King's Lynn, Norfolk
£23,847 pa + excellent benefits including 30 days holiday and flexible working
Contract, Full-time
Job description

Fixed term contract until 4 January 2023

Home working with travel across King’s Lynn and North Norfolk

Closing date: 28th November 2021 at 11.30pm

Do you have experience of empowering, motivating and providing advocacy on behalf of service users to other agencies and authorities and a real desire to help others? Then join Shelter as a Private Rented Sector Coordinator and you could soon be playing a vital role helping ex-offenders get their lives back on track.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Access to accommodation for people leaving prison can be one of the largest barriers for people. There are also many challenges for ex-offenders accessing the private rented sector (PRS) which could provide good quality, flexible accommodation options. The Norfolk Offenders Access to PRS Accommodation Scheme aims to support ex-offenders by increasing access to new private sector tenancies for those who would otherwise be at risk of rough sleeping. Crucial to the success of this scheme will be building relationships with local landlords and working in partnership with a variety of agencies and authorities. That’s where you come in.

About the Role

As one of four PRS Coordinators working collaboratively as an operational group, your challenge will be to help service users obtain safe, decent, affordable accommodation in the private rented sector. That will involve working with King’s Lynn Borough Council & North Norfolk District Council Housing Options Team to co-ordinate accommodation for 15 offenders over a 12-month period. During this time, you’ll be connected to Shelter’s King’s Lynn Housing Advice Service and managed by a Shelter Team Leader, though primarily work from home, with travel across King’s Lynn and North Norfolk. There will, however, also be the opportunity to be based part-time in our offices in Broadland, where the Housing Advice Team operate from, and in agreed co-locations where appropriate.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need a confident approach to achieving successful outcomes, a good understanding of professional boundaries and a proven ability to proactively manage a varied/fluctuating caseload. You’ll also need to be a good listener who has the communication skills it takes to build trust and experience of motivating service users and promoting their ability to change. As comfortable agreeing service users’ needs and translating complex information into practical and personalised action plans as you are using a range of digital technology, building relationships with external agencies comes naturally to you too. What’s more you have the attention to detail it takes to accurately record case details onto a case management system.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted on: 18 November 2021
Closed date: 28 November 2021
Tags: Advice, Information, Housing Management