Permanent Social Welfare Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will lead the front of house providing professional, competent reception and clerical support in a very busy office. Excellent interpersonal and IT skills a necessity.
Main Duties of the Role
- To ensure the smooth running of the office on a day–to-day basis
- To ensure a professional approach when meeting and greeting visitors, responding to enquiries by telephone, by e-mail, in writing and in person from members of the public. This includes taking and confirming bookings, issuing reminders and appointment slips.
- To assist with maintaining and updating database information, carer registrations, emergency cards, records and filing systems both manual and computerized, ensuring that data handling complies with GDPR requirements.
- To assist with the production of monitoring and evaluation reports, extracting statistical information from database.
- To organise venues, agendas and minute-taking of meetings as required by Enfield Carers Centre.
- To attend appropriate meetings as identified by the line manager.
- To assist with the organisation of events, including ensuring the readiness of leaflets for information stands at partner events and outreach work.
- To assist with training events and activities held at Enfield Carers Centre including liaising with sessional workers/trainers/speakers preparing room set-up, refreshments and set up of Zoom
- To lead on matters relating to office management including supporting the CEO and ensuring the office adheres to health and safety compliance issues
- To assist in maintaining ECC’s electronic database, website and email system e.g. ensuring events are uploaded and attendance data kept up to date
- To act in accordance with all policies and procedures laid down by Enfield Carers Centre.
The ideal candidate must have:
- • At least 2 years previous administrative experience
- • Exceptional organisational skills
- • Intermediate to advanced IT skills
- • Excellent interpersonal skills
- • The ability and experience of multitasking
- • The ability to stay calm under pressure
- • The aptitude to pay high attention to detail
In line with ECC's safer recruitment policy, the postholder is expected to demonstrate a commitment to promoting the welfare and safeguarding of vulnerable adults and children. To apply, complete an application form by visiting our website
No CV's please.
High Trees are seeking a dynamic and creative Community Capacity Building Officer to provide tailored development support to local organisations and manage projects relating to sector support. You will be joining us at an exciting time following the formation of a new Research and Development team which is starting to deliver a new capacity building offer to the local Voluntary and Community Sector, including one-to-one mentoring and the production of high-quality resources based on our experience of working with Lambeth communities for over 25 years. We deliver capacity building support both directly and through our partnership work.
This is a hands-on, practical role and the right candidate will have a wide skillset. You will be working on a variety of projects which focus on capacity building and VCS infrastructure support. Your day-to-day work will be varied and over the next 12 months we expect this to include tasks such as supporting local VCS organisations on a one-to-one basis to improve their policies and procedures, managing a local grants programme, creating high quality templates and user guides, and running workshop or training sessions using the resources we have developed such as our Collaboration and Employment Toolkits. We will be developing and refining our offer to the local VCS sector over the coming year and expect this to lead to further new and exciting pieces of work.
To be successful in this role, you will need to be able to draw learning from our work and the work of our partnerships, to distil this learning for the benefit of others and to effectively motivate, coach and support others to develop their practice.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
The client requests no contact from agencies or media sales.
First Days Children's Charity is seeking a determined and innovative Director of Fundraising to lead our fundraising efforts and secure the vital income needed to support our ambitious growth plans.
You are the person we are looking for if you:
About You:
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You see yourself as a fundraising heavyweight with a proven track record of exceeding ambitious targets, particularly in securing large grants, major donors and corporate partnerships.
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You thrive on smashing targets and delivering unexpected and exciting results.
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You are a natural leader who thrives in a fast-paced environment, enjoys continuous learning, and embraces a culture of trusted and honest feedback.
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You are an influencer with exceptional communication and relationship-building skills, comfortable engaging with high-net-worth individuals and corporate leaders.
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You are a strategic thinker with a can-do attitude, not afraid to ask questions and explore innovative approaches to fundraising.
Main Responsibilities:
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Develop a comprehensive fundraising strategy aligned with our growth targets, ensuring diversification of income streams.
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Build and deliver a robust fundraising pipeline, encompassing major donors, corporate partnerships, grant applications and other income streams.
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Lead, motivate and inspire a high-performing fundraising team, fostering a collaborative and results-oriented environment.
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Deputise for the CEO in their absence, providing strategic and operational support.
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Represent the Charity at all levels, building strong relationships with key stakeholders.
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Contribute strategically to the Charity's overall success, providing insights and recommendations to support the mission.
You are:
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Assertive, self-reliant and confident, with a drive to succeed and a love for learning.
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Energetic, enthusiastic, and a fast-paced individual who thrives in a dynamic environment.
