Head Of Individual Giving Jobs
ROLE
Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time). The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.
MAIN PURPOSE
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
DUTIES AND RESPONSIBILITIES
1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.
2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.
3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.
4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.
5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.
6 Accompany Major Donors on port visits within the UK and possibly abroad.
7 Craft carefully tailored applications, thank you letters and reports for Major Donors.
8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.
9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
10 Arrange events for Major Donors.
11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner.
12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.
Closing date for applications 2359 hours on 25 April.
Short listing 29 – 30 April.
Candidates notified of shortlisting results 2 May.
1st Round of Interviews in London 7 May.
2nd Round of Interviews (if required) 8 May.
Candidates notified of outcome 10 May.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Job Title: Trusts and Foundations Officer
Reporting To: Trusts and Foundations Manager
Salary: £28,500 - £31,000 per annum (dependent on experience)
Location: Hybrid working from home and from five locations across London. We have four depots with offices in Park Royal, Deptford, Poplar and Enfield. There is a fully serviced office situated in Canary Wharf which is being piloted for 2024. Anticipation to be in a depot office or Canary Wharf at least twice a week.
Contract type: Permanent Full-time, 37.5 hours per week
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
Our vision is a London where no one goes hungry and good food is never wasted.
We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.
We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
Purpose of the Job
The Trusts and Foundations Officer will support the step change in growth of the Statutory, Trusts and Foundations income stream for The Felix Project. The team is expanding and is challenged to raise £2 million in income in 2024 from Trusts and Foundations. This target will continue to grow over the years.
You will collaborate closely with both the Trusts and Foundations Manager and the Senior Trusts and Foundations Manger to manage the warm portfolio through excellent stewardship, and to build on this strong foundation to create a high-quality pipeline of new funding opportunities to reach our aspirational income targets. The strategic direction of the team is set by the Head of Statutory Funding, Trusts and Foundations who reports to the Director of Income Generation and Marketing.
Person Specification
The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
You will have strong persuasive writing skills and good relationship management skills. You will be efficient and be able to manage competing deadlines. You will have a strong eye for detail and have good time management skills. You will be able to work independently and as part of a team with common goals.
Please review our job portal for further details on the role, including job description.
Application procedure
Please apply via our recruitment portal. Please upload your CV and a one page covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
Recruitment timeline
Applications close: 30th April 2024. We will be holding interviews as and when suitable applicants apply so we encourage early applications.
The client requests no contact from agencies or media sales.
HEAD OF COMMUNITY PROJECTS
Base - Coleshill, Warwickshire
37 hours per week
Salary, SCP 49 - 51 £53,032 -£56,430
Father Hudson’s Care (FHC) is the social care agency of the Catholic Archdiocese of Birmingham. We require an experienced senior manager to lead our Community Projects Department. This is an exciting opportunity to join our Senior Management Team and be part of a regional charity with a very diverse range of services.
Suitable candidates will have extensive experience in developing and managing services/projects in a community setting and in management of senior staff. With a proven track record in securing funding, you will have a good understanding of a wide range of income streams and be able to manage complex budgets. This is essential with a department of over 77 staff / 200 volunteers and an overall budget of over £2 million with multiple funding streams.
Our community projects reach out to individuals who are marginalised and in need, including asylum seekers, refugees and migrants, older people and individuals experiencing homelessness. FHC Community Projects are delivered as local partnerships and we provide support to independent charities. The projects are diverse in provision and size, are delivered by staff and volunteer teams and provide a breadth of services in community settings including social support, advice, practical help, emergency and longer-term accommodation. FHC projects include Brushstrokes Community Project in Smethwick, Tabor Living in Birmingham, Young at Heart in North Staffordshire, Fatima House and Sophia House in Birmingham, Nicolas Barre House in Willenhall and Refugee Community Sponsorship schemes across the Diocese. Charities we provide support to include St Chad’s Sanctuary, Hope Community and Maryvale Community Project.
