Single Homeless Project
Camden Town, Greater London
Lewisham, Greater London
N1, London
Starting at £24,415 rising to £26,304 per annum pro rata
Permanent, Part-time, Full-time
Job description

Project Worker (Complex Needs)

Location- Kings Cross, Islington, Camden, Lewisham

No. of Vacancies- Multiple

Hours- Full time (37.5 hours per week) or part time hours, on rota including early, late and weekend shifts

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

At SHP (Single Homeless Project), you’ll be part of one of London’s leading homelessness prevention charities, a dynamic and growing organisation changing 8,000 lives every year across London  - from supporting people in crisis to helping them take the final steps towards independence and employment.

SHP was founded by a group of homeless people in the mid-1970s and more than 40 years on, we still try to look at the world through our clients’ eyes, putting their needs and viewpoints at the centre of everything we do. Above all, we believe that, no matter what challenges they face, everyone we work with has the capacity to take control of their lives and shape their own futures.


SHP provides accommodation based support services across London to people who have lived experience of homelessness. Our clients have a combination of support needs in relation to poly-substance misuse, mental and physical health, variety of associated issues such as street activity, offending, and often a background of complex trauma.

Project Workers (Complex Needs) hold a caseload and take a lead in providing one to one support to our clients. It will include risk assessments, planning and running activities, with individuals and groups of clients to support their recovery, develop their wellbeing and independence and effect positive change in their lives. Project Workers (Complex Needs) play an important role in coordinating client support around substance use, mental health and physical health as well as developing strong partnerships with specialist services. Internally, Project Workers (Complex Needs) will also coordinate the work of team members in a variety of other roles, such as Psychologists, Recovery Opportunities Coordinators, Support Assistants and Trainees. All of the above makes these Project Worker (Complex Needs) roles as varied as they are challenging and rewarding.

We currently have vacancies for Project Worker (Complex Needs) roles in Lewisham, Westminster, Kings Cross, Camden Town and other Central London Locations.


You are likely to be currently, or have been previously, in the role of a front line worker working with vulnerable adults, and be looking to bring your skills, knowledge and experience of working in accommodation or similar services for homeless people to the next level. You know you enjoy working as part of a team within the hostel and wider social care systems, have the communication and people skills to work effectively with our clients, the ability to reflect and learn, and the commitment and ambition to continue your personal development and influence the way services are delivered in working with people who have Complex Needs.

For more information and to apply, please click on the Apply button.

Interview Date: On Going

SHP is IIP accredited and an equal opportunities employer

SHP is IIP accredited and an equal opportunities employer. Our attractive benefits package includes:

  • Competitive starting salary 
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, rising to 28 days (plus eight paid Bank Holidays)
  • A contributory pension scheme: SHP will Contribute the equivalent of 5% of your annual salary
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
  • Regular support and development focussed line management supervision
  • Employee Assistance Programme (EAP), available to all staff
  • Paid carers' leave and compassionate leave
  • Sick leave, up to three months full pay then three months half pay
  • Generous maternity leave (16 weeks full pay and up to 24 weeks half pay) and four weeks paid paternity leave, depending on length of service
  • Interest free public transport season ticket loan (after six months)
  • Tax exemption for ’cycle to work’ scheme and payroll giving


Refreshed on: 11 June 2019
Closed date: 27 June 2019
Job ref: SHP761
Tags: Social Care/Development, Support Worker