Newcastle upon Tyne, Tyne and Wear
£23,239 per annum plus excellent benefits
Contract, Full-time
Job description

Fixed term contract until 30th June 2020

Closing date: 4th December 2019 at 11.30pm

Interviews: 10th December and 13th December 2019

If you're looking for an interesting and varied role that comes with full support and great rewards where you can make the most of your understanding of housing issues, possibly gained in a charity, community or hostel based role, Shelter has just the job.

Our busy city centre Hub helps clients with a wide range of housing issues, offering advice and guidance to help people to challenge decisions and understand their housing rights But, we need the help of people like you. Join us, and you could soon be delivering vital life changing advice that will enable clients to lead more fulfilling lives. Homelessness and housing, tenancy, domestic abuse, relationship breakdown, dampness and disrepair, illegal eviction, welfare and housing benefits- whatever the issue, we'll rely on you to take a holistic approach and provide low level support as well as advice. Along the way, you'll also work with other agencies and professionals and establish partnerships that will help enable clients to reach their personal goals.

Customer-focused, proactive, creative and innovative, you work well as part of a team and already have some existing knowledge of basic housing law or experience in the housing sector. What's more, you have excellent listening skills and the personality it takes to engage positively with people who may have complex lives and challenging circumstances.

In return, we'll provide all the support and training you need to develop, plus a range of benefits. These include 30 days of annual leave (pro rata for part-time staff), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme, while flexible working is also a possibility.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our Newcastle Floating Support Service team and be the change you want to see in society.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted on: 19 November 2019
Closed date: 04 December 2019
Tags: Support Worker, Social Work