Corporate Account Manager Jobs
JOB ADVERT:
Senior Corporate Fundraising Officer
Location: London or Bristol based (hybrid remote)
Salary: £34,200
Length of contract: Permanent
Hours per week: 37
Closing date: 22nd April 2024
Interviews: 7th & 8th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federal corption of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Corporate Fundraising Officer role:
As Senior Corporate Fundraising Officer, the successful candidate will play an integral role in the implementation and maintenance of a rolling programme of prospect identification, research and the nurturing of relationships. Leading on maximising support through the corporate fundraising streams, the post holder will draft and submit applications among other approaches to prospective funders and donors. In addition to developing persuasive cases for support in line with organisational priorities, the post holder will ensure that the activities for which funds are sought are impactful, measurable and can be effectively reported on to funders. Understanding Women’s Aid work, business plans and strategic priorities will be essential, as well as an involvement in fundraising events with the purpose of relationship building, nure and networking.
Key duties and responsibilities of the Senior Corporate Fundraising Officer:
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Line managing one team member
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To be responsible for a portfolio of prospective and existing corporate supporters to solicit large donations, funding and ensure meaningful partnerships are created
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Work to match funders aims with Women’s Aid’s vision, purpose and mission – using creativity and innovation to package up relevant areas of Women’s Aid work and strategy to be appealing to funders
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Understanding the organisational needs and strategy in order to provide excellent account management to Corporate funders and Major Donors/High Givers.
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To employ a variety of personal engagement mechanisms to ensure that prospects and supporters become, and remain, fully engaged with our cause whilst ensuring the highest level of standards of data capture are maintained on the organisational CRM.
What we are looking for in our Senior Corporate Fundraising Officer:
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Proven experience of successful fundraising from Corporate supporters, major & mid level donors and Trusts.
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Experience of acquiring and managing corporate Charity of the Year partnerships.
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Demonstrable initiative and determination.
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Line management experience.
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Experience of writing reports on activities, summarising and analysing figures to make recommendations using Word, Excel and databases.
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Experience of managing events for high level donors.
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Experience of researching and developing targeted proposals for presentation to prospective corporate partners and major donors.
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Experience of developing a strategy to meet targets.
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Excellent attention to detail and accurate record keeping.
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A flexible approach to work, with the ability to manage competing deadlines and priorities.
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Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face to face and in writing, and confident making presentations to diverse audiences.
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Ability to monitor and evaluate patterns of support and match appropriate project proposals.
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Experience of working within agreed budget constraints, ensuring that expenditure is maintained within budgets, and that income is closely monitored.
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Experience of compiling budgets for funders.
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Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (corporate, trusts and foundations, and major donor).
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Experience of using a CRM database, preferably Raiser’s Edge.
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Willingness to work occasional unsocial hours as required.
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Understanding of the role of Women’s Aid, of domestic abuse and the issues relating including the impacts on women and children.
Benefits of joining us as our Senior Corporate Fundraising Officer include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB TITLE: Diversity and Inclusion in Grocery Senior Project Manager
REPORTING TO: Head of Diversity and Inclusion in Grocery
DEPARTMENT: Fundraising & Communications
The Charity
GroceryAid has been the charity for the grocery industry since 1857. It provides free and confidential welfare support to anyone working in the grocery industry, from the first day of their employment. More than 350 of the most well-known grocery retailers and Fast-Moving Consumer Goods (FMCG) brands support the charity, enabling us to help more than 44,000 people in the last twelve months alone. The charity raises funds through a highly respected yearly events calendar and the Diversity and Inclusion (D&I) in Grocery programme.
