Jobs for the Social Welfare sector

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth.

This is a new role in our staff team that has been created to support our Executive Team during an exciting transition period where the organisation is growing and developing new services to help older people.

This role will suit an experienced, efficient and conscientious administrative professional who wants to work with a small team who are passionate about making a difference to the lives of older people. 

Are you new to office work or looking to gain varied experience in a supportive environment? We have an exciting opportunity for a Recruitment Administrator to join our Creative Support Recruitment Department, dedicated to the in-house recruitment of the best candidates to work in our own social care services.

This is a varied role that encompasses elements of Recruitment, HR and Marketing. This makes it ideal for candidates’ looking to develop the skills and knowledge to lead into a career in one these areas without the pressures of an agency environment.

Based at our friendly Head Office in Stockport, located just a few minutes’ walk from the train and bus services, you will have involvement in all stages of the recruitment process. Liaising with service managers and other seniors, you will assist them in their recruitment by working on advert content creation, online job posting, providing relevant interview questions and taking on a front facing role by promoting our vacancies through local jobs fairs.

Additionally, you will support candidates through the onboarding process of pre-employment checks through to their start date thereby providing you with the foundation for successful career.

We require no previous office related experience but the ideal candidate must be able to demonstrate excellent written and verbal communication skills and attention to detail, as well as the confidence and self- assured nature to speak to candidates and managers at events and whist managing their own caseload. This is a full time role primarily working Monday to Friday, 9am till 5pm.

Vacancy Reference Number: 84372

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.

£23,600 pa for 28 hours a week (FTE £29,500) + benefits

Part time/28 hours a week (flexible hours) 
Fixed term contract until 30/09/2027
Aberdulais, Wales

Closing Date: 16 June 2026 at 9am

Are you a proactive, relationship-focused individual with a passion for community engagement and supporting people facing disadvantage? Do you have experience working collaboratively with partners and engaging individuals who may face barriers to participation?

If so, St Giles Trust is looking for a highly motivated Senior Engagement Officer to play a key role in delivering an exciting community heritage project in partnership with the National Trust.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About the Project
This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will:

• Recruit, train and support new volunteers using our lived experience peer-led model
• Deliver community events and activities to engage local people and visitors
• Increase access to heritage and nature, improving wellbeing
• Build a more diverse and sustainable volunteer base to support the future of the site

About this key role

You will lead on community engagement and partnership development, helping to successfully deliver this 15-month project. You will build strong relationships with local stakeholders, support volunteer recruitment and development, and coordinate a range of activities and events.

Working closely with the Wales team, you will:

• Develop and maintain effective partnerships with local organisations and stakeholders
• Support delivery of a lived experience heritage training programme
• Help recruit, support and develop volunteers
• Coordinate events, activities and community engagement initiatives
• Promote the project and support outreach and recruitment
• Maintain accurate records and contribute to monitoring and reporting
• Support the development of a sustainability plan for the project

What we are looking for

• Experience of building partnerships and working with a range of stakeholders
• Experience supporting or delivering community, volunteering or engagement programmes
• Experience supporting individuals facing barriers to participation
• Ability to organise and deliver events or group activities
• Strong communication, organisational and administrative skills
• Ability to manage a varied workload and meet deadlines
• Confidence using digital tools and supporting outreach or promotion
• Awareness of safeguarding, risk management and professional boundaries.

Please note: this role requires an Enhanced DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing Date: 16 June 2026 at 9am.

A ydych chi'n unigolyn rhagweithiol sy'n ffocysu ar berthnasoedd ac yn frwd dros ymgysylltu â'r gymuned a chefnogi pobl sy'n wynebu anfantais? A oes gennych chi brofiad o weithio ar y cyd â phartneriaid ac ymgysylltu ag unigolion a allai wynebu rhwystrau i gyfranogi?

Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Uwch Swyddog Ymgysylltu â chymhelliant uchel i chwarae rhan allweddol wrth gyflawni prosiect treftadaeth gymunedol cyffrous mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol.

Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.  

Ynglŷn â'r Prosiect
Bydd y prosiect arloesol newydd hwn yn creu cyfleoedd i bobl sy'n aml yn cael eu heithrio o ofodau treftadaeth a chymunedol. Gan weithio mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol yn Aberdulais, bydd y prosiect yn:

• Recriwtio, hyfforddi a chefnogi gwirfoddolwyr newydd gan ddefnyddio ein model profiad uniongyrchol dan arweiniad cyfoedion
• Cynnal digwyddiadau a gweithgareddau cymunedol er mwyn ymgysylltu â phobl leol ac ymwelwyr
• Cynyddu mynediad at dreftadaeth a natur, gan wella llesiant
• Adeiladu sylfaen wirfoddolwyr mwy amrywiol a chynaliadwy er mwyn cefnogi dyfodol y safle

Ynghylch y rôl allweddol hon

Byddwch yn arwain ar ymgysylltu cymunedol a datblygu partneriaethau, gan helpu i gyflawni'r prosiect 15 mis hwn yn llwyddiannus. Byddwch yn meithrin perthnasoedd cryf â rhanddeiliaid lleol, yn cefnogi recriwtio a datblygu gwirfoddolwyr, ac yn cydlynu amrywiaeth o weithgareddau a digwyddiadau.