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Open to feedback, willing to ask questions, and continuously seek new knowledge and approaches.
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A passionate advocate for change, with a desire to shape the future of fundraising for the organisation.
We Offer:
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A competitive salary of £55,000 per annum.
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A full-time role, based in our Wokingham office.
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Generous annual leave entitlement.
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A company pension scheme.
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An electric car scheme.
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Flexible working from the start, for all employees
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The opportunity to make a significant impact on the lives of disadvantaged children.
To Apply:
If you are a fundraising leader with the vision, drive and expertise to take First Days Children's Charity to the next level, we want to hear from you.
Please send your CV and a covering letter outlining your suitability for the role.
Closing Date: 21st April 2024
Shortlisting will take place on 22nd April 2024
First interviews (telephone) will take place on Tuesday 23/ Wednesday 24th April
Second Interviews will take place on Thursday 3rd May 2024
Final interview with our trustees and opportunity to meet the team will take place w/c 13th May 2024, if successful an appointment will be made that week.
First Days Children's Charity is an equal opportunities employer.
The client requests no contact from agencies or media sales.
GENERALIST ADVICE WORKER/ADVICE SESSION SUPERVISOR OR TRAINEE POSITION
Funded By: Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 – £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
·Providing advice to the public and undertaking casework on social welfare law issues
·Supervising advice and gateway assessment sessions
·Supporting and supervising staff and volunteers
To be successful you will need:
·Recent experience of giving advice to the public. This should include having undertaken advice casework.
·Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing Date: 9.00 am Monday 15th April 2024
Interviews: Thursday 18th April 2024
Funded By: City Bridge Foundation
Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.
The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.
To be successful you will need:
· At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
·An in-depth knowledge of welfare benefits including those related to disability and sickness.
·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Wednesday 17th April 2024
Interviews: Monday 22nd April 2024
Are you an experienced senior finance professional looking to step up into a number one in finance role? Keen to work for an inspiring charity whose work helps to fight for equality within an under-represented communities? Looking for the opportunity to be part of a senior management team and shape the future financial strategy of a growing organisation? If yes, this could be the role for you!
This industry leading equality charity is currently seeking a Director of Finance to join their dynamic team on a permanent basis, in this newly upgraded role. Managing a high-performing team of two, you will be responsible for the financial management of the organisation, including longer term financial planning and critical strategic leadership.
The key duties of this Director of Finance role are as follows:
- Be at the forefront of the development and implementation of the charity’s long-term financial plan and longer-term business planning.
- Full responsibility for the production of the annual budget and regular reforecasts.
- Sole charge for running the external audit process and ensuring the timely production of the statutory accounts.
- Coordinate the monthly management accounts production, including the development of the management information pack with supporting variance analysis and commentaries.
- Attend senior management team meetings and present at quarterly Board meetings.
- Manage the relationships with the external Payroll and IT providers.
- Be the organisation’s strategic lead on all things IT, seeking advice from external consultants as required.
This brilliant role will suit someone who has previous experience working in a senior finance role, ideally in the charity sector, who is now looking for the opportunity to shape the strategic direction of a growing charity whilst adding value in new areas. The charity is currently operating on a hybrid working model, with opportunities to work from home for up to four days per week, although flexible arrangements can be negotiated for the right candidate.
The successful candidate will have:
- Achieved their full accountancy qualification or be qualified by experience.
- Ideally, a background working in the charity sector, but this is not essential.
- Demonstrable experience working at a senior level in a finance team.
- Experience presenting at Board level.
- Preferably, experience managing non-finance functions.
- A strong work ethic and brilliant interpersonal skills.
If you are interested in this Director of Finance role, please submit your CV for consideration ASAP as my client is scheduling interviews on a rolling basis.
With You have an exciting opportunity in our Stoke Community Drug and Alcohol service for a Safeguarding Manager, to contribute to the development of a fully integrated safeguarding culture. We’re looking for an experienced Qualified Social Worker, with exceptional leadership skills and expertise within safeguarding - if this sounds like you, we’d love to hear more.
Please note that this role may close early should sufficient applications be received, so early application is advised.
Reporting into the Head of Safeguarding, the postholder will be responsible for ensuring robust compliance within the service, including with external regulatory bodies and will work closely with colleagues in the Operations Leadership Team, sharing effective practice as required. You will be responsible for raising the standards of safeguarding practice we provide to our service users to ensure that they are safe, effective, and responsive to client needs and will work alongside colleagues to improve outcomes. You will be accountable for ensuring that safeguarding is always a priority and will be the subject matter expert within the service, providing them with support to deliver high-quality services.
