Social Welfare Jobs
Hours: Full-time 37.5 hours per week with flexible/hybrid working (after initial probationary period)
Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. You will be leading services helping some of our most vulnerable clients with complex and life changing issues. In our 85 year history, we are the busiest we have ever been and people need our help.
Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. We employ over 50 people and have around 80 volunteers who help us to deliver generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.
About the role
You will oversee all phases of our funded services and programmes, working at senior management level. This role will be a driver of change, leading on all our funded services and the development of CAHF Innovation Hub which aims to test and pilot ideas on a small scale. We want to continue to evolve our services with the aim of increasing the reach and the impact of our work. The ideal candidate will have experience of delivering project(s) in the Advice Sector or demonstrable transferable skills, including:
- Collaborating positively with a diverse range of internal and external stakeholders to maintain cohesive project delivery.
- Working with the Chief Officer to assess and review opportunities for securing new programmes of activities to strengthen our response to the community advice needs.
- Working with CAHF’s Advice Service Managers to ensure robust line management for project staff.
- Monitoring and reporting on project performance to KPIs to required quality standards.
- Manage conflicting priorities to ensure that objectives are achieved and deadlines are met.
What we can offer you:
We value our people and can offer a supportive culture within a high performing and award winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:
- Pension scheme
- Healthy work/life balance with flexible/hybrid working
- Generous holiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
- Access to mental health support helpline
- Learning, development and personal growth opportunities
Closing Date: Thursday 25th April 2024 by 08.00am
Test: 1st May 2024
Interview: 2nd and 3rd May 2024
We reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications
Funded By: City Bridge Foundation
Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.
The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.
To be successful you will need:
· At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
·An in-depth knowledge of welfare benefits including those related to disability and sickness.
·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Wednesday 17th April 2024
Interviews: Monday 22nd April 2024
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
SurvivorsUK is looking for a new Head of Fundraising to join our Management team. Directly reporting to the CEO, you will help us to develop our income generation strategy and help to deliver the next stage of our development.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to an Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Access to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each of the requirements in the person specification and outlines your motivations for applying. You might find it helpful to use the personal spec requirements as sub-headings in your covering letter.
Closing date: Monday 22nd April 2024 at midday
Interviews: Week beginning the 6th of May. The interview will be held remotely via Teams
We encourage applications from people who share some of the identities of our service users (men and non-binary people), and from people from communities experiencing structural oppression (including Black and Asian, trans and disabled people). SurvivorsUK is committed to continually reviewing and developing our practice as an equal opportunities employer.
Please let us know if you would like any assistance or adjustments during the interview process. We are here to support you in any way we can.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.
With You have an exciting opportunity in our Stoke Community Drug and Alcohol service for a Safeguarding Manager, to contribute to the development of a fully integrated safeguarding culture. We’re looking for an experienced Qualified Social Worker, with exceptional leadership skills and expertise within safeguarding - if this sounds like you, we’d love to hear more.
Please note that this role may close early should sufficient applications be received, so early application is advised.
Reporting into the Head of Safeguarding, the postholder will be responsible for ensuring robust compliance within the service, including with external regulatory bodies and will work closely with colleagues in the Operations Leadership Team, sharing effective practice as required. You will be responsible for raising the standards of safeguarding practice we provide to our service users to ensure that they are safe, effective, and responsive to client needs and will work alongside colleagues to improve outcomes. You will be accountable for ensuring that safeguarding is always a priority and will be the subject matter expert within the service, providing them with support to deliver high-quality services.
This is a truly hands on role, making a tangible difference to our services and those who access them.
REQUIRED SKILLS
You will be a compassionate and motivated Social Worker, with the ability to connect quickly with the people we support, treating them respectfully and with dignity and ensuring that they are at the heart of our organisation. We’re looking for demonstrable experience of leadership within safeguarding services, ideally within the substance misuse arena and within complex organisations. As a visible and inspirational leader, you will drive a culture of cohesion within your team. Fundamentally, we are looking for someone who is passionate about what we do, bringing a dynamic and proactive approach. We have exciting plans for the future - there’s never been a better time to join us!
To carry out this role successfully you will:
- be a Fully Qualified Social Worker (BASW, DipSW, CQSW, CSS), and registered with Social Work England
- be able to demonstrate your experience of working across complex health, social care or criminal justice landscapes, and have experience working in partnership with a range of statutory and non-statutory agencies
- be able to demonstrate experience of providing leadership in safeguarding services
- have experience of managing and leading drug and alcohol, mental health or similar services
- be able to demonstrate a proven track record of provision of supervision to registered Social Workers
- The ability to build effective relationships with a range of internal and external stakeholders
A full job description and person specification is available on request.