Gan weithio'n agos gyda thîm Cymru, byddwch yn:

• Datblygu a chynnal partneriaethau effeithiol gyda sefydliadau a rhanddeiliaid lleol
• Cefnogi cyflwyno rhaglen hyfforddi treftadaeth profiad uniongyrchol
• Helpu i recriwtio, cefnogi a datblygu gwirfoddolwyr
• Cydlynu digwyddiadau, gweithgareddau a mentrau ymgysylltu cymunedol
• Hyrwyddo'r prosiect a chefnogi allgymorth a recriwtio
• Cynnal cofnodion cywir a chyfrannu at fonitro ac adrodd
• Cefnogi datblygiad cynllun cynaliadwyedd ar gyfer y prosiect

Yr hyn rydym yn chwilio amdano

• Profiad o adeiladu partneriaethau a gweithio gydag amrywiaeth o randdeiliaid
• Profiad o gefnogi neu gyflwyno rhaglenni cymunedol, gwirfoddoli neu ymgysylltu
• Profiad o gefnogi unigolion sy'n wynebu rhwystrau i gyfranogiad
• Y gallu i drefnu a chyflwyno digwyddiadau neu weithgareddau grŵp
• Sgiliau cyfathrebu, trefnu a gweinyddu cryf
• Y gallu i reoli llwyth gwaith amrywiol a chwrdd â therfynau amser
• Hyder wrth ddefnyddio offer digidol a chefnogi allgymorth neu hyrwyddo
• Ymwybyddiaeth o ddiogelu, rheoli risg a ffiniau proffesiynol.

Noder: mae'r rôl hon yn gofyn am wiriad DBS Uwch.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, mynediad at oruchwyliaeth glinigol, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

Hybrid / High Wycombe HP13 (minimum of one day per week on site)

£36,000 - £38,000 + £312 working-from-home allowance

We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.

The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. 

The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.

You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities:

Supporter Experience & Journeys

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight

• Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard and understanding of retention.

Mid‑Value & Legacy Development

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-wide Contribution

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context. 
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. 
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates. 
• Practical project management; calm under pressure; collaborative and solutions focused. 
• Working knowledge of GDPR/PECR and best practice supporter care. 
• Experience stewarding mid-value supporters and legacy pipelines.
• Experience with payment recovery tools and card update flows.
• Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor-first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment. 
• Highly motivated and results driven.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards. 

If this sounds like you, please apply on our vacancies page.

Closing date: 5.00pm on Monday, 15th June 2026.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities. 

Creative Support wish to recruit to the position of Property Services Officer. This individual will work on the repairs and property management helpdesks within our Property Services Department.  The role will work as part of a team logging and progressing property repairs or property management issues reported by phone, email or via the Out of Hours service. The member of staff will also provide administrative support to the wider Property Services Team, as and when required. 

This opportunity will suit someone with excellent customer service, IT and communication skills. The individual should have experience of working in a fast paced office environment and be able to prioritise workload confidently.  The ideal candidate will have a positive, proactive worth ethic and contribute to improvements within the team. 

It is essential that any applicants are good team players, keen to learn and support the team with their work. We pride ourselves as a solution focused, resourceful and dynamic team and are looking to recruit a Property Services Officer that shares these values. Part time hours will be considered.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Vacancy Reference Number: 85760

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker visas.

Location: Home-based in London with regular Project visits within London and the South East

Contract: Permanent

As Volunteer and Community Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development within the region.

As well as projects across London, our projects include projects across the South Coast and South East and this role will require regular visits across the area. 

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website: 

Deadline for your application:  11.59pm on Sunday 21st June 2026.

Interviews: planned for Tuesday 30th June 2026.

Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.

We want our organisation to reflect the communities we serve.  We welcome applications for everyone and especially encourage people from unrepresented groups to apply. 

Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Multiple Schools across Telford and Wrekin.

