Administration Assistant Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Construction Plant-hire Association (CPA) is the leading membership and representative body for construction plant-hire in the UK. Established for over 80 years, we now have more than 1,800 Members, ranging from owner operators with a single machine, right through to the largest companies in the industry, with hire fleets of thousands of machines. We are a small friendly Team based in the Barbican London.
A role of two half’s covering both finance and administration. We are looking for a well-organised and committed person with some experience in accounting and administration processes who will work as part of our small membership team on a part time basis based at our London office.
You will be working closely with our Finance Manager assisting him with accounting duties including inputting Suppliers invoices, direct debits, and general accounting work. While in addition, assisting the membership team with administration tasks as required, reporting to the Membership Manager.
What we are looking for:
- Excellent communication skills.
- A can-do attitude.
- Well, organised with good attention to detail.
- Knowledge of Microsoft Office applications including Word, Outlook, and Excel.
- Previous experience using Sage Accounting and MS Dynamics CRM preferred.
The ability to work as part of a small team and to understand that requirements will be varied and change on a day-to-day basis, so a flexible approach is important.
A generous benefits package including pension and private health care is offered after a qualifying period.
Closing date for applications: 12.04.2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yeldall Manor is a Christian addiction recovery centre where we see men's lives changing on a daily basis.
If you have admin experience, IT skills, and great attention to detail, we’d love you to join us in this part-time role assisting with administration relating to our supporters and their donations, as well as other admin tasks.
You'd be based in our friendly Finance & Fund-Raising office (in a lovely, rural setting near Twyford, Reading) with four other staff members, and all our roles also involve a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
MAIN TASKS OF THE JOB:
Supporter Relations Admin: Assisting the Administration & Supporter Relations Manager to maximise support (finance, prayer & goodwill) for Yeldall Manor through the development and maintenance of good relationships with the supporters of Yeldall’s work (individuals and churches) including:
- Processing and recording cheque, cash, BACS, standing order and giving website donations
- Sending thank you letters
- Processing and filing gift aid declarations and liaising with Deputy Finance Manager re gift aid submission
- Assisting in the preparation of the monthly prayer diary & quarterly newsletter
- Being part of organising supporter events
- Possibly assisting with updating social media and website
Trust Admin: Contributing to maintaining positive and effective relationships with supportive trust funds through:
- Compiling and maintaining relevant information for trust bids
- Liaising with our Trust Fund-Raising consultants and providing necessary information
- Keeping records of donations, actions and correspondence on the donor management database
Reception/General Admin: Understanding the role of volunteer receptionists and undertaking this role where necessary.
Staff Admin (Training & HR): Assisting the Administration & Supporter Relations Manager with personnel and training administration through
- Keeping training spreadsheet up to date to maintain accurate and up to date records of all training
- Administering DBS & DVLA checks
- Coordinating/updating & uploading policies
- HR filing and scanning as needed
OTHER DUTIES:
- To implement the programme for the benefit and well-being of all residents
- To offer a high level of care and support to all residents during their time at Yeldall Manor, maintaining appropriate professional conduct and boundaries at all times
- To promote Yeldall Manor with churches and professional agencies, speaking to church groups and professionals as required
- To support residents on the Yeldall programmes by interacting with them and encouraging them in their recovery and spiritual growth. To be willing to share your faith with residents and to pray for them if requested
- To uphold at all times the Christian values and ethos of Yeldall in all dealings both internally and externally
- To contribute to the overall running of the Yeldall Manor programme as required and as commensurate with your role
Please check out the job description for more information about this varied role, which would be a great introduction to fund-raising, if you are seeking to move into this sector.
The client requests no contact from agencies or media sales.
A leading Not-for-Profit organsation is looking for additonal Administrative Support within the HR and Recruitment team on a 6 month contract paying 13.50-15.50 P/H including Holiday Pay with also an opportunity of applying for the permanent role after 6 months.
Role Overview: As an Administrative Assistant, you will play a pivotal role in ensuring the smooth operation of the organization. You'll be the backbone of our administrative processes, supporting various teams and contributing to there overall success.
Key Responsibilities:
- Office Management: Maintain a well-organized office environment, including managing supplies, equipment, and facilities.
- Communication: Handle incoming calls, emails, and inquiries professionally and efficiently.
- Data Entry and Record Keeping: Accurately input data, maintain databases, and organize files.