Please note that you must have current Social Worker England registration to be considered for this position.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
BENEFITS
- Competitive salary
- 28 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.
Prospectus is delighted to be working with an occupational charity that supports individuals who are a part of their community in their search for a Service Development Manager. They have the vision to help everybody who is a part of their community with physical, mental, legal and career challenges. The charity champions individuals well-being and work with people to provide support or advice to enable them to manage whatever is in front of them, knowing they are not alone.
This role is offered on a permanent, full-time role (35 hours a week), offered on a hybrid basis where you will work 40% from their Rugby office.
As the Service Development Manager, you will play a key role supporting strategic growth of support services. You will also support the development of new services and business development opportunities in line with the charity’s strategic priorities.
You will have experience working within and knowledge of the third sector and understanding of the charity objectives. You will have an understanding of quality assurance practises to embed continuous improvement in service delivery and knowledge of contemporary digital and personalised support service frameworks and models. You will have experience working with internal and external stakeholders, to develop and maintain partner service relations and networks. You will have strong strategic and operational skills along with excellent communication skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Prospectus is delighted to be working with an occupational charity that supports individuals who are a part of their community in their search for a Support Team Manager. They have the vision to help everybody who is a part of their community with physical, mental, legal and career challenges. The charity champions individuals well-being and works with people to provide support or advice to enable them to manage whatever is in front of them, knowing they are not alone.
This role is offered on a permanent, full-time basis (35 hours a week), with hybrid working arrangements which includes 40% of working hours at their Rugby office.
As the Support Team Manager, you will play a key role in managing the delivery of the charity’s high quality, person focused direct support services. These support services focus on the needs of the communities the charity focuses its work within, against organisational and regulatory standards.
You will have experience working within the third sector, to ensure partner services are aligned to the charity’s objectives.You will have experience of delivering safe and effective person-centred support. You will have demonstratable experience working within safeguarding and case management informed practises. You will have an understanding of quality assurance practises, ensuring continuous development of the service delivery. You will also have knowledge of contemporary digital and personalised support service frameworks and models. You will have experience delivering a digital and personalised support provision. You will have proven supervisory and management experience.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Prospectus is delighted to be working with The Social Change Agency to recruit their new Business Development Manager.
As a Disability Confident employer, they commit to interviewing all candidates with a disability who meet the minimum requirements for the role, please see below for more details.
The Social Change Agency is a B-Corp and an award-winning organisation recognised as one of the top social enterprises in the UK. The collaborative expert team supports people to solve the most pressing issues of our time. This is an exciting opportunity to make a big impact in this small friendly team and on the organisation itself.
As the Business Development Manager, you will report directly to the CEO and will be responsible for developing a business development strategy and maintaining the business development pipeline, as well as producing high quality proposal, tender and pitch documents to grow the profitability of the business and diversify the client base. You will work with the senior leadership team and the Marketing Manager to identify new leads and effectively manage a number of inbound projects and enquiries for the Agency.
To be successful, you will be aligned with the organisation's values of; Curiosity, Courageous, Creative, Collaborative and you will have a passion for social change. You will need previous experience of proposal writing and you will have good analytic skills and strategic awareness and be able to analyse business development related insights and data to make recommendations.
This organisation offers hybrid working between an office in London (two days per week) and home. This position is ideally full time, however if you are looking for a job share or a different work pattern, please get in touch to discuss further.
To apply
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full Job Description and Application Questions and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
Daughters of Charity Services operates as a family of charities across Britain, providing a diverse range of services to various communities in need of support. We are seeking a Group Communications Manager who will support the mission of Daughters of Charity Services through leading our work on communications, advocacy and campaigns as we seek to secure social justice for those in greatest need.
Reporting to the CEO, and working closely with the leadership of our member charities, the Group Communications Manager will lead on communications and campaigns strategies for our national initiatives, and in finding effective ways of supporting both ourselves and our member charities to engage key stakeholders. The Group Communications Manager will seek to shape public awareness of the issues and challenges faced by those we seek to support, ensuring that their voices are heard by those who shape policy. The successful candidate will build awareness of our work and the issues we seek to raise through the creation of engaging impact reports, regular newsletters, the development of campaign materials, and through fostering effective collaboration with a range of organisations sharing our mission.
Prior experience of developing extensive, tailored communications strategies and campaigns is essential. We expect the successful candidate to be an outstanding communicator, and to possess significant experience of building successful, high-impact multi-stakeholder partnerships. Strong skills in managing social media and online content is also required.
