Direct Marketing Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About Age UK London
Age UK London is a charity that campaigns for an age-friendly London. We campaign for specific changes to improve the lives of older Londoners and ensure that their experiences, needs and contributions are heard and taken into account by decision makers.
We do this in three ways:
· Core campaigns, through which we will secure specific, sustainable changes to the policies and practices of decision makers to improve the lives of older Londoners.
· Shaping the agenda, by ensuring that the experiences, needs and contributions of older Londoners are heard by decision makers and form part of the public discourse on the future of London.
· Supporting the London network of local Age UKs. An age-friendly city relies on both campaigning and direct service provision, so we support the network of local Age UKs in London who deliver vital front-line services.
Since becoming a charity focused solely on campaigning in 2019, Age UK London has adopted and implemented a new strategy. We have agreed campaign priorities; successfully changed policy at a London-wide and borough level; and adapted our finance, HR and IT systems to better support a campaigning charity.
Who we're looking for
We are looking for a candidate to cover our CEO’s maternity leave from the end of May 2024 until the middle of February 2025 to oversee the continued delivery of the charity's current strategy. This includes securing policy changes in our current campaign priority areas of digital inclusion, public toilet provision and poverty amongst older Londoners; supporting the development of new campaigns; and establishing systems to increase our financial sustainability.
To apply please submit a CV and a covering letter of no more than two sides outlining your interest in and suitability for the role.
The client requests no contact from agencies or media sales.
The Role
As Marketing & Communications Manager, you will play a crucial role in shaping and implementing a comprehensive marketing strategy for SafeLives. You will work closely with the Head of Communications and Marketing, who will set the overall direction for our work to build brand credibility, communicate our Whole Picture strategy and market our products and services. You will also line manage the Communications Officer.
Your role will be instrumental in shaping stakeholder perception, raising awareness and securing support, making our key messages compelling and our content engaging, helping us visibly shift the conversation and drive real change in the UK’s domestic abuse response.
You will support the development and implementation of our brand, and you’ll take ownership of our digital channels and work with the Head of Team to develop our digital strategy and annual plan.
You’ll lead marketing campaigns planning for key areas of work, including our practice and training offers, helping to bring together robust data, the voice of survivors, and the view of practice experts to position SafeLives at the centre of the conversation with key decision makers and influencers.
Benefits include a generous package, including:
- 34 days’ holiday, including public holidays
- Flexible working, e.g. compressed hours
- Cycle-to-work scheme
- Eyecare vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: Monday 1st April 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone.
We’re looking for someone to join our small, busy Marketing and Communications team for 6 months as a part-time Marketing and Communications Officer.
We work with a team of incredible individuals across Wimbledon Guild. Our job as a Marketing and Communications team is to provide marketing support to each department, making sure that people who are eligible for support are aware of how Wimbledon Guild can help, as well as telling the stories of the people that Wimbledon Guild work with.
We’re looking for a team player who is comfortable getting stuck in as there will be occasions where you need to get involved in things that may be outside of your direct job role. The ability to work with different teams and with individuals from a diverse range of backgrounds is essential. We’re looking for someone who has a high level of attention to detail, who is enthusiastic, motivated and gets things done.
If this sounds like you, it would be great to hear from you.
Please complete an application form below, detailing in the Supporting Statement how you meet the person specification.
The client requests no contact from agencies or media sales.
This is a new role to deliver projects to raise our profile, enhance our brand visibility, drive engagement, raise income and help us to develop positive relationships with our key stakeholders and audiences.
Key responsibilities, reporting to the Head of Marketing and Communications:
- General: Provide day-to-day marketing and communications support to the wider organisation and to promote our programme delivery and our philanthropy advice offers.
- Web: Regularly review and update existing website content, including responding to requests from across the team.
- Social media: Manage the social media calendar, including sourcing and creating content, across all platforms – in line with our content and marketing strategy.
- Engagement and evaluation: Grow engagement with our channels and evaluate our social media and web activity as well as manage our Google analytics, producing reports as required.
- E-communications: Create e-newsletters, e-bulletins and deliver other email marketing as needed and manage relevant mailing lists in line with GDPR.
- Storytelling: Build our storytelling resources (case studies, photos, film) to enable us to demonstrate the impact of our work and to inspire more donors to support us and groups to apply for grants.