With experience of networking and partnership working, the successful candidate will have excellent negotiation and communication skills. As a team player, you will also be able to work on your own initiative and be responsive and flexible to the constantly changing environment of delivering charitable services in the community. You will have excellent IT skills, be able to multi-task to a high level and work to deadlines. With an understanding of the issues our diverse client groups face including policy and legislation.
Following the values and Catholic ethos of FHC, at the service of the whole community, the successful candidate will be committed to working with the disadvantaged across the Archdiocese of Birmingham and have an understanding of working with parishes and in a faith-based setting.
No agencies please,
Closing Date 9th April 2024 at 12pm noon - Interviews 24th April 2024
Registered Charity No 512992
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an ambitious senior PR/communications professional to lead our newly established external affairs function, to develop and deliver the charity’s media strategy, build and maintain strategic relationships and identify opportunities to improve external impact.
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity generally. The people here work hard, are good at what they do, and for so many it is ‘home’, with an average tenure of 11 years.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and Black Charity Leaders.
Applications will not be accepted without a covering letter.
The client requests no contact from agencies or media sales.
Working hours - 22.5hours per week. This is a job share. The job share working days will either need to be Friday, Monday, Tuesday or Thursday, Friday, Monday.
The Head of South England & Wales is responsible for leading our vision to end the need for food banks in South England & Wales. This role will lead our team of Network Leads and Area Managers as they empower every food bank to orientate their work towards ending the need for their services through the provision of bespoke support, enabling them to reduce the numbers of people requiring emergency food. This role will work with key national partners in South England and Wales to support our network to tackle the underlying drivers of poverty.
Role responsibilities
· Responsible, as a member of the organisation’s Senior Leadership Team for leading the delivery of the Trussell Trust strategy for ending the need for food banks in South England and Wales, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network.
· Lead the Area team in South England and Wales to ensure the safe and effective operations of the food bank network, in partnership Trussell Trust’s People Directorate.
· Oversee the investment in and upskilling of our Area team to ensure they have the capacity, skills and resources required to deliver the five-year strategy and support to food banks.
· Drive the delivery of the baseline service for food banks across South England and Wales, ensuring tools, resources, services and systems are fit for purpose and tailored to local contexts.
· Oversee the effective roll-out of strategic projects, partnerships and resources to food banks across South England and Wales, in collaboration with other Directorates, that help to reduce the need for food banks and tackle the underlying drivers of poverty.
· Work with the Strategy & Impact team and Policy, External Affairs & Research teams to ensure effective cross-departmental working on network facing policy and research opportunities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
· Leading complex delivery programmes nationally and locally,
· Expertise of significantly growing services and programmes; leading, motivating and inspiring teams; leading culture change.
· An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
· Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
· Role model inclusive behaviour and leadership.
Key Stakeholders
· Director of Operations
· Operations Leadership Team
· Head of Pathfinding
· Head of Financial Inclusion
· Head of Strategic Communications
· Head of Brand and Marketing,
· Head of Audience Insight and Engagement,
· Head of Supporter Retention and Development
· Head of Strategic Church Engagement
· Head of Strategic Development and Head of Evidence and Impact
· Head of Policy and Research
· Network Leads and Area Managers
· Head of Safeguarding and Quality
· Head of Volunteering
· Food Bank Network
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Project Support Officer you will support the Northern Area Manager and Regional Manager with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our Yorkshire & The Humber projects to aid development and growth within the region.
Our projects are run by volunteers and supported by Regional Managers, through recruitment and training of volunteers. Your role will be to support the Regional Manager so that they can manage more projects, along with supporting the Regional Manager with expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteers for the region.
You will have excellent written and verbal communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
The role will require attendance at our Community Meals projects in Leeds, Sheffield, Hull and Bradford, with occasional evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 3rd April 2024. Interviews are scheduled for the week commencing 8th April.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Are you excited to roll up your sleeves and be part of the growth and evolution of a dynamic anti-poverty charity? Are you adept at building relationships and an outstanding communicator? If so, we’d love to hear from you.
As our Fundraising Officer, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty. Working to secure vital funding for the charity’s work and particularly our volunteer-led projects across the UK, you will work closely with the Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement. You’ll create new income generation streams, manage trusts and foundations’ bid writing and help deliver all fundraising and stewardship initiatives.