This is a truly hands on role, making a tangible difference to our services and those who access them.
REQUIRED SKILLS
You will be a compassionate and motivated Social Worker, with the ability to connect quickly with the people we support, treating them respectfully and with dignity and ensuring that they are at the heart of our organisation. We’re looking for demonstrable experience of leadership within safeguarding services, ideally within the substance misuse arena and within complex organisations. As a visible and inspirational leader, you will drive a culture of cohesion within your team. Fundamentally, we are looking for someone who is passionate about what we do, bringing a dynamic and proactive approach. We have exciting plans for the future - there’s never been a better time to join us!
To carry out this role successfully you will:
- be a Fully Qualified Social Worker (BASW, DipSW, CQSW, CSS), and registered with Social Work England
- be able to demonstrate your experience of working across complex health, social care or criminal justice landscapes, and have experience working in partnership with a range of statutory and non-statutory agencies
- be able to demonstrate experience of providing leadership in safeguarding services
- have experience of managing and leading drug and alcohol, mental health or similar services
- be able to demonstrate a proven track record of provision of supervision to registered Social Workers
- The ability to build effective relationships with a range of internal and external stakeholders
A full job description and person specification is available on request.
Please note that you must have current Social Worker England registration to be considered for this position.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
BENEFITS
- Competitive salary
- 28 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.
Prospectus is delighted to be partnering with Resonance Ltd., a fellow B Corp who provide life changing homes and solutions for people and communities facing crisis. Resonance is looking for a Relationship Assistant (Social Investment Funding) to support across a portfolio of capital grant investments as well as managing their own smaller portfolio.
The role is offered as a contract until March 2025 on a hybrid basis and you will be assigned to one of our offices in either Launceston, Bristol, London or Manchester. There is a requirement to attend your assigned office twice a week alongside a monthly face to face meeting every 2 months. Additional travel will also be required as part of grant project management and Partnership engagement. The role is offered as a 9 day fortnight and has a great deal of flexibility with core hours 9 – 3.30pm.
Resonance is a social impact property fund manager. Launched in 2002 with the mission of connecting capital to social enterprise. We are proud to be a B Corp and of our 20-year track record of impact investing. The Youth Investment Fund (YIF) is part of our eco-system and is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people. The Youth Investment Fund (YIF) is being delivered by a partnership between Social Investment Business, The Key Fund, National Youth Agency and Resonance.
Together, we are delivering grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND). This funding will drive value-for-money facilities that youth organisations can then afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the Youth Investment Fund will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives. It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be.
Reporting to the Senior Relationship Manager (Youth Investment Fund) and supporting the other Relationship Managers, this role plays an important part in the provision of capital grants to our charity customers working in the youth sector as part of the Youth Investment Fund (YIF). You will take responsibility for ensuring key data points are kept up to date on our Salesforce database and working with grantees to ensure that they log key project updates (e.g. project forecasts, planned transactions, construction status, start and end dates). Furthermore, you will support the collection, review and report on monitoring information from grant recipients which is predominantly financial information (management accounts, annual accounts and forecasts) and construction progress reports. There will be the opportunity to manage a small portfolio of your own capital grant investments. Key to success in this role will be adopting Resonance’s continuous improvement and learning ethos.
The right candidate will be a strong team player with previous experience of grants administration, particularly in the context of government funding programmes and/or experience of capital funding. This is a great opportunity for someone to be involved in making a difference to young people. You will be proactive and can work well both autonomously and as part of a team and you should be flexible, adaptable and able to manage competing priorities. The Relationship Assistant will hold a track record of managing and working with a portfolio of organisations and thrive in using databases and interpreting and understanding data in a range of formats. Knowledge of the voluntary, community, and social enterprise sector, particularly the youth sector and/or knowledge of construction projects, real estate or property would be desirable but not essential.
Here at Resonance, we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all.
The Actors’ Benevolent Fund supports professional actors and stage managers in times of need, and in 2022 we spent over £1.6M on charitable support. The organisation has a bold new ambition to increase its reach and impact within the performing arts community, helping many more people and expanding the range of support to result in meaningful and sustainable change. It is an exciting time to be joining the charity, with a new Board of Trustees and the opportunity to make a real difference to a community dedicated to bringing so much meaning and inspiration to others.
We have created a Marketing & Engagement Coordinator post to help us achieve this ambition, through managing and increasing engagement with the charity’s members and other stakeholders. This includes assisting the Marketing and Engagement Manager with the planning and execution of marketing, branding and advertising strategies to better promote the ABF to all our stakeholders across all communications channels. This role also involves administering the ABF membership, including responding to enquiries and providing a positive and responsive experience of the charity. Activities include creating and monitoring engaging content for social media platforms, as well as developing the ABF’s membership processes to increase impact. There will be the opportunity to develop and implement activities to increase the ABF’s membership.
