Team Administrator Jobs
HMP Peterborough
Ref WAC-241
Are you a proactive, highly efficient and a collaborative individual with a proven track record of working in services providing vital administrative support in a busy, pressurised environment?
If so, St Giles and the Wise Group are looking for a Women’s Services Administrator to join our dynamic team and to support the management of HMPPS Contracts delivering Women’s Services within HMP Peterborough.
Who are we?
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this key role
As Women’s Services Administrator, you will provide vital administrative support to the custody-based team within HMP Peterborough as well as to the wider community-based contracts awarded by the HMPPS to deliver women’s services in East of England. You will also be expected to monitor and manage the receipt of referrals from National Probation Service through the Customer Approved System (CAS) and ensure all inputting through CAS is accurate and within agreed timescales, while also providing activity reports to the Service Manager on a regular basis.
You will also be counted on to be the primary point of contact for all enquiries, external and internal, to ensure communication channels are clear and effective, plus to develop and maintain processes for recording and monitoring resource allocation and to provide administration for meetings as directed by the Team Leader, including bookings, invitations and minute-taking.
What we are looking for
- Experience of managing Customer Relationship Management systems, including inputting data and creating reports.
- Proven record of identifying risk and allocating cases to the appropriate WWC.
- Experience of working in services which provide support to people who have faced adversity and disadvantage.
- An understanding of the barriers faced by people with complex and multiple needs.
- Full UK Driving License with access to a vehicle or willingness to travel within the area.
- Excellent interpersonal, relationship-building and communication skills, both verbal and written.
- A flexible, professional and collaborative approach to your work.
Please note this role requires Enhanced Adult Workforce only.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11pm, 2nd April 2024
Centre Manager (maternity cover)
Are you passionate about transforming the lives and life chances of children and families in the name of Jesus? We are seeking a friendly, highly organised and capable manager to inspire and lead during a maternity cover period.
Salary: £30,000 - £33,500 FTE (dependent on experience)
Hours: 40 FTE (will consider 4 days for the right applicant)
Location: Fern Street Family Centre, Fern Street, London E3 3PS
About us
All Hallows Bow is a vibrant, diverse and growing Anglican church located in the heart of London’s East End. Together we are God's family in Bow, seeking to share God’s love in our local community and see lives transformed as we follow the way of Jesus.
In 2014, we established the Fern Street Family centre with a vision to see Jesus's promise of 'life to the full' (John 10:10) become reality for disadvantaged and vulnerable children and their families in Bow, East London. Together, we work with our local community to see the lives and life chances of children and their families change for the better.
Our work is an evolving response to the challenges faced by children and families in Bow. We offer safe and stimulating spaces for children to play and learn and for parents to strengthen their relationship with their children. We do this through a mix of group and one-to-one support for parents and carers, an English language programme for migrant parents, early learning and play activities, a food pantry, out-of-school and holiday clubs for school-aged children and lots more! Alongside it all we aim to bring families in our community together, breaking isolation and building a more connected Bow.
In all we do we keep our eyes fixed on Jesus and hold onto his promise of hope, wholeness, restored relationships, justice and realised potential for children and families in our local area.
Role Overview
As Family Centre Manager you will play a vital role in the leadership of our church and charity’s community ministry to local children aged 0-11 and their families. Based out of our dedicated family centre, you will be responsible for leading a committed team of staff and volunteers to deliver a holistic programme of support and activities that meets local needs and reflects our Christian values and mission.
You will co-ordinate the day-to-day delivery of the centre’s activities and services, ensuring that delivery is responsive to the views and needs of local parents, carers and children while meeting the contractual requirements of our funders, and ensuring that staff and volunteers are working effectively to support positive outcomes for children and families.
Working with the Fern Street Steering Group, you will also help maintain the centre’s long-term sustainability, this will include maintaining existing partnerships, oversee fundraising efforts and ensuring that adequate resources (people, finances, in-kind) are available to support current and future areas of activity. This will also involve maintaining and developing strong engagement of the congregation and wider staff team of All Hallows Bow church in the ministry of the centre.
You will also take responsibility for overseeing Fern Street Family Centre’s spiritual life and mission - by nurturing a healthy team culture of prayer and mutual support and ensuring that our Christian values and mission are embedded throughout our work.
This is a diverse role that shapes around the passions and skills of the right candidate and offers plenty of opportunities for hands-on involvement with children and families alongside the role’s core leadership and management responsibilities.
We are committed to facilitating a smooth and supportive transition and the successful candidate will have a full handover with the current Centre Manager.