We offer: 30 days annual leave (including bank holidays) pa pro rata; pension scheme; Life Assurance; hybrid working and flexible working requests are welcome.
Daughters of Charity Services is dedicated to upholding the Vincentian Charism, and the Christian heritage upon which it is founded. We are proud to employ people of all faiths and none, but it is essential that the post-holder is committed to learning about, acting in accordance with, and further promoting the Vincentian values which underpin all aspects of our work.
To apply for this exciting role, please download an application pack from our website: Daughters of Charity Services (click on the news tab) and return your completed application form to the email address provided by the closing date of: Monday 15 April 2024
Interviews: Wednesday 24 April 2024
Appointment subject to satisfactory references & proof of right to work in the UK.
The Middlesbrough Programme on Gendered Poverty is an exciting collaborative programme bringing together Buttle UK, the Smallwood Trust and Turn2us to test whether a co-produced & collaborative approach to grant-making can transform the lives of women and their children.
The programme aims to:
- Shift power to people worst impacted by gendered poverty and work to end gendered poverty
- Develop the programme using co-production techniques so that the voices and experiences of the women and their children, who face issues created by gendered poverty, inform and shape the programme
- Deliver the programme with and to communities of the most marginalised women and their children
- Apply an evidence-based approach to our work and programme design
- Use grants as a primary response and tool, effectively and efficiently
- Learn as we go and work to understand how intersections of inequality impact on our grant making
- Identify opportunities to influence other grant makers and policies to support wider system change.
We are seeking an energetic, organised and passionate Programme Manager who will work with us to take this programme to the next level. We want this project to be led and informed by the women affected by gendered poverty because we know it will help us have a greater impact and shift power.
The Programme Manager sits with Turn2us’ Local Programmes Team alongside two other programmes working with communities to achieve financial security for all.
We offer flexible working patterns, both in terms of hours and remote working, however regular in person work in Middlesbrough and London will be required.
Please note that all job offers are subject to 2 – 3 satisfactory references and an advanced disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 17th April 2024
Interview date: w/c 22nd April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RABI is the charity at the heart of farming, providing expert mental health and wellbeing support, as well as financial, emotional and practical help to farming people in England, Wales and Northern Ireland.
Our team is based across England and Wales and work closely with their extensive regional networks of specialist partners, local authorities and support organisations. The charity’s grants empower farming people to become financially resilient, and their expert mental health support builds emotional resilience to help farming people feel better equipped to tackle the many uncertainties and challenges that our farming communities face today.
Summary of the role and key purpose
RABI is seeking a talented and experienced Digital Communications Manager to play a key role in evolving our digital communication strategy and online presence. Reporting to the Head of Communications, the role involves overseeing all aspects of digital communications, managing social media platforms and coordinating the development of engaging content across multiple channels. The Digital Communications Manager will play a vital role in strategizing, executing, and evaluating digital initiatives to effectively convey RABI’s mission and impact, The new role will also project manage the development of a new RABI website.
This is a fantastic opportunity to help transform how RABI delivers its digital communications whilst working as part of a vibrant and supportive Communications team.
Key Responsibilities:
Digital Strategy Development
- Develop and implement a comprehensive digital communications strategy aligned with RABI’s organisational aims.
- Identify new digital trends and technologies to enhance RABI’s digital presence.
Social Media Management
- Manage and grow RABI’s national social media accounts (Twitter, Facebook, Instagram, LinkedIn) to increase quality engagement and followers.
- Develop and own RABI’s social media content calendar, working with internal departments and external partners to ensure monthly content is written and mapped in advance.
- Audit and redesign RABI’s regional and local RABI social media accounts, developing toolkits and guidance for RABI’s Volunteering team.
- Create compelling and shareable content, including graphics, videos, and articles to effectively communicate RABI’s initiatives and success stories.
- Collaborate with RABI partners to create eye-catching social media content for media announcements.
Internal Communications
- Support and help to develop RABI’s internal communications platform.
Website Management and Development
- Project manage the development of a new website for RABI, working closely with the IS team and external web developers to create a multi-purpose site integrated with RABI’s new CRM.
- Oversee the transition to the new website, ensuring a seamless user experience and alignment with RABI’s brand identity.
- Ensure the website is optimised for search engines, accessibility and user engagement.
Content Creation
- Produce and/or share high-quality and engaging digital content, including blog posts, website articles, videos, and infographics, to promote RABI’s programs and events.
