Home-based with UK travel
Closing date: 22 May 2022 at 11.30pm
Does your proven experience of supporting the delivery of an internal communications strategy include managing and planning intranet content, ideally within a national charity environment? Then join Shelter as an Internal Communications Executive and you could soon be playing a vital role at the heart of our Internal Communications and Engagement team.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Internal Communications and Engagement team sits within a newly formed Directorate - Equity, Inclusion and Culture (EIC). EIC is here to help Shelter be an organisation that actively embraces diversity - in people, ideas and actions. We’re creating an inclusive environment where we are safe to be ourselves and where everyone can achieve their full potential. At the heart of our strategic aims is embedding anti-racism and lived experience, and this is how our fight for home lives and breathes. Integral to our ongoing success, and with a wide mix of activities and teams dispersed across the UK, EIC leads internal communications for multiple locations in England and Scotland, including our chain of shops.
About the role
The overall aim here is to support the delivery of high-quality internal communications and engagement for staff and volunteers across Shelter. Your responsibilities will include managing an organisational wide forward plan and project managing a range of internal communication activities and initiatives, including staff conferences and briefings and ‘champion’ networks. We’ll also rely on you to develop a good understanding of Shelter’s purpose, activities and external challenges in order to shape communications strategies, plans and content, identify communications opportunities and come up with ideas and activities to maximise them. Delivering communications across the full channel mix, with a particular focus on the intranet, social collaboration and video, will be key, as will devising and delivering face-to-face and remote training on good internal comms practice, channel use - especially the intranet.
To succeed, you’ll need an excellent understanding of internal communications channels and proven experience of using them effectively and curating user generated content to nurture a powerful employee voice. You’ll also need the ability to complete agreed programmes of work with competing priorities and challenging targets and deadlines. Excellent interpersonal and stakeholder management skills are essential too, as is the flexibility to adapt your communications style and ways of working to gain trust from a diverse range of colleagues. Comfortable working both autonomously and in a team, you enjoy collaborating with stakeholders at all levels across an organisation and have practical experience of creating networks. Crucially, you’re a clear, persuasive writer with excellent editing skills who is able to create content in a variety of formats and voices, especially using video, enterprise social media channels and the Microsoft Office365 suite of tools.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.