D&I in Grocery Programme
The programme is delivered and facilitated by GroceryAid, with the support of the Strategy Steering Group and three workstream steering groups, it is a programme truly created for the industry by the industry. With over 90 FMCG partners, it is the largest collaboration of FMCG brands, working towards the common goal to accelerate a truly diverse and inclusive grocery industry. In 2023 the programme provided over 12,562 learning hours across 64 D&I topics. The programme benefits its partners through:
- A 12-month cross-industry mentoring programme which provides equity and opportunity to historically underrepresented communities
- Shared learning resources within The Partner Hub including podcasts, monthly learning labs and cross industry ERG Forums
- D&I in Grocery Live! unites the industry once a year, at the largest D&I event in the grocery sector
- Tracks tangible progress annually through the new D&I in Grocery Maturity Model
- Connects partners on different topics to share and learn from each other to accelerate their journey
Main purpose of the role
As a senior member of the D&I in Grocery team, you will play an integral part in managing partners and supporting them through their D&I journey. Lead on the Mentoring workstream and manage D&I in Grocery’s first ever Maturity Model. The role suits someone with outstanding stakeholder management skills and excellent project management capabilities. The role requires the ability to manage several priorities simultaneously and be flexible in approach to changing responsibilities across workstreams due to the nature of the D&I landscape and fast spaced industry.
Main responsibilities of the role
- Ownership of partner accounts. Building top quality relationships to achieve maximum engagement and support partners with their D&I journey. Ensuring retention year on year
- Lead on the Mentoring workstream with the support of the Mentoring Steering Group
- Lead on the future development of the Maturity Model with the support of the Maturity Model Subgroup and Head of D&I
- Be an advocate of the programme, a supportive team member and champion GroceryAid values
Relationship Management
- Build relationships and manage high profile partner accounts, across three touchpoints a year to support them on their D&I journey. Discussing maturity model results, gaining insight, and ensuring partners are utilising all aspects of the programme and encouraging connections to accelerate change.
- Utilising relationships to create leads for hosting webinars, sharing content, and joining steering groups
- Support the Senior Relationship Manager to deliver three virtual Partner Session events a year
- Achieve revenue targets across retention and acquisition
Mentoring Programme
- Lead on the delivery of the Mentoring workstream and gain feedback for future improvements
- Manage the Mentoring Steering Group, working with them to deliver on the programme’s vision, deliver virtual onboarding events, in person mentee networking events and cohort graduations
- Successfully match over 220+ mentees and 220+ mentors and support candidates on their journey
- Capture the diversity of each year’s cohort and analyse the data for review and to set future key performance indicators (KPIs)
Maturity Model
- Lead on future developments of the model with the Maturity Model subgroup
- With the support of the project co-ordinator manage the model and run analytics as and when needed
- Lead on the yearly completion window cycle to ensure a high completion rate across the partnership, guidance to partners, report delivery and industry score generation
Project Management
- Responsible for end-to-end project and event delivery, on time, in scope, to budget and highlighting risks
- Ownership of project governance with steering / subgroups, through creating agendas, accurate minutes, proposals, and yearly roadmap. Succession planning for Chair and Deputy Chair rotations every two years
- Track and achieve KPI’s across the programme scorecard
- Responsible for ensuring all stakeholders internally and externally are brought on the journey
- Manage platforms and contracted suppliers to deliver to a high standard
- Drive innovation and identify new revenue streams to support the GroceryAid Welfare offer
- Work with marketing team on communication plans to build awareness and Relationship Management team to achieve KPI’s
- Update Customer Relationship Management (CRM) database with key contacts and information, providing regular reports and analysis
- Own administrative tasks
Additional duties
- Supportive team member across the programme, including support at D&I in Grocery Live! event
- When required, attending GroceryAid events, to build relationships and support the Fundraising Team
- Active member of the D&I community, gaining insight and sharing ideas to benefit the programme
Experience and skills
- Proven project management experience on varying workstreams feeding into overall strategy
- Experience of gaining trust and building strong relationships at Director level
- Ability to multi-task, solve problems and analyse data and information
- Excellent attention to detail and ability to maintain accuracy whilst working under pressure
- Proficient in using: Microsoft office 365, Zoom, and CRM platforms
- A passion/ personal interest in improving Diversity and Inclusion in the workplace and beyond
Behaviors
- Highly motivated self-starter with ambition to make things happen in a consistent and transparent way
- Proactive in approach with a curious mindset to identifying efficient ways of working
- Not afraid to challenge and be brave and bold in approach to drive positive change
- Can work autonomously, and be part of a successful dynamic team
- Additional Information:
- Location: Hybrid working currently Monday and Wednesday in the office with the option to work from home on other days. Office based in Sandhurst, Berkshire and can be used 5 days a week if you prefer.