Are you a proactive, collaborative and compassionate individual with a proven record of working with children and young people affected by criminal exploitation, gang involvement, county lines, grooming, or serious youth violence?  Do you have experience of working within a multi-agency safeguarding environment, collaborating effectively with services such as social care, youth justice, police, education, and community organisations?

If so, St Giles is looking for a Specialist Mentor to form part of a newly established team to support Children and Young People (CYP) under 18 at risk of or experiencing significant harm, including involvement in criminality, the justice system, gang affiliation, exploitation, and grooming in partnership with the Children’s Services Child Abused Through Exploitation (CATE) Team

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

You will provide one-to-one mentoring sessions within schools, creating safe, confidential, and supportive spaces to 40 young people annually who are affected by criminality, exploitation, gang involvement, or the justice system, improving their safety, wellbeing, and life outcomes.

We will rely on you to maintain a visible, integrated presence within schools to identify risks early and sustain engagement with young people vulnerable to criminal exploitation and to work collaboratively with Designated Safeguarding Leads (DSLs), pastoral teams, and wider school staff to ensure mentoring complements existing safeguarding and support frameworks. Producing risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, is also a key aspect of the role.

What we are looking for:

• Lived experiences similar to those of the target client group
• Knowledge of child criminal exploitation, county lines, gang involvement, grooming or serious youth violence
• Knowledge of trauma-informed practice and its application when working with vulnerable or high-risk young people
• Experience of conducting risk assessments and developing intervention/support plans, with a clear understanding of safeguarding frameworks and thresholds
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 11th June 2026 at 9 am.

ROOTED FINANCE

Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.

The people we work with come from all walks of life and so do we.

We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.

Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.

We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.

You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.

You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.

JOB DESCRIPTION

Job : Title Money Guidance Officer

Salary: £28,000

Hours: 35 Hours per week 

Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs 

Contract: Permanent/Fixed Term (subject to funding) 

Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.

Purpose of the Job

Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.

RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.

You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.

Training and development

Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.

Reporting

The post holder will report directly to the Advice Manager of Rooted Finance

Role Requirements

This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.

Key functions and impact of the role will include;

Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.

Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.

Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.

Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.

Duties & Responsibilities: The main duties will include

1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.

2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems

3. Working closely with advisers to support their more vulnerable clients

4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.

5. Increasing the visibility and awareness of the advice services through external events and roadshows

6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.

7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 

8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions

9. Working with, and recruiting clients to, our Lived Experience Steering Committee

10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service

11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.

12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.

13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner

14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project

15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.

16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.

17. Work to an agreed work-plan, meeting targets on time and all required KPI

18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.

19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.

20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard

21. Ensure data protections regulations are adhered to and office procedures followed

22. Abide by all Health & Safety at Work Act procedures

23. Adhere to policy and procedures around safeguarding vulnerable adults at risk

24. Demonstrable understanding and application of the provisions of GDPR

25. Behave in a professional manner at all times

26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.

Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.

PERSON SPECIFICATIONS

Qualification 

Desirable: Educated to a degree standard or equivalent. 

Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development 

Skills

Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.

Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Experience 

Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)

Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)

OTHER:

This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Rugby District Children & Family Centre's are a friendly welcoming service who work together withour partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances.

 The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: Coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination; Provision of a range of stay, play and learn opportunities Service, locality and community development.

This is a 9 month maternity cover, fixed term position for 30hrs per week starting in September 2026. If you are an internal applicant, please liaise with your line manager if you are interested in applying for this role. This will require at least 75% working in one of the centres within Rugby.

Outline of job: for further details please read job description and use this as guidance when completing our application form.

• Preparing financial information, dealing with income and expenditure 
•  Supervision of a staff team of 5 permanent admin assistants plus As & When Admin Assistants; and there may also be responsibility for supervising volunteers who are assisting with administrative tasks.
• Support the Children's Services Manager in overseeing the health and safety systems and procedures.
• To be responsible for ensuring the administrative support to a service or group of services is provided in an efficient and effective manner.
• Provide and/or supervise the provision of efficient office systems, e.g. opening and distributing post, message taking, room bookings and staff movement systems.
• Support with the production and collation of data reports from internal and external systems - training will be given on these.
• In accordance with Barnardo's policies and procedures, ensure appropriate authorisation and enter staff employment information, e.g. leave, sickness

For more information on the role, please contact Children's Services Manager,  Sara Rattenbury - sara.rattenbury @ barnardos. org. uk

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

North Paddington Foodbank (NPFB) is looking for a Triage Support Officer to join our innovative and vibrant team.

You will be the first point of contact for households in crisis situations, responsible for triaging referrals,
assessing eligibility, and ensuring residents are connected to the right support, through Crisis & Resilience
or alternative pathways.

