EC1V, London
£23,472 pa + excellent benefits
Permanent, Full-time
Job description

Do you have an understanding of how homelessness and housing issues can affect people’s lives and experience of providing employment, training & education support, supporting trainees or delivering lived experience involvement projects? Then join Shelter as an Involvement Officer and you could soon be playing a key role within an initiative aimed at helping people with lived experience of homelessness.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
The Involvement team’s aim is to ensure that the views of those affected by the housing emergency underpin and influence all of Shelter’s work. Our Involvement Programme provides a range of opportunities for people with lived experience to shape the ongoing design, delivery and governance of our work. This helps to ensure services and campaigns are developed alongside local communities and help to effect local and national change. We also try to ensure that opportunities are accessible, promote personal and professional development, and support pathways to be involved across Shelter. ​This includes moving into volunteering and employment and Shelter’s GROW (Getting Real Opportunities for Work) Trainee Programme, which provides 12-18 month training and employment opportunities for people with lived experience.

About the role
This interesting and varied role involves supporting the recruitment of GROW Trainees within the South region, providing them with wellbeing and development support and helping colleagues to deliver quality GROW traineeships in their areas. We’ll also rely on you to support the National GROW network within your region by helping to maintain links with the wider programme. Helping to facilitate co-production and learning from GROW Trainees and working with a variety of stakeholders to support and encourage involvement through various means will be important too. And, when it comes to promoting involvement in GROW or ensuring opportunities are available that reflect the diversity of the communities we work with, again, we’ll count on you.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
Proactive, creative and commercially aware, you ideally already have some experience of working in a programme delivered in multiple sites across a wide geographical area, while personal direct experience of homelessness or housing issues would be useful too. What’s for certain is that you have the communication skills to encourage, promote and support the involvement of trainees and people with lived experience in the design and delivery of our work. You’ll also need the confidence to build successful relationships with external agencies and professionals and colleagues across the organisation. A flair for presenting information and writing reports is also required, together with proficiency using a case management system and other Microsoft Office applications to record and analyse data.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted on: 19 March 2021
Closed date: 11 April 2021
Tags: Volunteer Management, Support Worker