- Salary: £45,000 depending on experience
- Contract: Permanent
- Hours: 34 per week. Core hours Monday to Friday, 10am to 3pm. Other hours for the week to be in agreement with your line manager.
- Benefits:
- Annual Leave of 25 days, plus national holidays and three days off given between Christmas to New Year
- Buying and selling of annual leave plus national holidays
- Company sick pay in addition to statutory sick pay
- Excellent pension scheme
- Life Assurance
- Option of private health and dental insurance
- Market leading Employee Assistance Programme
- Monthly Wellbeing Allowance
- Flu vaccinations paid for by GroceryAid
- Free GroceryAid office parking
GroceryAid is proud to deliver the D&I in Grocery Programme which is helping us on our own diversity and inclusion journey. We are an equal opportunity employer and welcome applicants from all walks of life.
To apply please email your CV and covering note for consideration.
Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.
Hours: Full-time. Applications for four-day contracts are welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Tuesday 22 April.
Shortlisting date: Wednesday 23 April.
Interviews: 29 and 30 April.
About the role
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.
The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.
We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.
This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.
They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The successful candidate will have:
- Substantial experience working in a busy finance or accounting department;
- Be a qualified accountant (ACCA, CIMA or equivalent) with 5+ years post qualification experience;
- The ability to deliver high quality accounting and other financial information to stringent deadlines in a demanding political environment and;
- excellent communication and interpersonal skills, with the ability to communicate easily with key stakeholders within and outside of Labour Party structures.
The client requests no contact from agencies or media sales.
Location: London based
Salary: £42,750 plus £3,483.94 ILW per year
Length of contract: Permanent
Hours per week: 37
Closing date: 15th April 2024
Interviews: 22nd April 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Business Development Manager role:
As Business Development Manager, the successful candidate will play an integral role in generating income for the charity – securing high value corporate partnerships and working on product development in collaboration with service delivery teams. Working close with the Head of Business Development, the post holder will source and secure new business and funding to enable the organisation to sustain and further develop our services and further our mission. Alongside targeting prospecting techniques, the Business Development Manager will need an understanding of financial management, and strong influencing skills to harness the support of the wider organisation to meet its objectives – working towards a team income generation target that is reviewed and updated annually.
Key duties and responsibilities of Business Development Manager:
- Identifying, researching and developing new business opportunities, creating robust business cases and resource plan to support proposals.
- Writing high quality bids and funding applications.
- Delivering a new Account Management approach for corporates, working to bring together existing functions across the organisation in one place.
- Working with the Head of Business Development to build and maintain a strong sales pipeline. Reporting on sales, pipeline and activity.
- Territory planning to define how income targets will be achieved, with documented action plans.
- Working creatively with colleagues across the organisation and with decision makers at partner organisations to demonstrate how working with Women’s Aid delivers measurable business benefits and ROI.
- Identify and build strong partnerships/products that bring us substantial routes to markets, including public sector agencies.
What we are looking for in our Business Development Manager:
- Experience in business development or corporate partnerships background.
- Good understanding of how to generate income in a charity organisation, with experience of income targets in previous organisations.
- Experience of developing and implementing strategies and ways of working.
- Excellent communication skills, evidenced by building and maintaining long-term corporate strategic partnerships.
- Good understanding of digital tools and the ability to analyse data (CRM systems and method and excellent understanding of excel).
- Organised and strong project manager, confident in solving problems and securing financial targets.
