Manchester, Greater Manchester
£18,525 pa, plus £1,500 budget for personal & professional development
Contract, Full-time
Job description

Come and join us
We’re looking for passionate individuals with personal experience of multiple disadvantage, for example homelessness, addiction, criminal justice and mental ill health to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role
The GROW Traineeship offers people with personal experience of multiple disadvantage (including but not limited to; the criminal justice system, mental ill-health and substance misuse) access to paid employment, training and personal development opportunities. This traineeship is 12 months long and delivered in partnership with akt – a charity which supports lgbtq+ young people aged 16-25 who are facing, or experiencing, homelessness or living in a hostile environment. We support young people into homes and employment, education or training, in a welcoming and open environment that celebrates lgbtq+ identities.

As part of your placement at akt, you will be supported through training, supervision and a wide range of development opportunities and you will have the opportunity to shape services using your experiences to bring about change. With the guidance of a Senior Caseworker, you will learn how to identify young people’s support needs and how to develop and implement a plan together. You will also assist with research and signposting young people to access specialist support.

About you
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others in Manchester. You’ll also need a commitment to lgbtq+ and equality and a zero tolerance approach to discrimination and exclusion. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided

Application support sessions:

We hold application support sessions for all applicants, to give everyone the opportunity to find out more about the role and receive advice and guidance on the application process. You can drop in for part of the session or all of it. If you are interested in coming along then please let us know beforehand. You can either give us a call or send a message/email. For the contact details please visit our website.

Tuesday 13th April, 2.30-4pm – Zoom (akt based GROW Traineeship only) -

Thursday 22nd April - National support session 1 -

Monday 26th April - National support session 2 -

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

When applying, we appreciate it may feel unusual to be talking about your difficulties to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people take the next step in getting their lives back on track by gaining experience of supporting vulnerable adults to build a career in this area. If you feel you have the necessary lived experience, please apply and draw out your experience as much as you can in the application to increase your chances of being invited to interview.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.


Posted on: 07 April 2021
Closing date: 03 May 2021
Tags: Support Worker
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