The Hygiene Bank is at a pivotal point in its journey as it embarks on its three-year strategy for growth. The charity has grown rapidly since its creation in 2018 and has exciting plans in its mission to end hygiene poverty. The income generation team will play a critical role in this changing organisation.
If you fit this profile and want to use your talents to improve the lives of people across the UK and are interested in remote working opportunities in a flexible organisation with a values-led ethos, we would love to hear from you!
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. In 2022, The Hygiene Bank published groundbreaking research into the incidence and impact of hygiene poverty. It found that over 3.1 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
Job Description
The Fundraising Officer will be a key member of The Hygiene Bank’s income generation and wider team, with a responsibility to help fulfil the charity’s fundraising plans. The role will support the charity’s Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement to help raise and grow revenue from a diverse portfolio of supporters across the UK, with a particular focus on maximising funds from trusts, foundations and grant-giving organisations, as we implement our new fundraising strategy.
Responsibilities
· Research and build relationships with new and existing grant-making organisations.
· Write and submit applications to grant-making organisations.
· Keep the pipeline of support and the fundraising database updated.
· Assist with evaluation and monitoring reports and ensure these are of high quality and are submitted on time.
· Support and provide guidance to local projects on the development and submission of grant applications, keeping record of all prospects and monitoring the reporting and performance of local projects based on funding requirements.
· Support and assist the Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement with the implementation of the Fundraising strategy and other team activities.
· Assist in stewarding the support of funders and donors through regular communications updates.
· Have an understanding of charity law, in particular with regard to the Data Protection Act and GDPR and the recording and storage of donor data. Ensure all data is managed within the law and effectively.
· Assist with the creation of fundraising materials, such as newsletters, brochures, Annual Report and other communications.
· Support the team on creative concepts, tactics and messaging for fundraising and communications campaigns.
Person Specification
With a strong alignment with The Hygiene Bank’s values, you will have:
· Excellent communications skills; both written and verbal.
· Strong interpersonal skills: with the ability to forge and develop relationships with individuals, corporate contacts and community groups.
· Sound knowledge of fundraising and income generation.
· Excellent organisational skills: being self-motivated and disciplined, with the ability to work without the need for close supervision.
· The ability to work under pressure and on multiple projects at the same time.
· The ability to represent the charity and its mission in a clear, emotive and factual way.
· An enthusiastic, can-do attitude; a self-starter and a team player, with a flair for building relationships.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Experience
You will have two years’ experience in the following:
· Either fundraising and/or successful voluntary fundraising activities.
· Communicating effectively with a range of audiences.
· Forging and stewarding relationships with key stakeholders.
· Working toward financial targets.
· Using and maintaining budgets.
· Working in the charity sector.
Next Steps
· Deadline for applications – Monday 8th April 9am
· Interviews –.Tuesday 9th and Wednesday 10th April, via Teams
· Starting date – as soon as possible thereafter.
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please let us know if you need adjustments to the application process.
If you would like to join our team, please submit:
• An up to date CV outlining your employment history, qualifications and contact details.
• A supporting statement (no more than 2 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification and ii) outlining why you are interested in working for The Hygiene Bank.
The client requests no contact from agencies or media sales.
Reports To: Senior Project Manager
Responsible For: n/a
Key Responsibility Areas
- To have oversight of all contract requirements, ensuring compliance with reporting and other contractual obligations, supporting colleagues to understand their role in contract / programme delivery.
- To work with Programmes Heads to plan and manage programme activity and budgets; aligning aims and objectives with delivery.
- To support the Programmes Heads to actively engage with funders, stakeholders, delivery partners and the internal team(s), to create a collaborative approach to ensuring effective programme delivery.
- To support the development of Women in Prison’s organisational contract and project management systems.
The client requests no contact from agencies or media sales.
The Middlesbrough Programme on Gendered Poverty is an exciting collaborative programme bringing together Buttle UK, the Smallwood Trust and Turn2us to test whether a co-produced & collaborative approach to grant-making can transform the lives of women and their children.