- Team player with strong inter-personal skills.
Benefits of joining us as our Business Development Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Using the link, please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our learning disabilities service in Tower Hamlets.
£36,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
As Registered Service Manager (RSM) you will be responsible for ensuring your service is well led, maintains high quality standards, is financially robust and that your staff team are well developed and motivated.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Leadership Accountabilities:
Ensure the PBS framework is imbedded in service delivery with ongoing staff competency assessment and training
Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service.
Responsible for ensuring your service is well led, that customers are safeguarded against harm or abuse, and that your team delivers person centred support according to each customer's individual requirements.
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training.
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Drive business planning activities within your contract, ensuring relevant and challenging objectives are set and ongoing performance tracking, implementing improvement action plans as necessary.
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets.
Develop key business relationships with all relevant customers/families and external parties to ensure service delivery excellence.
Have sound knowledge of the customers living in the service and be able to promote their wellbeing and quality of life.
Responsible for housing and property compliance in area of responsibility.
Plan, organise and prioritise operations within your service to ensure maximum efficiencies/utilisation of all resources.
Working with your team, lead creative and ambitious customer involvement plans across the patch and ensure successful implementation of programme of activities relevant to what individual customers want.
Lead CQC inspections and Look Ahead quality visits, using Look Ahead's local indicators and your Power BI Dashboard to monitor quality/performance, set targets to ensure high rated services that reflect requirements of local funders and local and national standards.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Have extensive leadership and CRM experience
Will be familiar with PBS Framework/Capable Environments
Have the ability to motivate staff to deliver excellent services
Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
Be practical and methodical
For the full list please see our website
What you'll bring:
Essential:
Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
Understanding and experience with CQC inspection framework and regulations
Educated to degree level or equivalent
Will complete Look Aheads minimum competency training
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
For the full list please see our website.
Desirable:
Other relevant professional memberships and/or specialist qualifications
Holds relevant Health and Social Care management qualification - eg QCF Level 5
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
HEAD OF COMMUNITY PROJECTS
Base - Coleshill, Warwickshire
37 hours per week
Salary, SCP 49 - 51 £53,032 -£56,430
Father Hudson’s Care (FHC) is the social care agency of the Catholic Archdiocese of Birmingham. We require an experienced senior manager to lead our Community Projects Department. This is an exciting opportunity to join our Senior Management Team and be part of a regional charity with a very diverse range of services.
Suitable candidates will have extensive experience in developing and managing services/projects in a community setting and in management of senior staff. With a proven track record in securing funding, you will have a good understanding of a wide range of income streams and be able to manage complex budgets. This is essential with a department of over 77 staff / 200 volunteers and an overall budget of over £2 million with multiple funding streams.
Our community projects reach out to individuals who are marginalised and in need, including asylum seekers, refugees and migrants, older people and individuals experiencing homelessness. FHC Community Projects are delivered as local partnerships and we provide support to independent charities. The projects are diverse in provision and size, are delivered by staff and volunteer teams and provide a breadth of services in community settings including social support, advice, practical help, emergency and longer-term accommodation. FHC projects include Brushstrokes Community Project in Smethwick, Tabor Living in Birmingham, Young at Heart in North Staffordshire, Fatima House and Sophia House in Birmingham, Nicolas Barre House in Willenhall and Refugee Community Sponsorship schemes across the Diocese. Charities we provide support to include St Chad’s Sanctuary, Hope Community and Maryvale Community Project.
With experience of networking and partnership working, the successful candidate will have excellent negotiation and communication skills. As a team player, you will also be able to work on your own initiative and be responsive and flexible to the constantly changing environment of delivering charitable services in the community. You will have excellent IT skills, be able to multi-task to a high level and work to deadlines. With an understanding of the issues our diverse client groups face including policy and legislation.
Following the values and Catholic ethos of FHC, at the service of the whole community, the successful candidate will be committed to working with the disadvantaged across the Archdiocese of Birmingham and have an understanding of working with parishes and in a faith-based setting.