About you
You will be a friendly and capable leader with experience of delivering quality programmes of learning, play and/or support for children and families. You will be passionate about transforming the lives of disadvantaged families, with an understanding of safeguarding principles in relation to children and vulnerable adults. You will have experience of managing projects and people to achieve key project outcomes on time and to budget.A degree or significant experience in social work, community development, mental health, education, youth work, child development or similar field is desirable.
Benefits
- 25 days annual leave pro rata plus public holidays
- 3 additional spiritual retreat days offered per year
- Auto-enrolment for Church Workers Pension Scheme with 5% Employer pension contribution and 3% personal contribution
- Discounted purchases in the Ahaba cafe
- Flexible working considered including potential part-time opportunity of 4 days/week
How to apply
Please notes, there is a genuine occupational requirement that the postholder is a practising Christian, with a vibrant and active Christian faith.
All Hallows Bow is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This role will be offered on the condition that the applicant undergoes a satisfactory enhanced DBS check and provides satisfactory references.
For more information please see the attached Information Pack and Job Description/Person Specification
Suitable candidates will be asked to complete an Application Form.
The client requests no contact from agencies or media sales.
Are you passionate about leading a creative and high achieving team supporting vulnerable adults and local VCS organisations? If so, we want to hear from you!
Age UK Lewisham and Southwark is looking for a Director of Services to oversee the delivery of our Lewisham-focused services: Community Connections (social prescribing), Community Development, Befriending and Community Transport.
Although the post holder will be working for Age UK Lewisham and Southwark, the teams they manage will support adults of all ages from 18+
The successful candidate will oversee an amazing team and work closely with partners across the health, social care, and voluntary sectors to ensure that isolated Lewisham residents get high quality services that enable them to find local groups that meet their needs, break down barriers to access and provide support from well trained and caring volunteers.
If you are a confident manager, who shares our vision of person-centred services that build on people’s strengths, and are keen to empower staff, volunteers and service users to contribute to the strategic vision of the organisation and to find creative new ways to work with partners and make a difference in the local community, this job is for you!
Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.
Employee Benefits:
- 26 days annual leave + bank holidays
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked
- Other flexible working options, including some hybrid working (ie some home working by agreement)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
For full details please download the Job Pack which includes a Job Description, Person Specification and application form.
Closing date for applications – 9am on 15th April 2024
Interviews will take place week commencing 22nd April in Catford
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Profile
An exciting opportunity has arisen for someone with great energy and interpersonal skills and a thorough knowledge of social welfare advice to join our advice team. This could be the perfect opportunity for a trainee adviser to take the next step in their career, and to be part of a dynamic team who think on their feet and are passionate about making a difference in our community.
This role will allow you autonomy to make your mark and offer an opportunity to grow the team with volunteers. This busy and varied role will rely on your ability to bring your whole self to work and to ensure the highest quality of advice is delivered at the Foodbank.
We are offering flexibility in this role, which could include part-time job share for the right candidate(s).
About us
This is a fairly new partnership between Citizens Advice Barnet and Finchley Foodbank to provide support for Finchley Foodbank clients. The post holder will assess and advise clients on a range of issues and will work closely with the foodbank volunteers and management. The aim of the project is to reduce dependency on the foodbank by maximising income and helping clients to seek debt/budgeting advice.
Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt, work and immigration. Last year we helped 13,110 people with 41,802 problems, over 50% more people than the previous year.
The client requests no contact from agencies or media sales.
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a positive impact in people's lives? Do you thrive in a supportive and dynamic work environment? If so, Eazy Care might be the perfect place for you to grow and excel in your career.
Eazy Care is not just another home care agency - we are a Social Enterprise committed to providing high-quality care to individuals in their homes. Serving the vibrant communities of Camden and Islington, London, Eazy Care is proud to be a part of the newly developed area of Kings Cross, where our office is located.
At Eazy Care, we pride ourselves on our dedication to treating both our clients and staff with the care and respect they deserve. We believe in fostering a culture of inclusivity, teamwork, and continuous learning. As we continue to grow, we are excited to expand our family of exceptional staff and welcome like-minded individuals who share our vision and values.
As a Care Coordinator at Eazy Care, you will play a pivotal role in supervising daily service operations alongside the Registered Manager. Your responsibilities will include implementing company policies, arranging training and supervision, and providing guidance to our dedicated team of support workers. Additionally, you will ensure the delivery of high-quality services to our users in line with our Quality Assurance Policy.
In this dynamic role, you will serve as a crucial link between our support workers and clients, ensuring that their specific needs are met with professionalism and compassion. With frequent phone communication with clients and support workers, you will align the skills and expertise of our team with the unique requirements of each individual we serve.