- Copywriting: Create copy as needed for marketing collateral and publications, reports, campaigns and website.
- Press and PR: Research stories, produce press releases and case studies, maintain media lists and record and evaluate media coverage.
- Brand Management: Manage our library of brand assets. Liaise with grant recipients regarding the acknowledgement of our funding and use of our logo. Review and establish a new online Photo Library, ensuring imagery is collected and stored in line with GDPR.
- Printed materials: Manage the design and production of reports and marketing collateral.
- Events: Support the delivery of organisational events and attend relevant external events to promote our programme delivery and our philanthropy advice offers.
- Video editing and creation: Develop our capacity to produce our own video content to support our marketing and communications activities.
- External suppliers: Liaise with printers, web agency, caterers and other suppliers when required.
- Contribute as a team member to the overall development of the Community Foundation.
- Undertake any other reasonable duties and responsibilities as directed by the Head of Marketing and Communications.
We will recruit for this position based on attitude and potential as well as knowledge and skills gained through direct experience. We also welcome experience from outside of traditional full-time work. If you don’t meet all the requirements, please don’t be put off applying.
- A natural storyteller with excellent written skills. Experience of writing engaging and inspiring copy for different audiences, channels and functions desired.
- Social media savvy. Experience in managing content and growth across multiple channels desired.
- A good eye for design with a strong understanding of brand. Experience of using software packages to create basic print materials as well as digital and video content desired.
- Embraces technology. Experience of using a range of digital communication channels and tools, and comfortable with content management systems, email management software and social publishing tools desired.
- Excellent interpersonal and communication skills, including the ability to build and maintain relationships with internal and external stakeholders and supporters.
- Excellent administration skills and attention to detail.
- Highly organised and happy to juggle projects and activities and respond swiftly to circumstances when required.
- Proactive and self-motivated with the ability to work autonomously but also as part of the wider team.
- Flexible and open, excited to take on new challenges and learn new skills if the role requires.
- Creative and enthusiastic with the ability to bring fresh ideas to our work.
- Passionate about using your skills and knowledge to help us transform the lives of local people.
This is a full-time (Monday - Friday working 9am - 5pm) position and with opportunities for hybrid working with some time each week in our office in central Devizes. (Please note during the probation period the successful candidate will be expected to be in the office up to four days a week). Occasional travel throughout Wiltshire and Swindon will be required so the ideal candidate will be based in the county and therefore a driving licence is desirable.
Salary £23,400 - £27,000 depending on experience. If you are interested, please visit our website and download the application pack below for further information about us, the role and how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Venn Group are delighted to be in partnership with the RAF Benevolent Fund to recruit for an exciting new Digital Manager position. The RAF Benevolent Fund is the leading welfare charity for the RAF, providing services to over 40,000 people.
As a key role in the Fundraising Directorate, the Digital Manager will lead on managing and developing the RAF Benevolent Fund’s online presence to help them engage with new and existing audiences.
Key responsibilities:
- Develop and deliver the Fund’s digital communications and fundraising strategy
- Take the lead on scoping, proposing and implementing digital campaigns for fundraising and non-fundraising purposes
- Maintain budget responsibility for the Digital budget
- Manage and develop the Fund’s website, intranet, social media channels, and digital newsletters
- Set up and run paid social media campaigns to support fundraising and welfare activities, using analytics to shape and inform the content plans
- Support the Communications team to generate and publish relevant content
- Use data and insight to develop and optimise digital activities and content to generate new audiences, maintain existing and drive conversions
- Produce regular reports demonstrating performance of digital channels and campaigns
- Manage external agencies and meet income, expenditure and agreed targets
Person specification:
- Degree or Digital Marketing/Fundraising Qualification or equivalent
- Proven experience in managing digital paid media fundraising activities
- Extensive experience of managing websites and working on CMSs
- Excellent attention to detail and strong interpersonal skills, relating well to people at all levels
Highly Desirable:
- Membership of the Chartered Institute of Fundraising
- Knowledge of online payment gateways
- Experience of promoting national fundraising events
Agency reference number: J78591
Location: Central London
Duration: Permanent
Salary: £48,000 per annum + benefits
Working hours: Full time
Working pattern: Hybrid
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Salvation Army – Retention Campaign Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £43,798 per annum
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, has exciting opportunities to join the charity’s small, but hugely dynamic and successful, Individual Giving team with two openings for a Retention Campaign Manager.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 650 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Income raised by the Individual Giving team has grown significantly year-on-year, and this year the organisation has an ambitious target of raising over £50 million in unrestricted income.