No agencies please,
Closing Date 9th April 2024 at 12pm noon - Interviews 24th April 2024
Registered Charity No 512992
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
Report to: Assistant Director Of Operations
Responsible for: Leading the specialist team
Main Purpose:
Working as a senior specialist practitioner you will be leading the Hope intensive support team which is a peripatetic team, who will be providing support, multiagency advocacy, case management support, guidance for support workers and clients in our refuges who are multiply disadvantaged and require intensive, well planned and implemented support to recover from the abuse they have experienced and to remain safe from further domestic abuse and to address the additional disadvantages they experience which put their wellbeing and that of their children at further risk. The role includes completing and overseeing the case management for refuge clients and families who are within the top 20% in terms of vulnerability. This could stem from a multiplicity of intersecting circumstances or being severely vulnerable in one specific area or a mixture of both, bringing expertise in supporting people with mental ill health and you will be a source of ad hoc professional advice for refuge practitioners delivering support to those with mental ill health within the remaining refuge caseload.
Key Responsibilities:
Corporate
1. To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives.
2. To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
3. To maintain knowledge of the Organisation’s operating environment.
Main Tasks
1. Ensure a complete and thorough family or individual needs assessment is in place for all clients.
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all relevant information from third party agencies that the client has consented for Safer Places to work and share information with are contacted
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That the information they provide is considered within any assessment
- That strong multidisciplinary working arrangements established with colleagues from those agencies.
2. Act as the Case-manager for the cohort of clients on the caseload and lead the support planning process working with the team supporting the client/ family which will include.
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Local refuge case holder who is responsible for the delivery of standard refuge support such as practical, emotional and safety and legal support around the domestic abuse they have experienced.
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Local Children and Young Peoples worker
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Other members of the specialist team
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Others able to contribute to the delivery of the support plan for the adult and any children. leveraging internal resources such as programs, legal advice, therapies and other activities and resources that can be delivered by third parties such as for example substance misuse support.
3. Ensure, the participation of all third-party agencies that should be involved in the case to safeguard a strong multidisciplinary working arrangement to support the family/individual.
4. Ensure that relationships are built with the adult and any children and work with the adult directly on a one-to-one basis by phone, in person or online
5. Apply a trauma informed approach to establishing and maintaining effective relationships with each client through an understanding of the prevalence and impact of trauma and the complex paths to healing and recovery.
6. Support the team and clients to assess their needs and aspirations, using a client centred, strengths-based approach in line with Safer Places values.
7. Ensure that in advance of weekly review meetings all practitioners and agencies that are working with the client have been invited to the meeting or to update the meeting.
8. Task and coordinate the work of the team for the following week and communicate to all involved including the senior practitioner or manager of the local case holder regarding the results of the review and actions for the next week.
9. Ensure clients are supported to make choices and access the services identified. This may involve advocating on behalf of your clients for their rights and needs to be met.
10. Ensure support is provided to clients and their children living in the accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload, using mandated best practice tools.
11. Report on every case every week through a standard report to the Assistant Director and Director of operations identifying current issues and risks, progress made, next steps and the need for further support to enable the family to make progress against the goals the client has agreed within the plan such as escalation for more senior level advocacy with agencies, additional advocacy with agencies or commissioner involvement through the Director of operations to unlock barriers to progress e.g. .to ensure that a child is provided with a school place without delay, ensuring that a client does receive the mental health assessment required, or the debt management support required, in a timely manner and to ensure that all safeguarding responsibilities are being responded to by the relevant agencies without delay.
12. Ensure that the standard operating procedure for refuge services is followed at all times and that meticulous case-notes are maintained
13. Forge effective professional and close working relationships with colleagues within Safer Places and in third party agencies conducting yourself always in a professional manner.
14. Ensure accurate records are set up and maintained for all contacts and activities following appropriate legislation and policy.
