We're looking for results-driven individuals with experience of delivering involvement projects and experience of working with people with social welfare issues, to join us as Involvement Officers and provide vital support to our services staff.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Involvement Team aim to ensure that the views of those affected by the housing emergency underpin and influence all of Shelter’s work. Shelter’s Involvement Programme provides a range of opportunities for people with lived experience to shape the ongoing design, delivery and governance of Shelter’s work. This helps to ensure that Shelter’s services and campaigns are developed alongside local communities and help to effect local and national change. You'll play a big part in making sure that happens.
About the Role
Your challenge? To help staff within the either the Devon or Dorset hub to deliver a consistent, quality Involvement programme in their local communities. That involves providing guidance, coaching and support to staff, as well as sharing best practice and ensuring that organisational policies and procedures are followed. You will work closely alongside people with lived experience to shape involvement programmes and provide staff with practical support delivering involvement activities across Shelter. Part of the role will also involve working alongside GROW Trainees to support their wellbeing and personal development. Supporting corporate and cultural change, raising awareness of involvement and developing associated resources - all are aspects of this challenging role.
You’ll need a proven track record of delivering involvement projects and of providing support and development to people with lived experience. You’ll have experience of working with people with social welfare issues and an understanding of social exclusion and issues experienced by people affected by homelessness. With the ability to encourage, promote and support the involvement of people with lived experience in the design and delivery of services, you're used to building relationships with a variety of external agencies and professionals and adept at presenting information and writing reports. Proficiency using office IT systems to record and analyse data is also essential, as is a proactive, customer-focused approach.
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.