Jobs for the Social Welfare sector

About the role

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Tuesday 09 June 2026

Interviews: TBC

This role is perfect for a proactive, experienced, relational fundraiser who is excited by the opportunity to make a lasting difference in Merton, and enjoys working as part of a small, committed team. 

Your primary focus will be to agree and meet fundraising targets by developing new relationships with corporates, trusts, foundations, and individuals. You will be responsible for building a robust fundraising pipeline, creating a long-term development strategy, and embedding an efficient and effective fundraising function within the organisation.

The Fundraising Manager is a key role responsible for securing the income that will allow Merton Giving to fulfil its ambitions. 

Who We Are

Merton Connected strengthens the voluntary, community and faith sector and supports charitable organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade. We also deliver Healthwatch Merton, the Home Visits Library and Merton Giving.

Merton Giving is our collaborative grant-giving programme through which we work with local people and organisations to raise funds that are distributed to local community organisations to tackle issues identified by local people. We bring together businesses, residents, community projects and other stakeholders and foster strong relationships, in order to unlock the potential of the borough and make Merton a place grounded in social justice, where people feel they belong, have what they need to live well, and are proud to call home.

KEY RESPONSIBILITIES

Fundraising and Strategy

• Work with the Strategic Lead to develop and implement a fundraising strategy, including agreed income targets)
• Proactively build and manage a solid pipeline of funding applications and approaches.
• Establish, cultivate, and maintain strong relationships with potential and existing funders, including corporates, trusts & foundations, high-net-worth individuals and the statutory sector.
• Work with the Strategic Lead to identify and take opportunities to engage and develop relationships with Merton’s businesses and High Net Worth individuals.
• Work with the Merton Connected team to explore how to maximise sector benefit from corporate volunteering and in-kind support.
• Write compelling funding applications and manage reporting requirements.
• Create and manage an efficient office system and processes for the fundraising function.

Publicity and marketing

• Promote Merton Giving to stakeholders through producing promotional material, maintaining the website, and social media
• Run events and identify opportunities to promote Merton Giving, especially to businesses and HNWs
• Work with the Grants Manager to collect impact stories from grant recipients for publicity

Partnership Development

• Work with the Strategic Lead to develop partnerships, and identify opportunities for added value and mutual benefit, such as promoting Merton Giving through the Council’s payroll giving scheme.
• Act as an ambassador for Merton Giving, representing the organisation at external events and meetings

Additional Responsibilities

• Ensure all fundraising activities are aligned with Merton Giving/Merton Connected aims and values.
• Occasionally work outside of normal office hours to support Merton Giving events and activities.
• Support with organisational tasks as required in a small, dynamic team.

PERSON SPECIFICATION

Essential:

• Proven experience in fundraising, with a track record of securing income exceeding £300,000 a year from a diverse range of sources (corporates, trusts, individuals, and statutory sector).
• Demonstrable experience in building and managing strong relationships and partnerships with funders and stakeholders.
• Excellent verbal and written communication skills, with experience in writing persuasive funding applications and reports.
• Strong strategic thinking skills, with the ability to develop and implement long-term fundraising plans.
• The ability to influence people through persuasive argument
• Excellent planning, organisational, and project management skills, including the ability to work to deadlines.
• A deep commitment to tackling inequality and a passion for community-led change.
• An understanding of the inequality and challenges within Merton.
• The ability to work autonomously and proactively in a small team.
• Knowledge of Microsoft Office 365 including, Word, Excel, Teams and Sharepoint.

Desirable:

• Experience with WordPress and grant management software
• Experience of running events
• An experienced and influential public speaker
• Skilled in writing promotional material

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

This is a broad and varied role across Policy, Public Affairs and Communications, with a specific focus on the Drive Project:

The Drive Project is the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse. The core mission of the Drive Project is to stop the cycle of domestic abuse and increase the immediate and long-term safety of adult and child victim-survivors. The Drive Project does this by partnering with agencies and local perpetrator services to disrupt, challenge, and change the behaviour of high-risk, high-harm and serial perpetrators, and working closely with IDVAs and victim-survivor services to always centre the safety and needs of victim-survivors, in line with the Respect Standard.