A key part of the role is working closely with the Senior Caseworker, ensuring a strong pipeline from
triage into intensive casework. You will gather high-quality information, prepare referrals, and support
a seamless handover so that households can move quickly from crisis support into longer-term
income maximisation.

Cash First doesn’t mean cash only.

Through our Crisis and Resilience Service, you will support households using a range of flexible tools, including:

• Direct bank transfers
• PIN4Cash
• Supermarket vouchers
• Energy vouchers
• Baby Bank vouchers
• Essential furniture vouchers

Alongside this, you will identify opportunities for early-stage income maximisation, helping households increase their income, stabilise their situation, and build long-term financial resilience and independence.

Full-time, 35 hours per week (hours between 10am – 6pm)

Home based or working from a local office (Wolverhampton)

Are you a highly organised, analytical and collaborative individual with a proven record of working with children and young people within safeguarding, youth support or related services?  Do you have experience of screening referrals, undertaking assessments or triaging cases within a safeguarding or specialist support setting?

If so, St Giles is looking for a Project Triage and Data Lead to join our team and act as the first point of contact for referrals into the Teachable Moments Navigator Support Service, lead on screening, triage, and initial assessments, plus also support the allocation of cases and maintain oversight of referrals throughout their journey within the service.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will source, receive, screen and process referrals in line with safeguarding procedures and apply safeguarding thresholds and professional judgement to determine service eligibility and appropriate intervention pathways.  You will work with the Team Manager and operational teams to support triage and allocation, ensuring cases are matched to the most appropriate intervention based on risk, need and service capacity, plus maintain oversight of referrals progressing through the service.

We will also rely on you to contribute to quality assurance processes, including participation in case closure panels to ensure interventions have addressed identified risks and cases are closed safely and appropriately, plus maintain accurate and timely case records, ensuring all assessments, decisions and safeguarding actions are clearly documented in line with organisational policy, data protection and confidentiality requirements.

What we are looking for:

• Experience of managing complex safeguarding concerns, including identifying and responding to risk and vulnerability
• Experience of analysing information from multiple sources to inform professional judgement and decision making
• Experience in data management, analysis, and reporting, including maintaining accurate records and producing insights to inform service delivery and evaluation
• Knowledge of safeguarding legislation, procedures and thresholds relating to young people
• Understanding of trauma-informed, strengths-based and child-centred approaches
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Adult and Children with the Child Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 15 June 2026 at 9 a.m. Interviews: 22 June 2026 in Coventry.

This is an exciting opportunity to join our team in a role that sits at the heart of everything we do, providing hands-on, high-quality and proactive support across communications, events and operations for the Capacity Group.

You’ll spend your time making things happen. The to-do lists you’ll write and the skillsets you engage will vary greatly. Whether it’s coordinating one of our events, scheduling social media content, keeping our CRM system up-to-date or planning a brilliant staff social for the team, you’ll be the kind of person who spots what needs doing and gets on with it.

We’re looking for someone with a genuine can-do attitude, a team player who thrives on variety, keeps calm under pressure, and relishes completing tasks to a high standard while meeting deadlines. You’ll muck in wherever you’re needed, bringing organisational nous and a spring in your step even on the busiest of days.

Our ideal candidate will be a people person, happy to get stuck in, confident building relationships across the team and with external partners, and excited by the idea that no two days will look the same – because at Capacity, they won’t.

It’s a role with variety and scope to develop as Capacity grows, ideal for someone who wants to grow alongside us.

Colchester, Essex

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Braintree and Uttlesford area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check 

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Closing date: 11th June 2026 at midnight.

Interviews will be held in person on the 18th June at our Pitsea or Colchester Octagon office. 

An exciting full time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

WorkWell Personal Budget Co-ordinator
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Contract: Fixed Term Contract to 31st March 2027
Hours: Full Time, Monday to Friday 9.00am-5.00pm
Based: in our Peterborough office with hybrid working option and some travel across South and East Cambridgeshire

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service and the Role

The Work Well program supports people who are struggling to maintain employment or have recently lost their employment due to health challenges.

Work Well Coaches may request the allocation of a personal support budget, this post holder will ensure that individual budgets and the fund as a whole are managed within the parameters of the project.

Working across the Work Well Team, other stakeholders and the CPSL Mind Finance Team, the post holder will monitor spending against personal support budgets, including matching of invoices or receipts to individual spends. They will monitor the total allocation of personal budgets and prepare monthly invoices to the program funders, alongside additional administration, research of and procurement of services and reporting across the county.

Closing date: Ongoing.
We actively monitor applications for employment and will shortlist and arrange interviews for these roles as applications are submitted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community and those with their own lived experiences of mental health challenges.

No agencies please.