Preston, Lancashire
£31,923 pa + excellent benefits
Contract, Full-time
Job description

Fixed term contract until March 2021

HMP Preston – with travel to prisons across Lancashire

Closing date: 2 February 2020 at 11.30pm. Interviews: 11 February 2020 in Preston.

We’re looking for an engaging individual with considerable experience of housing law and debt advice and experience of managing teams to come and manage our Enhanced Through the Gate team as a Team Leader and play a vital role in the delivery of its services.

We launched our Enhanced Through The Gate service last April which has enabled us to build on our established through the gate offering. We work closely with offenders and other agencies to provide a holistic approach that delivers positive outcomes for people leaving custody, ensuring they have ongoing support in the community to help them reach their full potential and to reduce re-offending and its impact on the community.

About the role

As Team Leader, you’ll have operational responsibility for the delivery of all functions in the offender journey in order to fulfil the agreed contract specification and targets. Based at HMP Preston, you will be expected to work across the three resettlement prisons across Lancashire, managing the teams in each location to ensure the contract deliverables and KPIs are met. Responsibility includes supporting the delivery of housing, finance, benefit and debt interventions for individuals in custody and taking on the more complex cases where necessary. And, when it comes to co-ordinating referrals, overseeing quality and monitoring systems, developing policy or promoting effective working relationships with external agencies, again, we'll rely on you.

About you

You’ll need a proven track record in a relevant role, including managing an advice and/or support service and a good understanding of the main issues affecting homelessness and offenders. We’ll also be looking for a proven ability to line and performance manage and develop teams and monitor quality. Proficient using case management systems, Microsoft Office applications, internet and email etc., the ability to type is essential too. And, because some CRC and HMP locations are difficult to reach by Public Transport, a full driving licence and access to a vehicle with relevant insurance is preferred.

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted on: 08 January 2020
Closed date: 02 February 2020
Tags: Management, Operations