Team Administrator Jobs in Wales
Job Title: Wellbeing Coordinator
Hours: 35 per week
Salary: £35,392 per annum
Location: Home working, with travel across the UK
Reports to: Clinical and Recruitment Director
About the Organisation:
The organisation is a fun, forward-thinking, and creative UK charity that has been transforming the lives of seriously ill children and their families for more than twenty years. The free-of-charge programs are designed to address the loneliness, isolation, and sense of being different that affect the quality of life for children living with serious illnesses.
PURPOSE OF THE ROLE:
The Wellbeing Coordinator will play a pivotal role in ensuring the well-being of children and young people attending our camps. They will assess the social, emotional, and developmental needs of children and young people attending camp to determine the support needed during the camp experience. They will work alongside volunteers and colleagues to implement support strategies at camp that meet these needs.
They must assess, respond to, and escalate safeguarding concerns. The successful candidate will be a registered Children's Nurse with experience in CAMHS (Child and Adolescent Mental Health Services) or a special interest in children's mental health. They will work closely with camp staff, healthcare professionals, and volunteers to create a nurturing environment that supports the diverse needs and will contribute, when appropriate to nursing / clinical knowledge to ensure a safe and effective service.
MAIN DUTIES & RESPONSIBILITIES:
Over The Wall seeks an individual passionate about the well-being needs of children and young people who use our service. You will also be a qualified nurse and occasionally use your clinical knowledge and skills to support the OTW Nursing Team when necessary.
Knowledge and expertise:
- Apply the basic principles of child and adolescent development and theoretical knowledge to work with children, young people, and their families.
- Sensitively relate to children and families of diverse backgrounds.
- Establish effective relationships and interactions, using age and developmentally appropriate approaches, to identify children and young people’s interests, strengths and vulnerabilities.
- Collaborate with the multidisciplinary team to identify health and wellbeing issues for specific groups of children/young people and for individuals.
- Work with families, professionals and children and young people to identify and plan for their psychosocial and safeguarding needs at camp.
- Work with the multidisciplinary team to develop and implement integrated individualised care plans, encompassing interventions and/or strategies to support children/young people’s and families camp experience.
- Collaborate with the multidisciplinary team to establish a camp environment in which children/young people feel safe, welcomed, respected and encouraged.
- Attend camp as a member of the Support Team, with a specific focus on behaviour, social and emotional needs (including mental health), and safeguarding.
- Supervise, mentor and support volunteers and staff in managing campers’ psychosocial wellbeing and behaviour at camp.
- Work collaboratively with the Nursing Team and the Clinical Team to ensure integrated holistic care.
- Ensure systems to monitor camper psychosocial wellbeing at camp are followed.
- Liaise with parents/carers and professionals as appropriate to support campers’ experience at camp.
- Deliver training and supervision around psychosocial issues, behaviour and safeguarding.
- Attend the relevant multidisciplinary meetings to contribute to coordinated assessment and support, raise any concerns and seek advice.
- Monitor and review the impact of interventions.
- Maintains and updates own clinical expertise.
- Takes every reasonable opportunity for maintaining, developing and acquiring competencies and skills for self-development.
- Provides support and guidance to Camper Recruitment Team and other staff around wellbeing and determining camper suitability.
- Leads the discussions with families and campers' wellbeing/psychosocial teams to clarify any issues/concerns and assess the suitability of the campers for camp.
- Ensures the provision of care is in accordance with OTW polices & procedures.
- Ensures high standards of care planning and documentation.
- Works autonomously to provide specialist knowledge to inform sound decision making.
- Contributes to the allocation of campers, taking into consideration individual camper needs and dependencies.
Camper Engagement:
- Develop informative, engaging, and relevant pre-camp communications for campers and their families.
- Collaborate with colleagues to provide creative age and developmentally appropriate methods for engaging children, young people and their families in the development and evaluation of services.
- Advocate for the needs of children and young people.
Record Keeping and Administration:
- Maintain accurate, factual, and contemporaneous records of camper/family contacts and interactions.
- Ensure personal information or observations about individual children/young people are appropriately shared with colleagues to support integrated multidisciplinary care.
- Record and report all concerns relating to needs assessment or safeguarding children to the appropriate member of staff.
- Keep objective and contemporaneous records of contacts, interventions and outcomes for campers and be able to utilise this information to inform future assessments and practice.
- Represents the organisation within internal and external networks.
- Promotes the corporate image of OTW to all individuals, groups, and organisations.