We are looking for someone with experience of digital and traditional marketing as well as customer relationship management (CRM) tools, data analysis software, HTML and graphic design applications. Importantly, you need excellent verbal and written communication skills to successfully convey the ABF’s brand, and the ability to build and maintain positive, trusted relationships with stakeholders.
This role is office-based, working two days per week at our office in central London. The closing date is Monday 22 April, with interviews due to take place on Monday 29 April.
The client requests no contact from agencies or media sales.
At the Whitehawk Foodbank, we are committed to building towards a future where there isn't a need for food banks in our local communities. We're doing this by supporting people to maximise their incomes, providing support and advice where needed, and campaigning for change in areas that directly affect food bank use.
As Campaigns Manager for the Whitehawk Foodbank, you will be responsible for growing and leading a
volunteer team to develop and deliver local influencing strategies through the Foodbank, organising the
local community to campaign for change. You will be the link between the Foodbank and the Organising
and Local Mobilisation (OLM) team at Trussell Trust as we build a movement to end the need for food
banks.
Specific Responsibilities:
• To develop and manage a team of volunteers including people with lived experience of
accessing a food bank. You will be building and distributing leadership across the team and
within the Foodbank to work on local influencing to reduce poverty and the need for food banks.
• To explore and understand the experiences that are driving people to need to access support
from the food bank, working with food bank staff and volunteers through listening activities and
research.
• To map out and build relationships with partners of the food bank, including referral agencies
and local anti-poverty organisations. To engage these partners in identifying the local drivers of
poverty.
• To identify a local issue driving poverty, build a campaign team and develop a strategy to build
power and win change, working with food bank staff and volunteers.
• To deliver the local influencing campaign, working with food bank staff and volunteers.
• To work with the OLM team and engage with the training and support on offer, including work
with other local organisers in the Trussell Trust network.
• To engage in Trussell Trust’s central priority campaign activities, working with the food bank and
local community.
• To help build on and roll out a reporting strategy.
• To attend weekly staff meetings with the Foodbank team, St Cuthman’s team, and wider St
Peter’s Family of Churches teams.
• Represent and respond to media requests and to create campaign specific social media posts.
Person Specification:
Technical skills and minimum knowledge:
• Experience or interest in campaigning or organising to achieve a change.
• Experience or interest working with volunteers.
• Experience or interest of community outreach in the local area and working alongside other
organisations with shared goals.
• Good project management skills, time management and ability to balance a range of priorities.
Behaviours and competencies:
• Confident in communicating and, able to seek and balance a range of views and stakeholders,
influencing where required.
• Demonstrate a commitment to the values of the Trussell Trust and Whitehawk Foodbank.
Key Stakeholders:
• Whitehawk Foodbank - project manager, other foodbank staff, volunteer team, and those with lived
experience.
• Trussell Trust:
o Area Team
o Senior Organiser who will be your key point of contact in the OLM department
o The wider OLM Team who will deliver training and relational support
o Policy and Research department and Strategic Communications department.
• Local Organisations. Engaging with other local organisations to campaign on areas of common
interest.
• Local Authority including local councillors.
Our Values:
As a local team in Whitehawk, and part of the Trussell Trust, we operate with a rich foundation of
commitments to working in a particular way.
St Cuthman’s, Whitehawk
We have established three strategic values for our next season of work together — two which express the
strengths we already have (joy and togetherness), leveraging them gladly to further our goals; and one
which we are sharpening our focus on (time) in order to make the progress we need.
Joy — Joy is a superpower, forged in perseverance, giving resilience, creating unity, keeping our eyes on
the prize and the good news of progress towards it. Joy brings courage, focus and strength. We practice
gratitude at regular opportunities and celebrate small and big wins — even in the midst of discouragement
and moments that feel like failure.
Togetherness — We understand the importance of team, diversity and positivity in order for each team
member to thrive and achieve their goals, and in order to reach our shared vision. Togetherness isn’t simply
a nice experience along the way to our victories; it is how we achieve them.
Time — our work is urgent, complicated, and full of challenge. Time can often feel against us. We are
learning to make time for what matters. This means growing in focus, boundaries, courage and kind
communication; and it results in feeling more energised, clearer-minded and greater impact.