The charity is seeking motivated and hardworking candidates to join the team, taking the lead on multiple retention appeals and supporting the Retention team to deliver an annual income target of £40 million. You will inspire and motivate supporters to continue supporting and to drive loyalty. You will deliver both online and offline activity, including cash appeals, direct debit and upgrade asks, and loyalty communications – as well as our flagship £14M warm Christmas Appeal. You will also be responsible for managing and developing one line report.
Successful applicants will have demonstrable experience of working within Individual Giving across a range of direct marketing channels. They will be a brilliant team player with exceptional project management and organisational skills, the ability to manage relationships with key external agencies and strong attention-to-detail. This will be a great opportunity for somebody looking to progress within their fundraising career and work for a charity with multi-million-pound income targets.
CLOSING DATE: 9am, Tuesday 2nd April 2023
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
We are looking for a Supporter Development Manager for a 12 month contract with an inspiring national social welfare charity, to be responsible for delivering exciting projects all designed to generate income or to steward supporters.
This is a hybrid role, with 2 days a week in the London office.
The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!
The Role
Plan and manage campaigns end to end,to supporters and shoppers through channels including direct mail, email, telephone, SMS, social media and supporter stewardship events.
Implement supporter development strategies to include welcome communications, upgrade, reactivation and other stewardship-based initiatives to maximise retention.
Work with the Senior Product Managers to produce annual and campaign budgets.
Coach and mentor members of the team in communications expertise and management skills.
The Candidate
Significant experience of planning and managing complex direct marketing campaigns including direct mail and email.
Effective management of multiple key suppliers, ensuring service is to agreed standards
Significant evidence of effective income and expenditure budget management and of producing scenario models and
forecasts.
Experience of managing and leading large and complex projects.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Partnerships Manager, Generate Opportunities
Reports to: Executive Director
Salary: c. 36k pa dependent on experience
Hours: 36 hours per week
Location: Head Office: Wandsworth SW18, flexibility to support pan-London sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time Permanent
Introduction to Generate:
Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities.
Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!
Employment and Supported Internships
A current and key area of our focus is Employment across London and beyond, we work in close collaboration with a range of stakeholders and commercial partners to deliver supported internships as a pathway to paid employment and a career.
Selected interns undergo a full academic year-long placement in a commercial work setting, gaining valuable work experience and essential employment skills. Throughout the internship, tailored job support and pastoral oversight is provided by Job Coaches and Managers working on-site, in our partnership settings. These currently include a range of hospitals, colleges, and local authorities.
Generate has been building stakeholder partnerships at the forefront of supported employment internships for young people with learning disabilities since 2018. We are proud that an approximately of 70 % of interns transitioned successfully into paid employment. This translates into real change: reducing reliance on services and increasing agency in positive, self-directed outcomes.
As Partnerships Manager, your collaboration with the Employment Manager will lead on the delivery of supported internships. Responsibilities include: managing multi-site projects and a growing team, recruitment and training initiatives, securing funding and fostering key partnerships with local authorities and colleges. Your contribution will be to manage and lead the sustainable growth of our supported internship offerings in alignment with our organisational objectives.
We are seeking a highly skilled business professional to cultivate and nurture these critical relationships. You will have experience of multi-site project management, data analysis and reporting, plus exceptional people management skills. Experience in the employment sector/internships/graduate recruitment would be of interest. A degree in business/marketing/communications or similar preferred.
Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported; we create a sense of belonging.
Closing Date: 23rd April 2024
Join us in making a difference! Apply now to become our Partnerships Manager and play a pivotal role in transforming lives and communities.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunity employer.
Charity No: 1069548 Company No: 3461665
No agencies please.
Do you have Experience working in Digital Product management?
Do you want to work for an employer that cares about your well-being and works hard to make the organisation a great place to work?
Remote Opportunity!! A UK Consultancy Seeks a Dynamic Digital Product Manager!