The programme aims to:
- Shift power to people worst impacted by gendered poverty and work to end gendered poverty
- Develop the programme using co-production techniques so that the voices and experiences of the women and their children, who face issues created by gendered poverty, inform and shape the programme
- Deliver the programme with and to communities of the most marginalised women and their children
- Apply an evidence-based approach to our work and programme design
- Use grants as a primary response and tool, effectively and efficiently
- Learn as we go and work to understand how intersections of inequality impact on our grant making
- Identify opportunities to influence other grant makers and policies to support wider system change.
We are seeking an energetic, organised and passionate Programme Manager who will work with us to take this programme to the next level. We want this project to be led and informed by the women affected by gendered poverty because we know it will help us have a greater impact and shift power.
The Programme Manager sits with Turn2us’ Local Programmes Team alongside two other programmes working with communities to achieve financial security for all.
We offer flexible working patterns, both in terms of hours and remote working, however regular in person work in Middlesbrough and London will be required.
Please note that all job offers are subject to 2 – 3 satisfactory references and an advanced disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 17th April 2024
Interview date: w/c 22nd April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
Job Title: Counselling Service Manager
Reference: CSM0324
Location: London Borough of Islington
Working Hours: 37.5 hours per week
Salary: £42,000 per year
Age UK Islington is a local charity that supports people with a range of health and wellbeing services. Our services are available to all adults who either live in Islington or have an Islington GP.
For more information about Age UK Islington please visit our website
We are recruiting a counselling service manager, to lead and develop our counselling service. This is a new service and new position within a thriving organisation and requires an experienced leader (BACP, UKCP or BPC accredited). It is essential to have experience of Integrative Counselling, management and working in an organisational setting, along with a willingness to embrace and develop a broad range of counselling models. Experience and practice in mentoring trainees and counsellor supervision is also integral to the role. The successful candidate will need to demonstrate high levels of professionalism, leadership and management skills. Close liaison with the Head of Services – Personalised Care & Support, Team leaders and staff across the organisation is vital.
For full details of the role please see attached job description and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FearFree deliver services across the South West for victims of domestic abuse, those who harm and their families and victims of sexual violence and stalking. We provide responsive, victim focused and trauma informed support and this post is fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This post will be based in our Devon domestic abuse service and is an exciting opportunity to support the delivery of our services which include IDVA Support for high risk service users, Education and Recovery support for medium and standard risk, Behaviour Change Support for those who harm and support for children and young people who have witnessed domestic abuse and YPIDVA support for those in abusive intimate relationships.
Key responsibilities for this role include:
Leading day to day operations within the Devon services.
- Line management of team managers
- Ensuring the services work to Accreditation best standards including Leading Lights and Respect.
- Monitoring the outcomes of the service, data and reporting to commissioning partners.
- Overall responsibility for safeguarding across the service.
- Building relationships with partner agencies across Devon.
- Promotion of our service across the local area
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To provide leadership, direction and support to staff ensuring excellent management of the service, including direct line management of the team managers.
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To coordinate the development and maintenance of partnerships with other agencies, to ensure effective, allied approaches to client support.
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To promote an organisational culture of engagement, improvement and best practice to deliver a high quality and accessible service.
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Ensure performance targets are monitored and delivered on time.
To make recommendations to the Head of Services and Director of Service about the best use of resources.
- To ensure all service users are provided timely and holistic support to help them change their behaviour.
- Deliver training to new staff, partner agencies and local organisations to increase knowledge and understanding of Domestic Abuse, including Bystander Training.
- Ensure the service is risk focused and trauma informed, with a clear focus on safeguarding.
- To lead on accreditations required such as Leading Lights and Respect.
Advising on new development opportunities
- Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.
- Ensure that the charity continually operates innovatively, flexibly and with service users’ needs at the heart of service design and delivery by horizon scanning, identifying emerging trends and new opportunities and lead through to successful implementation.
Leadership and management
- Provide inspirational leadership and effective management to the team ensuring that all staff and volunteers are actively working to achieve the charity’s vision, mission and strategic ambitions.
