EC1V, London
£29,116 pa (including £4,689 London Weighting allowance if working from the London office)
Permanent, Full-time
Job description

Closing date: 25th January 2022 at 11.30 pm

Do you have a good understanding of project management processes and experience of carrying out desktop research and data collation and analysis? Then join Shelter as Quality and Development Assistant and you could soon be providing vital administrative, research and project support to our Services Quality and Development (SQD) team.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Role

The SQD team enables Shelter’s Services to grow and continue to provide the help that matters to people in housing need. This particular role is part of the Quality & Development Support team which provides support to the SQD team via research, knowledge management and communications. As a Quality and Development Assistant, you’ll play a crucial role in making sure the team has the information it needs to identify leads and opportunities, complete tenders and create innovative services to help more people. Along the way, you’ll work closely with colleagues across the SQD team, as well as other teams and departments across Shelter. You’ll also be able to learn about the markets we operate in, how we go about winning tenders and how we make sure people have access to the services they need when fighting bad housing and homelessness.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
As well as some project management experience, you’ll need a proven ability to use administrative systems, e.g. CRMs, databases and document storage systems. You’ll also need proficiency in Microsoft Office applications like Outlook, Word and Excel. Someone who’s not afraid to challenge the status quo and introduces new ideas, methods and processes when appropriate, you have a proactive approach and lots of initiative. What’s more, you’re commercially aware, have a strong customer-focus and work well as part of a team.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Quality and Development team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted on: 12 January 2022
Closing date: 25 January 2022
Tags: Admin, Project Management