Furthermore, you will assist the Registered Manager in promoting our services, engaging with commissioners, potential service users, multidisciplinary teams, and other relevant agencies involved in service training and development.
If you are energetic, adept at multitasking, and committed to providing outstanding customer service, we encourage you to consider joining our team at Eazy Care. Together, we can make a difference in the lives of those we serve and create meaningful experiences that positively impact our community.
Join us at Eazy Care and be part of something truly special. Apply now and embark on a rewarding journey with us! As part of the application you will asked whether you have the right to work in the UK .
The client requests no contact from agencies or media sales.
Family Manager
Restore Hope exists to see hope restored and lives and communities transformed.
We are a Christian charity working to bring hope to people across our local community. We work with people of all faiths and none, showing them love; walking alongside them on their journey; advocating for them when they aren’t able; and helping them develop skills and confidence to take their next steps for a more positive future.
This is a particularly exciting time for Restore Hope. Since 2002 we have been based on 360 acres of stunning countryside at Latimer Park, on the River Chess set within the Chilterns AONB; but we are now in a time of rapid growth. In 2025 we will be opening a second site - Restore Hope Amersham, a new Community Hub on Woodside Road, 3 miles from our current home. We are looking forward to continuing
the work we’ve become known for over the past two decades whilst also developing new partnership working with other organisations to deliver excellent support. Both of our sites will be buzzing with activity, where people will interact, share experiences and encourage one another.
We are seeking to appoint an experienced leader into the role of Families Manager. The key focus of this role will be to lead on strategy and vision for our Families Team in the development and delivery of an outstanding range of programmes and activities that fully utilise the wonderful estate at Latimer Park. The priority focus is upon reaching and restoring hope to those who find themselves in difficult circumstances and are going through seemingly hopeless situations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Partner Quality Manager
Location You will be remote working with occasional travel to meetings and events. UK based roles.
Hours - Full Time (hours are flexible to suit the needs of the charity plus meet a work life balance) – Permanent.
Salary £28k - £30k
Are you a great communicator with experience of managing relationships? Are you happy to work in a busy reactive role managing the expectations of our partners? Are you flexible, empathetic and able to deliver great service?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As the Regional Partner Quality Manager, your role is to ensure that the delivery of the partner expectations is met. This will be achieved through strong relationship management and working closely with stakeholders across the organisation. You will be a team player with excellent communication and organisational skills who is looking to work within a growing charity.
Some of the key responsibilities in the role are:
· To manage relationships with Fuel Bank Foundation partners in your region.
· Working with a team of stakeholders across the organisation to ensure the partner experience is delivered to the highest standard.
· You will be the point of escalation for partners, offering full support as and when required.
· To support all partners with training, including in person and online training.
· To monitor the partners, use and produce reports.
· To address all issues before escalation.
· Identifying opportunities to expand our partner network.
· Engage with partners through all lines of communication and also to attend events.
· Performing the administrative tasks required to manage partnerships.
· Be proactive in putting forward continuous improvement ideas.
We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.
An understanding of the energy or this charity sector would be desirable but is not essential.
Plus, experience of working with volunteers would be a strong advantage.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (pro rata) plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
Healthwatch is all about people - capturing the views of local people on their experiences of using services, taking this feedback to health and care leaders and other decision-makers to improve care.
In Hampshire, the local Healthwatch is hosted by The Advocacy People who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices:
· Empowering people to speak up
· Amplifying service user voices
· Enabling people to participate in, and influence, decision-making about health and social care
· Providing information which helps people make informed decisions.
We’re looking for a passionate and innovative communicator to join our small and friendly team on a permanent basis, working 37 hours per week, with a starting salary of £23,611 per annum.
As a Healthwatch Officer with strong interpersonal, verbal and written skills you’ll be the lead for the recruitment, training and deployment of volunteers, creating opportunities for them to engage digitally and face-to-face with a wide range of people on health and care issues.
You’ll need to build positive relationships with local residents, reaching those who are seldom heard or marginalised, and professionals from the health, social care and voluntary sectors.
Good teamwork is essential: we are looking for someone who is flexible and confident, who can speak to people from all parts of the community, and who will be ready to support the team in the different facets of its work.
As an employee of The Advocacy People, you’ll be offered a competitive salary, flexible working arrangements and a comprehensive support and development programme.
Role requirements and how to apply
With travel across Hampshire an essential part of the role, we need you to be based within the county or Hampshire borders, with a full driving licence and access to a vehicle as many parts of Hampshire are not reachable by public transport. As this role is home-based, we also need you to have a stable home broadband service and reliable mobile phone coverage.