15. Respond to crises, safeguarding issues, and complaints effectively.
16. Attend regular casework supervision session with your manager and team to discuss and reflect on client-related work.
17. Work closely with the Designated Safeguarding lead to ensure all measures are delivered in respect of clients and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of Safeguarding vulnerable adults and children.
18. To oversee staffing establishments to ensure they are consistent with the needs of service users and at safe and effective operational levels.
19. Responsible for the recruitment, selection and retention process for all staff and posts within the area
20. Responsible for annual employee appraisals, performance reviews and the professional development of staff.
21. To work flexibly within the shift pattern allocated by your line manager
General
1. The role holder will be expected to perform any other duties that may reasonably be asked of them.
2. To participate fully in the 24 / 7 onsite rota.
3. To act in a professional manner at all times, communicating effectively with colleagues and partners, building and sustaining effective and appropriate relationships at all times with clients, colleagues and partners and complying with Safer Places policies and procedures.
4. The role holder will be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals.
5. Comply with data protection legislation, information sharing policy and procedures and all legislation connected to your work. Act in a manner which preserves the confidentiality of all stakeholders.
6. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
7. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Experience:
- Managing complex casework including risk and needs assessment, safety and support planning, particularly with clients with multiple needs / disadvantages - Essential
- Working within a multi-agency and legislative framework - Essential
- Working with clients who have Mental Health - Essential
Skills and Knowledge:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children
- Be able to form good working relationships with clients whilst working within professional boundaries
- Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Have computer literacy skills and have some experience of working with databases
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Have strong crisis management skills and the ability to deal with stressful and difficult situations
Qualifications
- Hold a clinical qualification or demonstrate equivalent experience in the mental health field.
- Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment
OTHER REQUIREMENTS
- Car driver with access to vehicle - Essential
- Subject to Enhanced DBS Check - Essential
- Ability to work outside the normal office hours working flexibly within the shift pattern allocated by the line manager - Essential
Benefits:
- Competitive salary
- 28 days annual leave plus public/bank holidays. Pro-rata for part-time employees
- Pension Scheme
- Occupational sick pay (on completion of probation)
- Access to Bupa Healthy Minds Support Service
Upon receiving an offer:
- All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
- We are legally bound to check the eligibility of all candidates to work in the U.K.
- As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence.
- We will require two satisfactory references, one of which should be from your most recent/current employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
The client requests no contact from agencies or media sales.
We are looking for a collaborative and engaging lead to work in our Business and Investor Engagement (B&IE) team to grow and build relationships with the UK food sector. This role will oversee the charity’s engagement with the business community, with a particular focus on the Out of Home and manufacturing sectors. This involves having strategic oversight of and managing relationships with businesses across the UK food system and positioning ourselves as insight-led critical friends.
The B&IE team engages major food businesses on actions they can take to shift the UK towards more healthy and sustainable diets in order to tackle food system issues such as climate change, nature loss, diet related disease and dietary inequalities. We provide insight and analysis underpinned by our Plating Up Progress benchmark to support and hold businesses to account in increasing sales of healthier and more sustainable foods and in shifting towards more responsible business practices.
The business engagement lead will work closely with the Senior Business and Investor engagement manager to build and develop relationships with the Out of Home and manufacturing sectors, oversee the Food Foundation’s role in an exciting new partnership with a major broadcaster in support of more plant rich diets, oversee the delivery of our flagship report – The State of the Nation’s Food Industry (SOFI) - and collaborate with civil society partners also working in this space. Previous line management experience is desirable but not essential.
This role would be well suited to a registered nutritionist or sustainable food systems expert with experience of working in or with industry and looking to make the move into the charity sector.
For further information please visit our website to view the full job pack.
The client requests no contact from agencies or media sales.
There has never been a greater need for Independent Age’s work. More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life.
As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact. You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship.
Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause. Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks. With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.
Please review our candidate pack, linked below, for further information. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days a week or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the careers page on our website.