- Demonstrates professional attitude in dealing with campers/families, visitors/relatives, and colleagues, maintaining good relationships.
Networking:
- Develop strong and collaborative professional links within health and social care.
- Develop strong relationships within SeriousFun Children’s Network.
- Work alongside the Clinical and Recruitment Director, Nursing Coordinator and the Camp Director, as well as the wider staff team and clinical volunteers to ensure that care, treatment and service needs are met.
Personal and Professional Development:
- At all times maintain appropriate personal and professional boundaries.
- Maintain appropriate professional contact with campers and families, whether face-to-face or via online systems, telephone, or text.
- Ensure the responsibilities for camper confidentiality are maintained in all contacts with young people, families and any other individuals or organisations.
- Maintain own personal and professional development, acting on opportunities for learning.
- Be responsible and proactive in maintaining personal physical safety and emotional wellbeing, utilising supervision and support systems on offer.
- Ensures compliance with law, policy and stakeholder standards (eg SFCN).
- Meets deadlines set by the Clinical and Recruitment Director and Senior Management Team.
Information management:
- Provides reports as necessary.
- Collates as required quantitative and qualitative information.
- Analyses, interprets and presents data to highlight issues and risks, and support decision making.
- Maintains data quality standards when using IT systems.
Resource management:
- Ensures the efficient and effective use of stock, provisions and equipment within delegated budgets.
- Ensures adequate supply of clinical equipment at camp, supporting the warehouse and logistics operative.
Physical, mental & emotional effort:
- Travels within the UK and spends significant time away from home at camp and head office.
- Manages unpredictable work pattern and load.
- Demonstrates a flexible approach in working practices in order to meet the changes in service needs and emerging demands.
PERSON SPECIFICATION:
- Registered Children’s Nurse with current NMC (or equivalent) registration.
- Degree.
- Evidence of recent CPD.
- Minimum of 2 years’ experience of working with children and/or young people.
- Minimum of 3 years post-nursing qualification.
- Experience in responding to and de-escalating challenging behaviour.
- Experience in undertaking risk assessment.
- Understanding of the developmental, social, emotional and practical impact of serious illness on children/young people and their families.
- Experience in assessing and/ or supporting mental health.
- Understanding of current child protection/safeguarding law and effect disclosure management.
- Able to travel to range of locations.
- Full driving licence.
- Able to attend residential camps.
- Self-motivated.
- Clear about personal accountability.
- Emotionally resilient, clear personal and professional boundaries and awareness of risks in this role.
Diversity, Equality and Inclusion Statement
We actively encourage applications from the broad spectrum of diversity reflected in the charity’s beneficiaries, both in terms of visible and non-visible characteristics. They aim to ensure that any difference is valued regardless of where you are in the community.
Safeguarding Statement
The charity is committed to Safer Recruitment and REQUIRE at least two professional and independent reference checks, with one of the reference checks being the last or current employer.
The client requests no contact from agencies or media sales.
Administrator
We’re looking for an experienced Administrator to provide administrative support to our Locality, reporting to the Service Delivery Administration Manager, with support from the Service Delivery Coach.
Position: S11125 Service Delivery Administrator
Location: Home-based Cornwall (applicants are required to live in the Southwest) occasional travel maybe required as part of this role (may include team meetings or other work -related meetings)
Hours: Part-time, 12 hours per week (flexible working available)
Salary: Circa £6,801 per annum (FTE circa £19,838)
Contract: This is a fixed term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Key responsibilities will include:
· Provide comprehensive administrative support within the Locality.
· Inputting referrals onto internal systems.
· Use of national databases.
· Maintain and enhance local relationships with referrers and other stakeholders.
· Implement operational policies and quality standards.
About You
You will have:
· A proven track record of proactively supporting a team and demonstrable experience in administration.
· Excellent working knowledge of Word, Excel, Outlook and PowerPoint
· The skills to communicate effectively in writing and orally.
· Experience of communicating with a range of stakeholders including healthcare professionals
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Admin, Administrator, Administration, Service Administrator, Service Delivery Administrator, Support Administrator, Support Admin, Service Admin, Business Support Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Homebased – Yorkshire & North-East
Hours: 14 hours per week (Thursday & Friday)
Contract - Permanent - Part-Time
Salary: £10,395.60 per annum + £300 per annum homeworking allowance
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care-experienced young people and adults. New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
We pride ourselves on our flexible working opportunities, an extensive wellbeing programme, and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.
We are looking for a dynamic, enthusiastic and highly motivated individual with experience in administration within the social care field to work with us as a Family Finding Worker. This role is home-based, and it will cover placements for our Yorkshire & North-East areas.