Please note that this position is subject to standard DBS and Right to Work checks and we ask all invited applicants to bring evidence (photographic where possible) of their right to work in the UK to interview.
New employee start dates can only be confirmed once relevant checks have been completed and satisfactory references received.
We really look forward to hearing from you!
The client requests no contact from agencies or media sales.
The Organisation
The Wimbledon Foundation, established in 2013, is the charity of The All England Lawn Tennis Club and The Championships. Our aim is to use the collective strength of Wimbledon to make a positive difference to people's lives in the local community and beyond.
The Foundation champions opportunity for all and has three key goals:
- Locally we strengthen and support our diverse communities
- Nationally we use the power of sport to inspire young people
- Internationally we build healthy communities and respond in times of need
The Role
The Foundation are looking for an excellent Head of Foundation to provide strategic leadership over a period of 15-18 months.
This role assumes overall responsibility for the Wimbledon Foundation, its strategic direction and all activities. This position is a key appointment, and the role holder will lead the Foundation team, work closely with the Trustees, and build and maintain relationships with a wide variety of internal and external stakeholders. Following a significant period of change the Foundation is celebrating it’s 10-year anniversary and implementing a new strategy.
The Person
We are looking for an individual with a real passion for making a difference to those living in disadvantaged communities and the drive to build on Foundation achievements to date, in the local area and further afield. A flair for communication in a variety of settings would go a long way, together with the ability to maintain a strong team.
Key attributes include:
- A proven track record of strategic thinking and ability to see the whole picture, as well as close attention to detail.
- You will have significant, relevant experience in a charity, community or grant making organisation at senior management level, including administration of the allocation of charitable funds.
- A solid understanding, and knowledge of, Charity law and governance.
- Experience in effectively leading a team, establishing and leading community related programmes, working with local authorities, schools and charities.
- Professional and diplomatic with excellent interpersonal, networking and influencing skills.
- Experience of, or comfortable with, public speaking including media and press.
- Experienced at building and maintaining effective working relationships and working collaboratively with a diverse range of stakeholders, including working with non-executive or charitable boards.
- Strong general management skills, including team leadership, experience in financial management and charity board reporting.
- Excellent planning and organisational skills, including the ability to meet deadlines, work flexibly and deliver under pressure.
- Highly numerate, with an excellent knowledge of budgeting/financial reporting and the ability to analyse complex information and figures.
- Integrity and empathy with an ability to relate to people from all social sectors.
- Imagination, drive and determination to ensure successful conclusion of tasks, experienced at leading cross-functional work streams and projects.
- Excellent IT and communication skills both written and verbal, including the ability to write succinct and accurate reports and make high level presentations to the wider business and key stakeholders.
- You’ll have experience of working in a corporate foundation or charitable activities linked to a parent company, with an enthusiasm for the Foundation’s work.
Further Information
For comprehensive information about The Wimbledon Foundation, the role responsibilities and the person they are looking for, please download the Candidate Information Document.
How to Apply
If you are interested in this excellent opportunity, please provide the following:
- An up to date CV with the details of two referees (they will not be contacted without your permission)
- A supporting statement that addresses the criteria in the person specification and outlines your motivations for applying
Closing date: Tuesday 2nd April 2024
Preliminary Interviews with Russam: Tuesday 9th & Wednesday 10th April 2024
Interviews with The Wimbledon Foundation: Selected times over 25th April 2024 / 1st & 2nd May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Part-time (12.5 hours per week, depending on agreement)
Abuse destroys lives. Join us in rebuilding them.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely knit all-female team, and you can help thousands more on the road to recovery.
We are recruiting a number of assessors to offer initial assessments for clients on the Woman’s Trust assessment waiting list. Assessors will provide 8 initial assessments per week, these are 1:30 hours either face-to-face, via Teams or by telephone. All WT services are client-led and based on a person-centred/humanistic model of working and commitment to this way of working is essential for this post.
In return, you can expect exceptional career satisfaction, plus an excellent package of benefits, including hybrid and flexible working, 25 days’ holiday rising to 30 days after five years (pro rata), a 3% pension contribution, a comprehensive employee assistance programme, and a cycle-to-work scheme.
To find out more about this exciting opportunity, please download our information pack.
To apply, please send us your CV and a cover letter (of no more than 3 pages) via the Apply button.
We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early.
The Equality Act 2010 pursuant to Schedule 9, Part 1 applies.
An enhanced DBS check will be requested prior to taking up the position. Any concerns or questions regarding past criminal convictions can be discussed confidentially with the Clinical Director.
To apply, please send us your CV and a cover letter (of no more than 3 pages).
