Birmingham, West-Midlands, West Midlands

£15,816-£16,402 pa plus excellent benefits


Job Description

(Part-time working and job sharing will be considered)

Fixed-term contract until June 2019

Closing date: 13 May 2018 at 11.30pm

Interviews: Thursday 17th May 2018

We’re looking for an enthusiastic and determined individual to join us as a Peer Mentor at our Birmingham Changing Futures Together project. It is open to anyone who has lived experience of at least two of the following: homelessness, mental health issues, substance misuse and offending behaviour. We are looking for an individual who can bring their invaluable insight into these services to the table.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Funded by the Big Lottery Fulfilling Lives fund, the Changing Futures project focuses on long-term service and system change. It helps individuals with multiple and complex needs lead fruitful, satisfying lives, ensuring that the successful models and approaches pioneered by this project enter the mainstream.

About the role

This is a great opportunity for an enthusiastic individual to gain experience working with a leading provider of homelessness and housing advice and support. As Peer Mentor you will participate in an induction programme, and will receive formal training in core areas such as housing, substance misuse and mental health. You will participate in activities across the Birmingham Changing Futures programme, visiting external agencies with whom we work and attending regular support sessions, supervision and performance reviews. The role involves developing and maintaining positive/professional relationships with clients, responding to their queries and requests and providing emotional and practical support and advice.

About you

You will have lived experience of at least two of the following: homelessness, mental health issues, substance misuse and offending behaviour - along with experience of accessing support services. Evidence of achieving personal goals and a level of stability is also important as is an interest in a career working to support vulnerable adults with multiple and complex needs. You’ll have good communication, customer service and basic computer skills along with a desire to develop and learn new ones.

Benefits include 30 days annual leave (pro rata), the possibility of flexible working and significant opportunities for learning and development.

Please note that disclosures of criminal convictions will not automatically exclude you from being considered for this role.

For further information about the role and the benefits of working for Shelter please visit our website.

Shelter is committed to safeguarding and promoting the welfare of clients, in particular children, young people and vulnerable adults, and expects all staff, workers and volunteers to share this commitment.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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