The Trussell Trust
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by
Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore
supports our aim to be an organisation where the diversity of all employees is valued. We welcome people
of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to
diversity and equality of opportunity we are actively encouraging applications from under-represented
groups such as returning parents or carers who are re-entering work after a career break, people who are
LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those
with a lived experience of poverty as well as any other under-represented group in our workforce. We are
committed to ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include:
(see job description for a full list of tasks)
- Lead, inspire and develop the team at Action Hampshire to deliver our purpose
- Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans
- Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols.
- Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
- Enhance the charity’s impact and profile locally, regionally and nationally.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with an occupational charity that supports individuals who are a part of their community in their search for a Triage Coordinator. They have the vision to help everybody who is a part of their community with physical, mental, legal and career challenges. The charity champions individuals well-being and work with people to provide support or advice to enable them to manage whatever is in front of them, knowing they are not alone.
This role is permanent, part time (30 hours), offered on a hybrid basis where 40% of the working hours will at the rugby office.
As the Triage Coordinator you will provide triage and administrative support to the district support team and play a key role managing multiple inquiry channels, referral forms and invoices for service users who are accessing support through the charity’s service partners. You will update the records on the CRM system, ensuring that records are accurate, enabling the team to deliver efficient and effective support to service users.
To be successful, you will have an understanding of a range of issues faced by service users, like mental health, benefits, housing, care, and debt. You will understand safeguarding, confidentiality, and data protection procedures. You will have knowledge of office administration in a service delivery setting, in terms of resolving and processing queries and working with databases and spreadsheets. You will have experience using CRM databases and excellent IT literacy, with experience handling multi-channels.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a high-calibre candidate to join our staff team as an Operations Officer. The ClementJames Centre is an award-winning charity that provides programmes that address underachievement and social exclusion. We support nearly 3,000 children, young people and adults each year to release their potential.
The Operations Officer will play a pivotal role in providing support to the operations team. Reporting directly to the Operations Manager, this role entails maintaining precise financial records, reconciling transactions and reception duties. Additionally, the Operations Officer will provide administrative support to the HR function of the organisation.
This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Contract - Full-time, permanent. We are open to discussions about flexible working arrangements and part-time options.
Annual Leave - 33 days (including bank and public holidays) plus an additional 2 to 5 days at Christmas and a length of service entitlement (one day per year of service, up to 5 days)
Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme
To Apply
To apply for the role of Operations Officer, please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.
Please see our website to read the job pack and to complete and submit the application form.
The client requests no contact from agencies or media sales.
Prospectus is delighted to work with a well-established health and social care organisation to recruit a Senior People Partner responsible for the provision of high-quality strategic and operational workforce support to ensure best practice people management across the organisation.
Reporting to the Chief People Officer, the post holder will facilitate, spearhead, and implement strategic initiatives that promote, foster, and solidify a dynamic yet harmonious workplace where our client’s teams can thrive. The Senior People Partner is responsible for ensuring the contribution of HR expertise to business decision making and developing innovative people solutions to support business plans and strategy. You will act as a change agent, promoting a culture of innovation, inclusivity, continuous learning, and development encompassing all organisational levels. You will also coordinate with the People team during the recruitment process, aiming for excellence and diversity in our client’s healthcare-focused workforce.
We are looking for a pragmatic, commercially focused, all-rounded HR professional with a detailed understanding of change management principles and the ability to demonstrate a successful track record of major organisational change. You will be CIPD qualified or have equivalent experience and sound understanding of relevant employment legislation and the impact of future legislative changes.
You will have excellent interpersonal skills and the ability to communicate complex information both verbally and in writing in a clear, concise and effective way to staff and managers at all levels.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations and we welcome applications from all sections of the community.
In order to apply, please submit your up-to-date CV. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Prospectus is delighted to be working with an occupational charity that supports individuals who are a part of their community in their search for a Service Development Manager. They have the vision to help everybody who is a part of their community with physical, mental, legal and career challenges. The charity champions individuals well-being and work with people to provide support or advice to enable them to manage whatever is in front of them, knowing they are not alone.
This role is offered on a permanent, full-time role (35 hours a week), offered on a hybrid basis where you will work 40% from their Rugby office.
As the Service Development Manager, you will play a key role supporting strategic growth of support services. You will also support the development of new services and business development opportunities in line with the charity’s strategic priorities.
You will have experience working within and knowledge of the third sector and understanding of the charity objectives. You will have an understanding of quality assurance practises to embed continuous improvement in service delivery and knowledge of contemporary digital and personalised support service frameworks and models. You will have experience working with internal and external stakeholders, to develop and maintain partner service relations and networks. You will have strong strategic and operational skills along with excellent communication skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.