We're looking for three kind, compassionate and resilient Support Workers to join our Mental Health service in Newham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Successful candidates will be given the opportunity to join a busy, dynamic and engaging team working in Newham. Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
The service includes four sites and form a mini pathway of higher, medium and move on support accommodation.
The shift pattern for this role consists of three shift timings at: 9.00 - 17.00, 12.00 - 20.00 and 14.00 - 22.00. This includes weekends and bank holidays.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can-do attitude
- Has the ability to cope positively with challenging and diverse behaviours.
What you'll bring:
Essential:
- Adept use of Microsoft programmes and an ability and willing to learn how to use new recording and reporting softwares.
Desirable:
- Experience working in Mental Health
- Experience working in supported accommodation.
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Trumpington Affordable Food Club Coordinator will be responsible for coordinating the food hub and its team of volunteers, including presence at the food hub on Friday mornings, and transforming it into a Fairbite Affordable Food Club (Social Supermarket).
Organisation of the Food Hub:
- Prepare inductions for new volunteers
- Coordinating weekly volunteer collections of supplies from supermarkets.
- Attend coordination meetings for the Cambridge-wide Fairbite network.
Friday sessions at Trumpington Pavilion:
- Prepare a weekly rota of volunteers.
- Work with Pavilion staff and volunteers to open and close the venue for Friday sessions.
- Organise with volunteers the setting up of the hall and kitchen, operation of the sessions, and clearing away at the end of the sessions, including basic cleaning, so that the Pavilion is ready for subsequent users.
- Work with Pavilion staff to ensure that food safety procedures are implemented.
Maintain records and spreadsheets:
- Maintain records of volunteers.
- Upload and process member applications.
- Ensure member visits are logged on the specified database.
Finance and stock
- Responsibility for stock taking, ordering stock and stock rotation.
- Administer payment for directly-purchased stock and other expenditure.
- Administer the collection and banking of member fees.
- Continue to develop links between the Food Hub / Fairbite Club and the local sources of food surplus, including supermarkets and local growers.
Extra support provision:
- Assist users of the Food Hub / Fairbite Club in accessing extra support through signposting and in time running Cost of Living events alongside sessions.
Transition to Affordable Food Club:
- Assist in the transition from Food Hub to an Fairbite Affordable Food Club model, which combines the dignity of choice with an empowered community approach, alongside extended community services
Support fundraising initiatives
- including through speaking engagements, making grant applications, events etc.
Other activities may be requested from time to time
- by the Pathfinder Development Manager or CEO, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
- Established experience with administration.
- Well developed sense of responsibility.
- Able to work on own initiative and as part of a team.
- Adaptable and self-motivated.
- Well organised and able to prioritise tasks.
- Aware of Health and Safety issues.
- Able to do manual handling, including moving chairs and tables.
- Confident in the use of IT and MS Word software.
Behaviours and competencies:
- Good community spirit and concern for users of the Food Hub/Fairbite Club
- Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
- Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision & Values:
Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Interviews will be ongoing as soon as applications come in.
We reserve the right to appoint to this post before the closing date of this advertisement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
FearFree delivers services across the Southwest for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.
The aim of the Interpersonal Trauma Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.
Following a successful trial in several surgeries, this service is now being rolled out across Devon, Plymouth, and Torbay. So, this is a very exciting opportunity to take ownership and be part of an innovative new service, delivering real improvements to the local community.
You will work across a specified number of GP practices, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.
You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.
Key responsibilities:
- To provide specialist, individual and needs-led domestic violence/ abuse (DVA) and sexual violence (SV) advocacy and support to patients who are or have experienced DVA/SV, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate.
- To provide signposting and onward referrals to patients who are affected by DVA/SV.
- Build and maintain effective relationships with general practice teams.
- To provide ongoing specialist advice and support around DVA and SV to practice teams.
- To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.
- To provide feedback on case outcomes to referring clinicians.
- To collect and collate performance and monitoring data for reporting purposes.
- Provide in-house training & refresher training for general practice teams on understanding, recognising, and responding to domestic violence and abuse (DVA) and sexual violence (SV).
Advocacy and support work
- Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
- Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.
- Develop good working relationships and liaise with outside agencies where needed.
- Keep accurate records of all referrals received and of work done with or on behalf of service users.
Practice-based work
- Arrange dates for refresher training sessions with practices.
- Deliver DVA and SV training to clinicians and non-clinical staff in participating general practices.
- Promote awareness of the experiences and needs of people affected by DVA and SV, particularly in relation to their health.
- Develop a good relationship with all general practice staff and work effectively as part of the practice team.
General
- Attend and participate in required meetings.
- Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 28th March 2024, but early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.