- Coordinate with internal teams and external partners to gather content and stories from the farming community.
Data Analysis and Reporting
- Analyse digital communication metrics and use insights to refine strategies, enhance engagement and measure the impact of online initiatives.
- Prepare monthly social media reports for the Head of Communications to share as part of a monthly communications update to staff, highlighting successes and key performance indicators.
Stakeholder Engagement
- Collaborate with internal departments and external agencies to create online campaigns and appeals, driving engagement, support and fundraising opportunities.
- Build and maintain relationships with influencers, ambassadors, partners and supporters to expand RABI’s reach and impact.
Crisis Management
- Monitor social media channels and respond promptly to comments, messages, and inquiries, including managing any negative feedback or crises effectively and professionally.
Key Relationships:
Internal: Communications Team and other relevant departments including Partnerships, Fundraising, Volunteering and Service Delivery.
External: External service providers, partners, and stakeholders in the agricultural sector.
Person Specification:
Essential:
- Bachelor’s degree in Communications, Marketing, Digital Media or a related field.
- Proven experience (minimum 5 years) in digital communications, social media management, content creation, strategy creation and website development.
- Demonstrated experience in project managing website development projects, ensuring successful implementation and seamless user experience.
- Strong understanding of digital marketing principles, including SEO, analytics tools, and emerging trends in the digital space.
- Exceptional writing and editing skills with the ability to produce engaging content tailored for various online platforms and diverse audiences.
- Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.
- Expertise in SEO strategies and implementation to enhance visibility and ranking of RABI’s content.
- Proven ability to collaborate effectively with internal teams and external partners.
- Flexible and adaptable work approach, able to adjust to changing priorities and work independently in a hybrid and remote work environment.
- Prior experience in effectively managing online crises and responding to negative feedback on social media.
Desirable:
- Knowledge and experience of Microsoft Dynamics 365 - Customer Insights.
- Previous experience of using Meltwater.
- Previous experience in a charitable or non-profit organisation.
- Knowledge of the agricultural sector and farming communities.
- Experience in training and capacity-building initiatives.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Dual Registered Manager - Residential & Supported Living Services
Ilford
37.5 hours per week
Salary: £43,500 per annum
Here at Norwood, we are looking for an enthusiast and driven individual to take up the role of Dual Registered Manager. This position involves managing 3 services in Ilford - 1 residential care home and 2 supported living services for adults with learning disabilities.
Key responsibilities of the Dual Registered Manager include:
- To manage the services in line with Norwood’s Vision, Mission and Values whilst ensuring compliance.
- Maintain a high-quality service working in partnership with colleagues and stakeholders to manage and support all services.
- To create and develop positive relationships with families and other professionals.
- Review budgets, staff rotas, complaints and relationship building with external regulatory bodies.
- Provide support, supervision, development and mentoring to all staff including appraisal and supervision.
- To contribute to the development of new policies and practices within the services and to maintain systems.
- Work within and maintain the quality management system for the organisation and to adhere to the CQC standards and regulations.
- Cover on-call duties on a rota basis.
- Ensure that each person’s package of support is sufficient to meet their needs and that the care and support provided is person-centred.
- Responsible for the recruitment, training, supervision and appraisal of a team of staff.
- Enable and empower the people we support to live an ordinary life as active citizens in the community, by maximising independence and promoting their choices and decisions as much as possible.
Experience and Skills required:
- Registration as Registered Person under the Health and Social Care Act (2008) is an essential requirement of this role.
- Achieved NVQ Level 5 Health & Social care.
- Previous experience working in a residential/supported living setting including supervisory responsibilities, supporting Adults with learning disabilities.
- Knowledge and understanding of current legislation including Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery.
- Strong leadership and team working skills, people management, delegation and budget setting and management.
- Willingness to undertake the Skills for Care Induction.
- Having a full clean UK driving license, with access to vehicle, is desirable.
Benefits at Norwood include:
- The opportunity to work for a leading UK Charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- A challenging and varied role
- A supportive team
- Unlimited access to staff referral scheme
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Salary: £33,930 – £37,700 per annum pro rata + 8.5% pension contribution after successful completion of probation period.
Hours: Full-time or Part-time, minimum 3 days per week
Contract type: Permanent
Location: Battersea Library and home-working
Are you an experienced advice manager, or an advice supervisor looking to progress in your career? Are you passionate about helping others and looking for a challenging and rewarding role?
