Fixed term contract until 31st March 2021
Bournemouth, with Dorset wide travel
Closing date: 4 September 2019 at 11.30pm
We’re looking for a client-focused individual with experience of working with vulnerable people or those with multiple and complex needs to join us as a Support Worker and play a vital role in a brand new team.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Operating out of our Dorset Hub in Bournemouth, the Housing First project aims to place vulnerable people into stable, independent accommodation and help them maintain their tenancy. Each tenancy will be underpinned with persistent and assertive wraparound support. What’s more, in keeping with the principles of Housing First, retaining a tenancy will not be dependent on engaging with support or treatment services.
About the Role
As a Support Officer, you’ll work closely with a senior colleague to ensure Housing First clients have access to accommodation of their choice (within reasonable parameters). You’ll also be responsible for developing co-produced, outcome focused support plans that reflect their personal strengths and goals and ensure they can sustain their accommodation and thrive in their community. Co-ordinating interventions provided by other agencies to make sure the right and timely support is provided to enable service users to progress on their journey to recovery will be important too. And, when it comes to giving advice on homelessness and housing options, tenancy issues e.g. dampness and disrepair, welfare and housing benefits, debt and employment, again, we’ll count on you to deliver.
As well as proven experience of working with the client group, and within a safeguarding framework you have a demonstrable knowledge of homelessness and housing legislation and welfare benefits. What’s more, because you’ll be visiting clients’ in their own homes or community locations across Dorset, you must have a valid driving license and be willing to use your vehicle for work purposes (for which an essential car user allowance will be paid). Forward thinking and flexible, you actively support change and the introduction of new ideas, are great at engaging and building a rapport with service users and proficient using a range of office IT tools, including case management systems.
Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
For further information about the role and the benefits of working for Shelter please visit our website.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.