Key Duties and Responsibilities

Communications

• Support the Drive Partnership’s communications and stakeholder engagement regarding the Drive Project.
• Lead central support on communications for Drive Project partners and build strong working relationships across network, ensuring both policy and communications expertise and input flows both ways.
• Work closely with internal and external partner colleagues to support the safe and effective roll-out of the Drive Project across England and Wales.
• Support the delivery of the Drive Partnership’s communications plan, including website content, social media, newsletters, and events.
• Develop and maintain communications and branding guidelines and support the Drive Partnership team and network of partners to use correctly.
• Support the Policy, Public Affairs and Communications Manager in developing media relations, including media enquiries, drafting press releases and responses.
• Ensure the website is fit for purpose and up to date with relevant information and news.
• Ensure victim-survivor voice guides our communications thinking and output - engaging in a compassionate, considerate and effective way with victim-survivors through Pioneer interaction, colleagues and any other interaction we have in our daily work.
• Ensure service user (perpetrator) input is collated and utilised in a responsible and safe way – always centring victim-survivors and considering their safety within this work.
• Project and promote our values – through considered language, inclusivity and equality in Drive Partnership communications.

Policy and Public Affairs

• Support the Policy, Public Affairs and Communications Manager to develop and promote policy positions, drawing on the expertise of the partnership.
• Lead and coordinate policy input into the Government’s strategic approach to perpetrators, particularly through influencing on the Drive Partnership’s key recommendations within its Call for Further Action.
• Identify and act on policy opportunities to promote best practice in perpetrator interventions – including both risk management and behaviour change, such as select committee enquiries, consultations, Bills, news developments.
• Build relationships with politicians, voluntary sector, civil servants and professional bodies, deputising for the Policy, Public Affairs and Communications Manager in key meetings where required.
• Support the coordination of sector and stakeholder forums to enhance collaboration towards a more strategic approach to perpetrators of domestic abuse.

Internal

• Play a role in the development of the team, nurturing and drawing on the talents of others.
• Maintain an accurate and secure audit trail of all relevant communication and ensure that all work is compliant with data protection law.
• Engage in a compassionate, considerate and effective way with all victim-survivors through Pioneer interaction, colleagues and any other interaction we have in our daily work.
• Undertake any other duties as may reasonably be required.

Person Specification

Experience

Experience of communications planning and delivery:

• Digital communication and website management (E)
• Using data and evidence in communications (E)
• Experience in reactive and crisis communications (D)
• Experience of working with the media and journalists (D)
• Experience of developing a communications plan (D)
• Creative and innovative approach to presenting information across different formats and channels, for a range of audiences (D)

Experience of working with a range of internal and external stakeholders to influence policy:

• Experience of working in coalitions or partnerships (E)
• Experience of building and maintaining good relationships with a range of stakeholders (E)
• Experience working with policymakers/parliamentarians to influence policy (D)
• Experience of working with people with lived experience of the issue at hand (D)

Skills

• Creativity and fluency
• Organisational skills

Competencies

• Teamwork and collaboration
• Communication and relationship management
• Delivering quality
• Goal orientation
• Influence

Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map? 
 
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.

​As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.

​We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.

​This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care. 

What you’ll be doing:

• Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals. 
• Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage 
• Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors. 
• Leading crisis communications - protecting our reputation calmly and decisively when it matters most. 
• Translating complex policy and social care issues into accessible, powerful content for diverse audiences. 
• Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals. 
• Working with our Partnerships & Communities team to turn high-profile community programmes and brand partnerships into media ready stories.
• Supporting and developing confident spokespeople at every level of the organisation.
• Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks. 