- Ensure all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field.
- Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
Budgets and Financial performance
- Contribute to the creation of annual and three year budgets and financial targets.
- Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables.
- Develop effective business cases to propose new developments within the annual budgeting process but also progress ad hoc opportunities as they arise.
Governance and regulation
- Provide regular performance and project reports to the Head of Services, Director of Services and Commissioning partners.
- Provide performance and project reports and attend regular meetings internally and externally as requested.
- Provide evidence based assurance that the service meets or exceeds the contract terms and report to commissioners against performance indicators
Relationships and partnerships
- Proactively build relationships with the wider statutory and voluntary partners across the charity’s areas of operation.
- Actively network across the operating area and beyond to build the charity’s reputation and harness support for the organization.
- Effectively manage contractor relationships including sub-contractors to ensure FearFree is a priority provider.
Development
- Demonstrate continuous professional development as part of the charity’s ethos as a learning organisation.
- Ensure the charity’s learning and excellence ethos is demonstrated through excellent performance management and continuous learning and development.
- Actively participate as required in the training of staff and others working as part of the charity’s ethos as a development organisation.
- Build networks across the charity sector to harness relationships and share best practice both to the organization and the wider sectors benefit.
Technology
- Ensure all staff are fully IT literate and have the necessary skills and technology to fulfill their roles effectively.
- Work with the SMT to ensure all data is protected and systems are conversant with current Information Governance legislation.
For a full job description/person specification and to apply, please follow the link provided on this website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Job Title: Retail Assistant
Region: National Memorial Arboretum
Contract: Temporary Position
Salary: £11.84 Per Hour
The Role
At the National Memorial Arboretum, we believe in building on potential. As a Retail Assistant your ability to, to work as part of the retail team, in supporting merchandising, processing deliveries, serving customers and maintaining high levels of presentation and customer service, could have a real impact on people’s lives.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
As a retail assistant you will be responsible for supporting the staff team and volunteer team to match peek trading patterns and events.
If successful, the main duties of your role will be:
• To provide consistently professional, first-class front facing communication and excellent standards of visitor care and customer service.
• To support the stock levels, delivery processing and merchandising standards to maintain effective and strong displays.
• To work to operational policy and procedures with regards to effective stock management.
• To guide and support the Retail volunteer team in delivering exceptional standards of customer services to all visitors and internal customers.
• To demonstrate a good working knowledge of the site and its operations.
• To respond positively and compassionately to all visitor feedback.
• To act as the first point of contact in a broad range of operational situations and tasks, taking responsibility for their resolution or escalating as appropriate.
• To act as an ambassador for the Arboretum, actively promoting the activities that generate spend. To help achieve organisational targets for income generation. To work with the Visitor Services and other teams to support new income generation initiatives.
• To operate a Retail Epos till, following till procedures and customer service standards including:
❖ Operating till points correctly and accurately.
❖ Handling cash and credit card payments in a secure and discrete manner.
❖ Ensuring all visitors are provided with accurate product information.
❖ Maximising sale opportunities
❖ Performing the end-of-day till cashing-up and reconciliation, on a shift basis and following all agreed cash handling processes.
• To work as part of a wider team within the NMA to deliver organisational objectives and demonstrate a flexible approach to working in team situations.
• Any other duties within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the Head of Visitor Experience or Duty Manager.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR, 35 hours per week, any 5 from 7.
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
· A desire to provide great customer service
· Enjoy and thrive in working in teams and with others
· Passionate about supporting the ongoing development of the Arboretum
· Come to work each day to be the best you can and to learn and develop
· An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.
It’s why we welcome applications from people with diverse backgrounds and experiences.
How to Apply
Please click ‘Apply Online’
Closing date for this role is: 14th April 2024
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
Salary: up to £50,000 per annum DOE
Location: Hybrid - working in Tyseley, Birmingham & home working
Contract type: Permanent
Hours: Full time - 36.5 Monday - Friday
Introduction to the role
This role will ensure that we are developing partnerships and applying for new funding in line with our business objective and values. We need to ensure that we are maximising our future income potential for new business as well as securing income to continue existing business. This role will work closely with the CEO and other business development colleagues to ensure that TAWS optimises opportunities nationally and regionally as well as across the breadth of the current and future delivery range. You will lead, plan and secure new business in these areas as well as provide line management for a small team of bid writers based nationally.