We are partnering with a UK-based consultancy specialising in social research and analysis to hire a Digital Product Manager. You will play a crucial role in an agile team of ten, ensuring the organisation's products provide value to both clients and the business.
About the contract
This is a full-time 37.5-hour per week permanent contract. This is a remote role. On occasions, you will be required to attend the office located in Brighton for meetings and events.
Benefits
* Salary is £45,000 - £54,000 per annum depending on experience.
* 30 days annual leave plus bank holidays
* Annual bonus related to company performance.
* Personal training and development fund
* Core hours of 9:45-16:00 with flexibility for lunch, start and end times, appointments, TOIL, etc. to be agreed with your line manager.
* Up to 5% employer matched pension contributions
About the Role:
As Digital Product Manager, your goal is to facilitate evidence-informed decision-making by providing accessible and comprehensible place-based data. Your responsibilities include:
Product Value:
* Understand client needs through direct contact and user support.
* Articulate how the product addresses client needs.
* Translate client needs into user stories with clear specifications.
* Review and approve deliverables.
* Evaluate client engagement and product usage.
* Collaborate with technical and research teams to ensure product alignment.
Product Roadmap:
* Develop and maintain the product roadmap.
* Align roadmap with strategic objectives.
* Coordinate product communications with marketing and user support.
Product Strategy:
* Develop and maintain product strategies.
About You:
* Proven track record in digital product management, preferably in a SaaS subscription platform.
* Experience in direct customer/user interaction.
* Familiarity with Agile methodologies and technical development collaboration.
* Ability to conduct customer research and assess product performance.
* Logical thinker and problem solver.
* Quick learner and adaptabe.
If this opportunity is of interest please get in touch to discuss further. We would be happy to share a more detailed job description.
The deadline for applications is Friday 12th April.
First stage virtual interviews will take place week commencing 22nd April. Second stage interviews will be in person. This will take place week commenicing 29th April.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an enthusiastic and proactive individual to help us grow and strengthen our social media, digital marketing, communications and content, with a minimum of three years professional working experience.
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and Black Charity Leaders.
The client requests no contact from agencies or media sales.
Key working relationships: Internal: Corporate Partnerships, Supporter Marketing, Finance, Supporter Relations, Finance, Supporter donations, Media, Brand and Communications, Creative, Policy External: Professional Fundraising Organisations, Corporate Organisations, Third Party Agencies
Job Purpose:
• Manage high value existing and new business partnerships in order to deliver on partnership objectives and maximise income, support and awareness for Barnardo’s.
• Develop plans and assist colleagues in the development of Partnership plans to deliver on partnership objectives ensuring the organisation can deliver as agreed
• Actively contribute to and support the corporate team in development and delivery of their strategies
• Develop and implement initiatives leading to new sources of income and opportunities for employee engagement
• Collaborate across departments internally to build awareness and ensure effective delivery of the Partnership objectives and targets.
• Support colleagues in delivery of partnership plans
Key Responsibilities: Job Title: Relationship Manager - Corporate Grade: C Page 2 of 6 Eval Ref No: JE2021-071 2023 Version
• Contribute to the aims and objectives of partnerships through preparing, managing and delivering activity plans and income budgets in support of the Partnership plan
• Support New Business Development wherever necessary and develop regional small business in line with objectives • Responsible for the implementation of national, regional and local corporate partnership initiatives
• Develop and deliver innovative approaches to achieving fundraising targets and new opportunities for employee engagement
• Lead on designated partnerships, projects and events contributing to the Partnership plan
• Implement and maintain excellent communications procedures with colleagues and key stakeholders across all areas of the Charity to coordinate delivery and raise awareness of partnership objectives and targets
• Provide support for and on behalf of Barnardo’s colleagues and corporate partners as directed
• Represent Barnardo’s at corporate events as required
• Administer appropriate income/expenditure procedures, produce monthly reports and maintain accurate records of fundraising and other activity to enable evaluation and analysis
• Represent and/or deputise for the Senior Corporate Relationship Manager as required
• Drive corporate partners to deliver on or exceed planned fundraising targets.
• Proactively support Corporate Partnerships and colleagues in the ongoing development of activities and initiatives that will contribute the corporate team objectives.