Our ideal candidate:

• ​Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector. 
• ​Media instinct - You know a story, you know how to place it, and you know when to act fast. 
• ​Strategy - Experience designing and delivering media strategies with measurable outcomes. 
• ​Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
• ​Relationships - A strong network of media contacts or the ability to build one quickly across sectors. 
• ​Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories. 
• ​Collaboration - Proven ability to work across teams, influence senior leaders and align messaging. 
• ​Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences. 

Why join us

• You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
• Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. 
• A collaborative, values-driven team where your work will be seen, valued and celebrated 
• Opportunities to travel nationally and attend sector events and media moments. 
• A contributory pension scheme to help you plan for the future. 
• Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app. 

If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

Back on Track is a Manchester charity that enables people facing disadvantage to make lasting, positive changes in their lives. We run a learning centre for adults going through a process of recovery or rehabilitation, having experienced problems with alcohol, drugs, offending, mental health or homelessness.

The Learning Coordinator role is varied and interesting, combining design and delivery of new and inspiring courses with support of the day to day running of the learning programme.

Our ideal person will be an outstanding teacher who believes in learning as a vehicle for change. They will be patient, kind, creative and inclusive with an aspirational approach to support people to build their self-worth and make progress.

At Peabody, we’re committed to supporting our most vulnerable tenants and communities to live well and independently. We provide specialist housing, care, and support to people who are socially excluded, disabled, unwell, or experiencing homelessness.

This service provides high‑quality, trauma‑informed support to people with dual diagnosis — individuals with a history of serious mental illness alongside drug and/or alcohol use. This is a leadership role where your experience, compassion, and values will directly shape a service that makes a meaningful difference.

About the Role
As Team Manager, you’ll lead and develop a dedicated team of support staff delivering recovery‑focused, person‑centred services. Working collaboratively with customers, staff, and partners, you’ll ensure the service operates safely, effectively, and in line with best practice, contractual standards, and Peabody values.

You’ll oversee a rota‑based staff team and play a key role in ensuring continuity, quality, and positive outcomes across the service. This role may also include participation in Mental Health out‑of‑hours on‑call arrangements, as required.

How You’ll Make a Difference
You’ll lead and shape a high‑quality, recovery‑focused service that supports people with mental health needs and dual diagnosis to live more independently and safely. Through strong leadership and collaboration, you’ll ensure staff deliver person‑centred, trauma‑informed support that promotes wellbeing, harm minimisation, and positive move‑on outcomes. You’ll also build strong partnerships with external agencies and continuously improve the service to achieve the best possible outcomes for customers.

What You’ll Bring With You

• Experience of effectively managing and developing staff through regular supervision, meetings, and performance support 
• Strong knowledge and experience within mental health and dual diagnosis services 
• Confidence managing budgets, monitoring outcomes, and meeting legal, contractual, and regulatory requirements 
• A clear understanding of safeguarding, with experience protecting vulnerable people from abuse and harm 
• A sound knowledge of best practice in mental health support, including recovery‑focused and trauma‑informed approaches 
• Excellent communication and organisational skills, including supervising dispersed or rota‑based teams, writing clear reports, and using IT systems such as databases and MS Office

This role operates Monday to Friday, 9:00am to 5:00pm, with an on-call requirement on a rota basis (approximately every 6 weeks).

Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer:

• 25 days’ annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly options and access to a discount portal.
• 4 x salary life assurance.
• Up to 10% pension contribution.
• Opportunities for professional development and growth.

Please read before applying:

• You must be eligible to work in the UK and able to work the full contracted hours of 37.5 hours per week.
• This role will require an enhanced DBS check.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 10th June 2026 at midnight. Interviews will be held place face to face Wednesday 24th - Friday 26th June 2026.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Working within the aims, policies and principles of the Citizens Advice Service, the Head of Impact and Development is responsible for driving the charity's strategic initiatives to enhance its reach, impact, and sustainability. This role encompasses fundraising, partnership development, and service expansion. The ideal candidate will be a visionary leader with a passion for social impact and a proven track record in growth strategy within the nonprofit sector. 

