Islington, Greater London
£22,346 - £24,074pa (salary dependent on relevant experience)
Permanent, Full-time
Job description

This exciting role includes a high level of client contact, opportunities to work with external agencies such as statutory mental health services, substance use services, other community based organisations and a chance to be part of a growing, innovative organisation at the forefront of tackling homelessness in the capital.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

The Arundel Project is a high support hostel, housing 22 people experiencing mental ill health who may also have other complex support needs, such as substance use and offending behaviour and who may present with challenging behaviours.  The Project is located minutes away from Canonbury Overground Station, with easy access to Angel, Highbury and Islington and Holloway Road.  

Your primary role will be to enable people to understand their emotional and mental health needs and manage these effectively.  You will work with clients and their support networks to develop their living skills, develop and manage relationships, build social networks, access education, training or employment, and move towards more independence.

Within this setting, you will work to establish a culture of co-production where clients are at the forefront of the work that is carried out, helping to promote autonomy and build individual confidence and interpersonal skills.  You will also work closely with the team to deliver an activity programme that is built around the specific needs of our clients and the service.

We are looking for a highly motivated, resilient, innovative and flexible individual who will be able to work creatively within a recovery framework to support clients to manage their mental health, build social networks, participate in both the service and the wider community and increase their independence. Whilst experience from a varied background is welcomed, direct experience of holding a caseload, delivering support within a residential/accommodation-based setting and housing management experience is desired.

The Project provides support 24 hours a day (no sleep ins), and requires regular weekend working. The shifts patterns are early, mid or late shifts spanning the hours 8.00am-10.00pm 

Closing date: 17th April 2020 (at Midnight)

Interview date: tbc

This post will require an Enhanced DBS check to be processed for the successful applicant. 


Our attractive benefits package includes:

  • A salary increase after successfully completing six months.
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Refreshed on: 22 May 2020
Closed date: 06 July 2020
Job ref: SHP896
Tags: Social Care/Development, Support Worker