How to apply
Closing date: 23 September 2019 at 11.30pm
Do you have proven experience of implementing and maintaining technical solutions for use across an organisation and an enthusiasm for learning new skills? Then join Shelter as Senior IT Infrastructure Engineer and you could soon be playing a vital role at the heart of our IT Operations team.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So,, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
About the role
Our IT Service Delivery function works to ensure Shelter’s software, systems and infrastructure remain available, flexible and secure. Within this team, IT Operations maintains and develops our end user environment and infrastructure – and it’s here that we need your expertise. Your primary challenge will be to support and assist with the professional delivery of our private and public-facing server and network infrastructure, ensuring it remains reliable, secure and fit-for-purpose. However, we’ll also rely on you to manage, resolve and provide technical escalation for highly complex support issues, or those that require specialist knowledge. Keeping abreast of emerging IT technologies will be important too, as will making recommendations and implementing security and feature enhancements.
To succeed, you’ll need experience of managing major updates and the replacement or commissioning of new services. You’ll also need to have worked with Linux and Windows server Azure deployments. An awareness and understanding of best working practice around information and technology security is important too, while it goes without saying that you have great problem solving skills. Comfortable working as part of team and independently, it is anticipated that some tasks may fall outside of your prior experience, so you’ll also need to be keen to learn and develop. A practicable knowledge of data-driven web applications would be desirable but not essential.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our IT Operations team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.