Wimbledon Guild is a community charity offering practical help and support, so 
that no one in Merton has to face life’s challenges alone. Whether money’s tight, 
someone is feeling low or overwhelmed, or they’re looking for new friends and 
activities locally, we’re always here.

At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting 
and connecting with people of all ages, backgrounds, and experiences across Merton. 
Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager to 
help us continue creating an inclusive and forward-thinking volunteering culture. 

In this role, the Volunteer Programme Manager will collaborate with six internal departments 
as well as our Marketing and Communications team to champion best practices in volunteer 
management. 

The role involves overseeing recruitment, training, supporting, and supervising our incredible 
volunteers, making sure they feel empowered and valued every step of the way.

In return, Wimbledon Guild offers a welcoming and supportive working environment with 
opportunities for professional development.

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential and impartial advice since 1972 and helped over 8000 local people last year.

We are looking for an organised, reliable and detail-focused person to join our team as Finance Officer.

This is an important operational role within the organisation, responsible for supporting the smooth day-to-day running of our financial systems and processes. The successful candidate will work closely with the Director, Finance Manager and Senior Management Team to help ensure strong financial control across the charity.

The role includes responsibility for:

• Purchase and sales ledger management
• Payroll processing and HMRC submissions
• Bank reconciliations and financial record keeping
• Budget monitoring and financial reporting
• Supporting VAT returns and Gift Aid claims
• Maintaining accurate financial systems and records

This is a varied and responsible role requiring excellent organisational skills, strong attention to detail and the ability to manage confidential financial information appropriately.

Applicants need to be:

• Computer-literate and confident using financial/accounting systems
• Highly organised with strong attention to detail
• Able to work independently and manage workloads effectively
• Confident communicating with colleagues and external organisations
• Comfortable working with financial information and maintaining accurate records
• Able to identify and resolve discrepancies in a timely manner

A bookkeeping or accounting qualification (such as AAT, IAB or equivalent) would be desirable as would experience of Sage 50, payroll administration or working within a charity finance environment.

The successful applicant will play an important role in supporting the financial stability and ongoing development of the organisation.

Closing date: Wednesday 10th June 2026 at 5pm

Interviews:TBC Please note interviews will be held face to face Clarendon Drive, Wymbush

I’m looking to hear from a passionate Volunteering Development Lead, who is keen to join a fantastic charity at an exciting point of growth, in a permanent role which is central to how the charity evolves and grows volunteering.

You will be an experienced project lead and good relationship manager who will design, test and scale new models of volunteering that help reach more people, increase flexibility, broaden demographic and create meaningful ways for individuals to get involved. You will join an established volunteering team, who are excited to grow and develop.  

This is an exciting project lead role with a strong mandate to innovate and flexibility to be creative. Spanning innovation, collaboration and delivery, you’ll help bring people and ideas together. You’ll spot where volunteers can make the biggest impact and support colleagues to put new approaches into practice with confidence.

• The position requires travel across England and Wales, where you will enjoy meeting volunteers, having a presence at events, delivering talks, and being a go to contact for volunteers to learn about the charity and feel supported. Therefore, the ability to travel is essential (it is seasonal, but can be weekly at most).
• Flexibility is needed - Out of hours work is often needed on weekends, and evenings.
• In return the charity provides a flexible, understanding, supporting working environment, TOIL and flexibility in work hours in the working week.

Essential experience:

• Volunteering project management experience.
• Confident in leading new and untested development and building new opportunities from scratch.
• Strong knowledge of volunteer management, best practice, and policy.
• Experience designing and delivering training or workshops.
• Good digital literacy, experience using MS Office and CRM, and volunteer portals.
• Willingness and ability to travel occasionally, including overnight stays.
• A full UK driving licence, as travel within England and Wales, will be required.

This is a dynamic role suited to someone energetic, creative and comfortable turning ideas into action. For more information, please get in touch.