Application Process:
To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification. Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.
To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name. Please do not omit dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing date for applications: end of day on Monday 8 April 2024
First round interviews to be held Wednesday 1 and Thursday 2 May 2024
Second round interviews to be held Thursday 16 May 2024
Report to: Assistant Director Of Operations
Responsible for: N/A
Main Purpose:
Working as a specialist practitioner within our Hope intensive support team which is a peripatetic team you will be providing support, multiagency advocacy, case management support and guidance for support workers and clients in our refuges who are multiply disadvantaged and require intensive, well planned and implemented support to recover from the abuse they have experienced, to remain safe from further domestic abuse and to address the additional disadvantages they experience which put their wellbeing and that of their children at further risk. The role includes case management for refuge clients and families who are within the top 20% in terms of vulnerability. This could stem from a multiplicity of intersecting circumstances or being severely vulnerable in one specific area or a mixture of both, bringing expertise in supporting people with mental ill health and you will be a source of ad hoc professional advice for refuge practitioners delivering support to those with mental ill health within the remaining refuge caseload.
Key Responsibilities:
Corporate
1. To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives.
2. To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
3. To maintain knowledge of the Organisation’s operating environment.
Main Tasks
1. Carry out a complete and thorough family or individual needs assessment.
2. With consent of the client, ensure the participation of all third-party agencies that should be involved in the case to safeguard a strong multidisciplinary working arrangement to support the family/individual.
3. Build a relationship with the adult and any children and work with the adult directly on a one-to-one basis by phone, in person or online
4. Apply a trauma informed approach to establishing and maintaining effective relationships with each client through an understanding of the prevalence and impact of trauma and the complex paths to healing and recovery.
5. Support clients to assess their needs and aspirations, using a client centred, strengths-based approach in line with Safer Places values.
6. Manage and co-ordinate support plans, maintaining the clients’ wishes and priorities at all times.
7. Support clients to understand the range of options available to them for their mental health recovery.
8. Provide and ensure interventions enhance a client’s strengths and increase their involvement in valuable activities in the community and within Safe Accommodation
9. Ensure clients are supported to make choices and access the services identified. This may involve advocating on behalf of your clients for their rights and needs to be met.
10. Provide emotional support, as well as practical support, and signposting to other resources. This may involve attending other services and appointments with them.
11. Ensure support is provided to clients and their children living in the accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload, using mandated best practice tools.
12. Forge effective professional and close working relationships with colleagues within Safer Places and in third party agencies conducting yourself always in a professional manner.
13. Ensure accurate records are set up and maintained for all contacts and activities following appropriate legislation and policy.
14. Respond to crises, safeguarding issues, and complaints effectively.
15. Oversee a case load of specific clients as directed by your manager, and act as a contact for client-related professionals whilst upholding GDPR personal data policies and procedures.
16. Attend regular casework supervision session with your manager and team to discuss and reflect on client-related work.
17. Take part in effective tasking and coordinating to manage risk, needs and choices of existing clients and referrals to best effect.
18. Ensure clients have in place, and have continuously reviewed with them, robust risk management plans to support them living safely and ensure that they always have 24 hour access to support in the event that a crisis arises and they need to be made safe using additional support.
19. All Safeguarding measures are delivered in respect of clients and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of Safeguarding vulnerable adults and children.
20. Work closely with external partner agencies, advocating on behalf of individual clients and the client group to ensure that those with specialist needs e.g. Mental Health, Substance Misuse, Legal etc. are able to receive a timely and appropriate service.
21. Support clients to improve their resilience and prospects by encouraging engagement with the various programmes and opportunities offered within the service such as specialist programmes for people who have experienced domestic abuse (Triple R), improving numeracy and literacy, ESOL, Employability and other programmes provided in house or by other community partners.
