Birmingham, West Midlands

£17,535 pa pro rata plus excellent benefits

Contract, Full-time

Job Description

Fixed-term contract until March 2022

Closing date: 10 September 2019 at 11.30pm

We’re looking for an enthusiastic and determined individual to join us as a Peer Mentor at our Birmingham Housing First programme. It is open to anyone who has lived experience of at least two of the following: homelessness, mental health issues, substance misuse and offending behaviour. We are looking for an individual who can bring their invaluable insight into these services to the table.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

Funded by the West Midlands Combined Authority the Housing First Programme deals with single people or childless couples who are rough sleeping, homeless or at imminent risk of rough sleeping; who may present as challenging and difficult, and are likely to have multiple and complex needs which make finding, securing and maintaining accommodation impossible or extremely difficult. Our aim is to support them to reach their personalised goals, make informed decisions, and achieve a greater level of stability and independence. 

About the role

This is a great opportunity for an enthusiastic individual to gain experience working with a leading provider of homelessness and housing advice and support. As Peer Mentor you will participate in an induction programme, and will receive formal training in core areas such as housing, substance misuse and mental health. You will participate in activities across the Birmingham Housing First programme, visiting external agencies with whom we work and attending regular support sessions, supervision and performance reviews. The role involves developing and maintaining positive/professional relationships with clients, responding to their queries and requests and providing emotional and practical support and advice.

About you

You will have lived experience of at least two of the following: homelessness, mental health issues, substance misuse and offending behaviour - along with experience of accessing support services. Evidence of achieving personal goals and a level of stability is also important as is an interest in a career working to support vulnerable adults with multiple and complex needs. You’ll have good communication, customer service and basic computer skills along with a desire to develop and learn new ones.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.