• Support Relationship Executives in their day to day job, providing direction, sharing experiences and providing advice and assistance as required.
• Contribute to a culture of excellence and transparency within which colleagues can operate and communicate effectively. • Deliver exceptional account management in support of partnership objectives
• Maximise use of available resources and the ROI on each corporate partnership
• Contribute to the development and implementation of business systems to support the work and lead by example in ensuring compliance with Barnardo’s policies and protocols, fundraising best practice, FSB and IoF codes and relevant legislation at all times.
• Maintain accurate records of fundraising and activity to enable evaluation and analysis
• Represent the team or Barnardo’s at internal and external meetings
• Respond to internal and external queries in a timely and professional manner in accordance with team practice
• Assist and advise others in the successful production of fundraising, communications and promotional materials for corporate partners
• Help to create, devise and implement fundraising ideas and working practices as part of a creative fundraising team
• Be self administrating and support the administration on larger accounts
• Such other duties as may be required to fulfill the objectives of the role
This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other Job Title: Relationship Manager - Corporate Grade: C Page 3 of 6 Eval Ref No: JE2021-071 2023 Version duties commensurate with the salary and competence requirements of this post from time to time as required. Pre-employment checks will be required for the role.
The client requests no contact from agencies or media sales.
Helping to drive an energetic content team in the Marketing and Communications department, the Content Manager is responsible for supporting the Senior Content Manager to create, curate and coordinate content within a defined strategy.
With a particular focus on the procurement, migration and rollout of a new digital asset management system, this role ensures the organisation have easy access to effective, engaging content created with an audience-centric approach.
The role also line manages the Library Officer, who works to ensure content is compliant and available for use as appropriate, through managing resources including an accessible digital asset management system, and by providing direct assistance across the organisation.
Role responsibilities
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Support in the execution of an audience-focused content strategy aligned with our vision and goals.
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Support the curation of high-quality, engaging content, working closely with the Creative Studio team and external agencies to develop assets, ensuring that all content is aligned with brand guidelines and relevant audience insight.
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Drive DAMS strategy development, manage training, communication, and change management, and oversee the system, workflow, and metadata roadmap, driving improvements to meet evolving business needs.
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Curate and store raw content and all assets in accordance with data protection legislation (GDPR) and ensuring legal protection, developing approaches to contracting, licensing, subject consent and usage, that maintains a sensitive approach to client confidentiality.
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Provide support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.
Person Specification
Technical skills and minimum knowledge:
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Experience managing content resources and digital asset management systems, including helping others access and use assets appropriately.
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Content planning skills, including brief development, storyboarding and project management.
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A strong understanding of different communications channels and the creative content that can be used across them to share stories to drive engagement with our vision and income generation.
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Sound understanding of contracting and licensing creative work as well as data protection principles and compliance.
The client requests no contact from agencies or media sales.
Job title: Content Executive
Service: Digital Marketing
Location: Home based
Hours: 22.5 hours per week (part-time)
Salary: Grade 3 (lower) point 20-23: £28,315 – £31,073 FTE (£17,218.58 - £18,895.74 pro rata, per annum + £480 home working allowance)
Contract type: 12 month contract (with the aim of being made permanent)
We are looking for a skilled web copywriter who is passionate about creating helpful content for families and comes with a track record of working with subject experts to translate difficult topics online. You will have the opportunity to develop and shape a distinct area of our upcoming website and provide direct support to families looking for information and help as part of Family Action and our helpline, FamilyLine’s digital offer.
This is a part time role with the flexibility to fit around candidates’ lives and brings with it the chance to makes a real difference to families looking for help and guidance.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
Next steps:
- To apply: fill out the Application Form and email it to inbox 6 (email located on the advert document)
- To learn more about Family Action: check out our Recruitment Pack
- To learn more about Family Action’s terms & conditions: check out the Summary Terms & Conditions of Employment
- To help us fulfil our commitment to encouraging diversity and promoting equal opportunities: fill out our anonymous Equality & Diversity Monitoring Information survey
Closing date: Monday 1st April 2024 at 17:00
Interview date: Weeks commencing 8th and 15th April 2024
For direct queries with the hiring manager, please email Matthew Dennis (email located on the advert document).
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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