• Salary £35,000-£38,000. Plus car allowance, and great benefits, including 28 days annual leave plus bank holidays.
• Location- Hybrid. You will be expected in the Oxford office 2 days a week every fortnight. These can be consecutive days or ad-hoc, the key office day is Thursday.
• Permanent role, full-time hours (35 hour week), open to flexible working hours.

Closing date: Applications will be reviewed on a rolling basis. Apply now to Harris Hill.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This job is all about working with the local third and public sector to engage with local people to create change. To make this happen, the role has three key bits to it:

• listening to what local people want (gathering the insights);
• building a vision for a ‘better way of doing things’ (planning to make change); and
• getting stuck into supporting our clients and wider team to make things happen (doing the stuff we’ve planned).

Each day you’ll be shaping and delivering Capacity’s current and future projects, managing expectations, excitement, and priorities - keeping a smile on your face and a spring in your step. Even on the busiest of days, our Designers and Doers remind themselves why they’re in it, finding the get-up and go to make public services, people services.

Alongside delivery, you’ll contribute to business development, client relationships, and the continued evolution of our Homes and Missions model.

The to-do lists you write and the skillsets you engage will vary hugely, one day you might be working on recruitment strategies for social workers, the next on service design for family early help, and another strategy planning for a primary care team. When job descriptions say ‘no day is the same’ that can often feel twee, at Capacity - it’s a promise.

You’ll spend your time being proactive - delivering on our promises to clients and local people, whilst staying ready to catch any ‘off-project’ work that might need sorting along the way. You’ll support us to get new clients on board but also play a key role in further engaging our existing ones, making sure they continue to feel connected to Capacity and proud to be involved in the work we’re doing.

The projects we deliver are often complex, and things won’t always work out. For that reason, you’ll be open and honest about what’s working, what isn’t and where you might need extra support. If you’re considering this role it’s really important you aren’t afraid of making mistakes or asking for help.

Job Schedule: Part-time (24 hours per week) / In-person attendance required

Salary: £40,000 per annum

Location: Al-Hasaniya Centre, W10 5PA

Closing date: 24th June 2026

Interview dates: TBC

Reporting to: Board of Trustees

Supervised by: A trustee from the Board, typically the Chair or co-Chair

Who We Look For:

As our esteemed Founder/CEO embarks on retirement, we are on the search for an inspirational and resilient female leader to fill her formidable shoes. This pivotal role requires a savvy strategist, an adept relationship builder, and a visionary leader capable of inspiring and motivating a dedicated team, in synergy with our board of trustees. The ideal candidate will be deeply passionate about women’s rights with a profound understanding of the unique challenges faced by women of minority backgrounds, particularly those from the Arabic-speaking world.

Key Responsibilities:

● Operational Management and Governance: Ensure AH services meet quality standards and regulations via Senior Management oversight; identify and manage risks, and stay updated on UN ECOSOC developments.

● Strategic development and external relations: Lead strategic vision and planning, ensuring alignment with business objectives; cultivate networks and relationships to stay informed and advocate for AH services; represent AH locally and internationally, serving as spokesperson and promoting mental health initiatives for women affected by domestic violence.

● Financial Management: Collaborate with the Finance Director to meet financial goals and regulatory standards; oversee budget preparation, financial reporting, and auditing processes; maintain cost control within delegated authority levels.

● Fundraising and business development: Collaborate with trustees to align fundraising strategy with budget and priorities; oversee fundraising activities for optimal returns and sustainable income streams; lead strategic responses to tender opportunities and partnerships, ensuring effective coordination among stakeholders.

● Human Resource Management and Leadership: Inspire and lead staff and volunteers; foster a high-performance learning culture through effective management and communication; establish reporting systems for operational accountability; oversee salary and HR policies in consultation with trustees.

● Project Management: Define project briefs and outcomes for each funded project according to governance standards; approve or seek approval for business cases, receive progress reports, and address risks or issues; make decisions regarding changes in line with established governance protocols.