You will report into the CEO and work closely with senior colleagues across the organisation. You will work in close contact with internal colleagues such as CEO/ business development colleagues/ comms colleagues/ and delivery teams in West Midlands and Essex. Your role will work very closely with head of finance in establishing a clear and reliable pipeline for business opportunities and funding sources going forward.
The main purpose of the role will be to coordinate bids that are effective, well costed, realistic and in line business needs and values, and that we are suitably placed to participate effectively in key partnerships nationally, regionally and locally to ensure that we are able to embed in business areas and build effective partnerships for collaborative larger bids.
Main duties
- Undertake horizon scanning with the leads of the business development areas to ensure we understand key opportunities and are embedded in key partnerships at a national and local level.
- Work with colleagues on a joined up business development approach to secure new business and contracts
- Increase the number, range, and value of contracts secured in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up to date market and academic research available on the CRM and other systems within the team
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by relevant reviews and updates
- Manage the bid writing team, oversee and strengthen our current funding operations
- Build on the existing portfolio of funding, which includes statutory and commercial tenders, as well as grant funding
- Ensure existing funding relationships are positively maintained, and relationships with commissioners are effectively managed, undertaking high-level representation when required
- Lead on the preparation of major funding proposals
- Track and report on external fundraising trends and help teams match opportunities with strategic priorities
- Proactively manage the organisational funding pipeline of opportunities and rolling submissions, as a tool for planning and decision-making
- Ensure funding perspectives are integrated into programme-level strategic plans
- Support the organisation to realise its income targets
- Inspire and manage the bid writing team so that they are motivated, flexible and collaborative in their approach
- Cultivate relationships with programme leads and support them to develop new projects and services with appropriate funding strategies; Achieve quality proposal submissions, including sign-off responsibility
- Ensure effective grant management
- To provide overall strategic guidance and leadership of approaches to the development of new business across a range of stakeholders internally and externally. Ensuring that staff working in these business development areas are aware of our values and principles about this work and linked into best practice groups that help them to develop their skills, both internally and externally.
- Ensure evaluation and insight is used effectively in reporting internally, to funders, partners and to stakeholders
- Maintain an in-depth, up-to-date knowledge of the key policy areas relevant to our work, including work across all of our delivery areas and ensure an up to date knowledge of funding issues, patterns and opportunities.
Knowledge,skills and experience
- Ability to research and do horizon scanning
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Track record of successfully supporting, motivating, mentoring and managing colleagues
- Experience of developing and delivering on fundraising strategies
- record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of planning and managing budgets
- Must be able to work collaboratively internally and externally within the business setting
- Must have clear understanding of the challenges of this business sector
- Previous experience of developing new business opportunities- including partnerships; collaborations and networking; horizon scanning; strategic positioning; developing collaborations; managing new business to inception;
- Experience of overseeing the analysis and further development of existing business
- Project management experience, including design and development, planning, resource allocation, time, budget and risk management and evaluation of impact and outcomes.
- Previous experience of working in community development and previous experience of delivering high quality interventions, ideally in deprived community settings.
- Experience of line- managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development work.
- Experience of influencing and matrix management would be preferable
- Leadership ability, with the confidence and skill to influence and persuade others across multiple disciplines and arenas.
- Experience encouraging diverse communities to come together - building trust and participation.
- Experience of working with a range of stakeholders with the ability to influence and persuade others
- Ability to work autonomously and collaboratively in a dynamic, fast paced and challenging environment and able to prioritise work under pressure and adapt to new models of working
- Excellent communicator, track record of establishing and developing strong partnerships with external organisations including statutory, charity and voluntary.
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of overseeing the analysis and further development of existing business
Closing date: Friday 29th March 2024 at midnight
Interview date: 1st Interview 4th April 2024
2nd Interview: 12th April 2024
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.