22. To work flexibly within the shift pattern allocated by your line manager
General
1. The role holder will be expected to perform any other duties that may reasonably be asked of them.
2. To participate fully in the 24 / 7 onsite rota.
3. To act in a professional manner at all times, communicating effectively with colleagues and partners, building and sustaining effective and appropriate relationships at all times with clients, colleagues and partners and complying with Safer Places policies and procedures.
4. The role holder will be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals.
5. Comply with data protection legislation, information sharing policy and procedures and all legislation connected to your work. Act in a manner which preserves the confidentiality of all stakeholders.
6. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
7. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Experience:
- Managing complex casework including risk and needs assessment, safety and support planning, particularly with clients with multiple needs / disadvantages - Essential
- Experience of working effectively within a multi-agency environment - Essential
- Working with clients who have Mental Health - Essential
Skills and Knowledge:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Be able to form good working relationships with clients whilst working within professional boundaries.
- Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues.
- Understand the needs of vulnerable people.
- Have computer literacy skills and have some experience of working with databases.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Have strong crisis management skills and the ability to deal with stressful and difficult situations.
Qualifications
- Hold a clinical qualification or demonstrate equivalent experience in the mental health field.
- Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment
OTHER REQUIREMENTS
- Car driver with access to vehicle - Essential
- Subject to Enhanced DBS Check - Essential
- Ability to work outside the normal office hours working flexibly within the shift pattern allocated by the line manager - Essential
Benefits:
- Competitive salary
- 28 days annual leave plus public/bank holidays. Pro-rata for part-time employees
- Pension Scheme
- Occupational sick pay (on completion of probation)
- Access to Bupa Healthy Minds Support Service
- Employee discount scheme
Upon receiving an offer:
- All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
- We are legally bound to check the eligibility of all candidates to work in the U.K. We therefore must have proof of your NI number (either the NI card or a recent wage slip).
- As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy and needs to be insured for business use.
- We will require two satisfactory references, one of which should be from your most recent/current employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
About Serve
We are an award-winning charity in Northamptonshire committed to supporting older people, people with disabilities and their carers.
We operate out of our HQ’s in Rushden, Northamptonshire with a Day Centre in Higham Ferrers and a small office in Kettering.
Our vision is a society that fully respects the rights of older people and people with disabilities and where age and disability are not barriers to opportunity, fulfilment and dignity.
Our mission is to help adults who require support services to maintain their independence.
About the Role
As the CEO of Serve, your role will be to provide the strategic leadership, vision and direction to help the organisation to deliver its mission to support independent living for older adults and people living with disabilities and their carers.
You will collaborate with the Trustees to provide strategic direction, operational management and impactful leadership to ensure the effective delivery of our services and the fulfilment of our organisational goals.
You will play a vital role in the continued growth and financial sustainability of Serve and will work alongside sector partners to improve the lives of service users across Northamptonshire and North Bedfordshire.
The CEO plays a vital role in the governance of the Charity and must work closely with the Chairperson and the Board of Directors (Trustees). The relationship between the CEO and the Board is centred on an open, honest and mutually respectful professional relationship. The Trustees have delegated responsibility to the CEO to run the Charity in a professional, inclusive respectful and caring way. It is, therefore, critical that the post holder maintains a positive working relationship with the Board facilitating open and transparent communication. The role of the CEO is to be responsible for the day to day running of the Charity.
About You
Our ideal candidate will be someone with a background in leadership in an adult social care setting or related sector with an understanding of the voluntary sector.
We are looking for a confident, professional and caring leader with the skills and expertise to drive Serve forward in its charitable mission.
Serve is an equal opportunities employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply. This role is subject to enhanced DBS checking.
How to Apply
If you would like an informal conversation about the role with Jess Slater, CEO, please message for an appointment.
Please apply by completing the Serve application form and equal opportunities form on the website or request the application documents by sending a message.
Closing Date for applications: Tuesday 2nd April 2024 at 4.00pm.
Interviews Dates: 11th and 12th April 2024.
The client requests no contact from agencies or media sales.