The Family Finding Worker is responsible for receiving placement requests for children who need to be looked after and matching them to our foster carer in cooperation with the Duty Social Worker. The role requires exceptional communication skills and discretion, sensitivity and the capability to deal with conflicting priorities at times.
In this role, you will be responsible for…
- Processing referrals received from the Local Authority requesting a place for a child
- Building and maintaining positive relationships with Local Authority Placement Teams
- Liaising with appropriate parties regarding discussion of potential matches
- Reviewing sensitive and confidential documents
- Establishing professional relationships with colleagues, carers, and the children they look after to ensure the best outcomes for the children and young people in our care
You will be suited to this role if you have…
- Experience in a social care & health setting
- Experience of working with children/young people
- Knowledge of current safeguarding procedures.
- Excellent communication skills
- The ability to build a rapport and a positive working relationship with external partners.
Please see the Job Information Pack and Job Description for further information.
TACT Yorkshire and North East team are also currently recruiting for a part-time (21 hours per week) Children and Young People's Wellbeing Practitioner role, which is advertised separately. We would welcome applications from candidates who feel able to meet the requirements of both posts and would be interested in full-time employment (35 hours per week) with a combined role comprising both posts. Any applicants interested in combining both roles will need to be based within the North East region, in order to meet the travel requirements of the Wellbeing Practitioner role.
A standard DBS clearance is required for this role, which TACT will undertake on your behalf.
- Closing Date: Friday, 26 April 2024
- Interview Date: Thursday, 9th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Partner Quality Manager
Location You will be remote working with occasional travel to meetings and events. UK based roles.
Hours - Full Time (hours are flexible to suit the needs of the charity plus meet a work life balance) – Permanent.
Salary £28k - £30k
Are you a great communicator with experience of managing relationships? Are you happy to work in a busy reactive role managing the expectations of our partners? Are you flexible, empathetic and able to deliver great service?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As the Regional Partner Quality Manager, your role is to ensure that the delivery of the partner expectations is met. This will be achieved through strong relationship management and working closely with stakeholders across the organisation. You will be a team player with excellent communication and organisational skills who is looking to work within a growing charity.
Some of the key responsibilities in the role are:
· To manage relationships with Fuel Bank Foundation partners in your region.
· Working with a team of stakeholders across the organisation to ensure the partner experience is delivered to the highest standard.
· You will be the point of escalation for partners, offering full support as and when required.
· To support all partners with training, including in person and online training.
· To monitor the partners, use and produce reports.
· To address all issues before escalation.
· Identifying opportunities to expand our partner network.
· Engage with partners through all lines of communication and also to attend events.
· Performing the administrative tasks required to manage partnerships.
· Be proactive in putting forward continuous improvement ideas.
We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.
An understanding of the energy or this charity sector would be desirable but is not essential.
Plus, experience of working with volunteers would be a strong advantage.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (pro rata) plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Hertfordshire. No personal care or experience is required, just the right values.
£11.95 per hour, Zero Hour Contract.
Want to feel like you're making a difference? You'll feel at home here.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
This role is only suitable for drivers.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Empower customers to ensure they receive the service and benefits they are entitled to
- Engage in learning and development activity to increase knowledge and skills
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Volunteering Manager
Remote working
£32,000 - £35,000 pa plus excellent benefits
35 hours per week
Are you passionate about involving volunteers and making sure the volunteer experience is the best possible experience? Do you thrive in an organisational culture where agile ways of working, collaboration and a digital environment are the norm?
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf or have hearing loss or tinnitus. We have an ambitious plan to grow our network of local services and volunteering teams, so this is an exciting time to get involved and help us take our plans forward.
We have achieved the Investing in Volunteers standard, and our goal is to continually improve and further develop our volunteer experience. As well as overseeing our day-to-day administration of volunteer recruitment our Volunteering Manager will be responsible for developing and implementing key volunteering strategies including our recognition and engagement strategies.
For this role you will need to be an experienced volunteering manager who has a proven track record in delivering volunteer management specialism in an organisation with great examples of how your work has improved the volunteer experience.
You will have:
- Demonstrable experience and expertise in volunteering best practice and governance.
- Experience of working with volunteers and a passion for volunteering.
- Demonstrable ability to think and plan strategically.
- Proven ability to communicate clearly and concisely including the ability to produce written resources and guidance.
- A flexible, proactive approach to working and an ability to direct your own work.
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 7 April 2024
Interviews: 18 April 2024