quo. What’s more, you’re forward thinking and flexible and welcome the introduction of new ideas, methods, and processes. You’re also proficient using a range of IT tools, including case management systems and Microsoft Office applications.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted on: 23 November 2021
Closed date: 05 December 2021
Tags: Advice, Information, Social Care/Development