We are looking for a motivated individual to join our team as a Service Manager. This crucial role involves overseeing some of our health-related projects that work with health partners to get advice to people in the community who are most in need. These projects include the following; our Patient Welfare Advice Service – taking referrals from local GPs and social prescribers, our Community Mental Health Transformation Project – linking those experiencing poor mental health with welfare advice, plus others as required.
What will I be doing?
Make an impact every day by…
- Leading health projects, working with health partners to improve access to our advice services.
- Managing CAWs relationship with funders and commissioners; ensuring that reports and returns are completed to time and contracts are complied with - with a view to sustaining and potentially expanding funding for our projects and services.
- Ensuring the delivery of high-quality advice and information as part of these projects and services within the aims, policies, procedures and principles of the Citizens Advice service.
- Leading staff and volunteers to effectively perform their duties and responsibilities and ensure that advice staff and volunteers are supported, supervised, recruited and trained to perform their roles.
- Working collaboratively with the Management team, contributing to regular meetings developing services across the organisation.
What skills are we looking for?
We are looking for an empathetic and knowledgeable candidate with some experience in supervising advice staff and volunteers and an understanding of how funded projects work.
Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
What will I gain?
You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.
Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.
We also offer these benefits:
- Access to training courses and professional development opportunities.
- Maternity, parental and caring leave paid above the statutory minimum.
- 8.5% pension contribution (after successful completion of your probation period).
- Access to an Employee Assistance Programme and clinical supervision.
- Cycle to Work scheme.
- Childcare voucher scheme.
- Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
- Option of flexible working arrangements where possible
For further information about the role and an application form, please visit our website via the apply button
Closing date: Monday 22nd April 9am
Interviews will be held: Thursday 25th April
Salary: Starting salary of £33,930 rising to £37,700 after 24 months + 8.5% pension contribution
(after satisfactory completion of your probation period).
Hours: Full time, option for part time and flexible working
Contract type: Permanent.
Location: Our offices in Battersea Library, with home working possible
Are you an experienced office or business manager, or do you have the skills and are looking for a new role? Are you passionate about helping others and looking for a challenging and rewarding role?
We are looking for a motivated individual to join our team as our Business Manager and Company Secretary. This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions.
What will I be doing?
The post-holder will lead on premises, facilities, finance and personnel and administration systems in order to support the effective delivery of CAW services to clients and management of the organisation.
Reporting to the CEO and responsible for the recruitment and management of administration volunteers, the post holder will take the lead on maintaining our office systems and processes.
What skills are we looking for?
1. Previous office administration experience, ideally including experience of:
- Providing administrative support.
- Administering finance systems
- HR administration
2. Methodical and well organised with the ability to work on own initiative, prioritise work, and meet deadlines.
3. Good numeracy skills for monitoring and analysis of statistics and budgets.
4. Good interpersonal, written and oral communication skills including ability to take accurate minutes.
5. Good computer skills including excel and other Office applications and Quickbooks
6. Flexible approach and willingness to work as part of a team.
7. Understanding of the aims, principles and values of the Citizens Advice Wandsworth service and its equality and diversity policies, and willingness to operate within them.
Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
What will I gain?
You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.
Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.
We also offer these benefits:
- Access to training courses and professional development opportunities.
- Maternity, parental and caring leave paid above the statutory minimum.
- 8.5% pension contribution (after successful completion of your probation period).
- Access to an Employee Assistance Programme and clinical supervision.
- Cycle to Work scheme.
- Childcare voucher scheme.
- Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
- Option of flexible working arrangements where possible
For further information about the role and an application form, please visit our website via the apply button
Closing date: Wednesday 24th April 9am
Interviews will be held: W/c 29th April
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role:
The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.
This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.
Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley. The successful candidate will be based on site in Birmingham and/or Wolverhampton with regular travel required to all branches when necessary.
Salary and benefits: £43 - £46k depending on experience and qualifications. Company pension, Employee Assistance Programme, health and wellness support. Training and opportunities for advancement
Hours: Full Time (5 days/35 hours per week)
Contract: Permanent
Main Tasks and Responsibilities
The key features of the role cover:
Strategy
· Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.
· The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.
Service Management
· Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.
· Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.
· Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.
· Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.
· Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.
· Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).
· Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.
Learning and Development
· Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).
· Coordinate existing and potential learning and development opportunities.
Culture and Staff-Wellbeing
· Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.
· Managing staff satisfaction surveys, including analysis of results and working with SMT to develop action plans in response to the results.
· Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.
Compliance
· Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.
· Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.
Other Responsibilities
· Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.
· Ensuring compliance with organisational policies and practices, and attendance at mandatory training.
· Any other duties as required by the organisation.
There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.