● Board of Trustees, Advisory Committees and Sub-Committees: Assist the Chair and Secretary in recruiting and onboarding new Trustees; ensure effective support for AH’s Board and Advisory and Sub-Committees; attend Board meetings and facilitate sound advice to the Management Committee, foster communication between Board and operational staff, and ensure the effective implementation of Board decisions.

Required Qualifications:

● Experience: Demonstrated leadership track record, ideally within the VAWG services sector with the ability to strategize, motivate, and guide a team towards achieving organisational goals.

● Skills: Proficient in strategic planning, financial management, and project oversight. Excellent communication skills for fostering positive connections.

● Qualifications: Preferably educated to degree level or equivalent.

Join us in our mission to continue delivering incredible results and making a significant impact on the lives of the women we serve. If you are driven by a challenge and thrive on making a difference, and can work as part of a dynamic team, we would love to hear from you.

With nearly 40 years of experience, our mission is to listen, support and not to judge, while our vision is to Engage, Empower and Educate.

Apply Now to Lead the Change!

This is an exciting opportunity to join our team in a role that sits at the heart of everything we do, providing hands-on, high-quality and proactive support across communications, events and operations for the Capacity Group.

You’ll spend your time making things happen. The to-do lists you’ll write and the skillsets you engage will vary greatly. Whether it’s coordinating one of our events, scheduling social media content, keeping our CRM system up-to-date or planning a brilliant staff social for the team, you’ll be the kind of person who spots what needs doing and gets on with it.

We’re looking for someone with a genuine can-do attitude, a team player who thrives on variety, keeps calm under pressure, and relishes completing tasks to a high standard while meeting deadlines. You’ll muck in wherever you’re needed, bringing organisational nous and a spring in your step even on the busiest of days.

Our ideal candidate will be a people person, happy to get stuck in, confident building relationships across the team and with external partners, and excited by the idea that no two days will look the same – because at Capacity, they won’t.

It’s a role with variety and scope to develop as Capacity grows, ideal for someone who wants to grow alongside us.

I’m looking to hear from a passionate Volunteering Development Lead, who is keen to join a fantastic charity at an exciting point of growth, in a permanent role which is central to how the charity evolves and grows volunteering.

You will be an experienced project lead and good relationship manager who will design, test and scale new models of volunteering that help reach more people, increase flexibility, broaden demographic and create meaningful ways for individuals to get involved.

This is an exciting project lead role with a strong mandate to innovate and flexibility to be creative. Spanning innovation, collaboration and delivery, you’ll help bring people and ideas together. You’ll spot where volunteers can make the biggest impact and support colleagues to put new approaches into practice with confidence.

• The position requires travel across England and Wales, where you will enjoy meeting volunteers, having a presence at events, delivering talks, and being a go to contact for volunteers to learn about the charity and feel supported. Therefore, the ability to travel is essential (it is seasonal, but can be weekly at most).
• Flexibility is needed - Out of hours work is often needed on weekends, and evenings.
• In return the charity provides a flexible, understanding, supporting working environment, TOIL and flexibility in work hours in the working week.

Essential experience:

• Volunteering project management experience.
• Confident in leading new and untested development and building new opportunities from scratch.
• Strong knowledge of volunteer management, best practice, and policy.
• Experience designing and delivering training or workshops.
• Good digital literacy, experience using MS Office and CRM, and volunteer portals.
• Willingness and ability to travel occasionally, including overnight stays.
• A full UK driving licence, as travel within England and Wales, will be required.

This is a dynamic role suited to someone energetic, creative and comfortable turning ideas into action. For more information, please get in touch.

• Salary £35,000-£38,000. Plus car allowance, and great benefits, including 28 days annual leave plus bank holidays.
• Location- Hybrid. You will be expected in the Oxford office 2 days a week every fortnight. These can be consecutive days or ad-hoc, the key office day is Thursday.
• Permanent role, full-time hours (35 hour week), open to flexible working hours.

Closing date: Applications will be reviewed on a rolling basis. Apply now to Harris Hill.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.