- Scheduling and Coordination: Assist with scheduling meetings, events, and appointments.
- Support to Senior Leadership: Provide administrative support to senior executives, including calendar management and travel arrangements.
- Event Coordination: Assist in organizing workshops, conferences, and community events.
- General Administrative Tasks: Handle photocopying, filing, and other day-to-day administrative duties.
Administrative experience alongside a good understanding of microsoft packages is essential. Charity/Not-For-Profit experience is desirable.
What they offer:
- Hybrid Working
- Supportive and Inclusive environment
- opportunities for professional Growth.
- The chance to contribute to meaningful projects that impact lives.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s NHS Talking Therapies service including processing referrals, scheduling appointments and dealing with client enquiries.
You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.
You will demonstrate a high level of professionalism and empathy towards clients and have an understanding of common mental health difficulties. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise are key to the success of this role.
This role is subject to a Basic DBS Check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Applications for this role close at 9am on 3rd April 2024.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Hammersmith and Fulham Foodbank is entering an exciting phase of development as we strive to make a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound services, and engaging with schools, businesses, and local events to promote our mission. We have experienced a period of rapid growth in our demand and the size of our charity. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
We are looking for an Administrator to work with us in our small but busy team, to drive operational efficiency through high-quality administration, resource management, and collaborative teamwork. The role will require you to provide exceptional customer service to our clients, manage non-food resources for our Foodbank sessions, oversee home deliveries, address enquiries, and efficiently coordinate administrative tasks on a day-to-day basis.
Key responsibilities:
- Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
- Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
- Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.
What you\'ll bring:
- Experience in dealing with a range of stakeholders and using high-quality customer service skills
- Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
- An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
- A commitment to social justice, equity, diversity, and inclusion
- Excellent interpersonal skills, with good communication skills (both written and verbal).
Requirements: An Enhanced Criminal Records check is required for this role.
What we’ll offer:
- Permanent, full-time hours contract
- Competitive salary
- 33 days annual leave
- Generous pension scheme
- Opportunities for professional growth
- Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community
Please note that the closing date for applications is initially set for Wednesday 10th April 2024 but depending on the number of applications received, we may bring this forward. We encourage early applications.
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
Location: St Matthews Church, Wandsworth Bridge Road, SW6 2TX.
Contract: Full time, Permanent
Salary: £28,000 PA
Strictly no agencies, please.
REF-212 683
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
The post holder will support and work directly with the CEO and provide some assistance to the Senior Management Team (SLT) and the Board of Trustees to support the delivery of the Charity's non clinical governance arrangements. The role will have a key focus on forward planning and streamlining ways of working whilst ensuring essential compliance and regulatory requirements are met.
ABOUT YOU
An organised self-starter who can provide a full on Executive Assistant service, with the ability to multi task, delegate and plan their time management. A methodical approach to diary management is a must and the successful applicant will have a proven track record within this area, along with detailed minute taking and providing excellent administrative support at senior levels.
Please review the Job Description of further details
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
Note: In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
We reserve the right to close this vacancy early if we recieve sufficent applications therefore, please submit your application as early as possible
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role is full time (35 hours per week)
Salary £22,932 per annum for 35 hours
Permanent Contract
Hybrid working – mainly from home but should be available to go into our office (Aylesbury area) when required.
Enjoy a varied administrative role where no two days are the same? Are you organised, versatile and care about making a difference locally? Would you like to support Buckinghamshire’s communities, charities and voluntary groups to be strong and resilient?
ABOUT US
At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.
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We support hundreds of communities and causes across Buckinghamshire by helping charities and voluntary groups to be the best they can be – perhaps by helping them find funding, run their organisation or find volunteers.
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By helping local residents to find volunteering roles, we support people who want to give back to their communities while at the same time help local charities to find the volunteers they may need to support vital services.
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And through our community services, we help to build strong, resilient communities and directly help people – the elderly, vulnerable and socially isolated – where we see an unmet need.
About you
Enthusiastic, committed and customer focused; you will be an experienced administrator with a flexible approach, and relish variety in your work.
You will like connecting with different people whether that be individuals, volunteers or those working with charities and community groups. As one our first points of contact for Community Impact Bucks you will be able to demonstrate a respectful, inclusive and non-judgmental approach.
Key responsibilities
Key tasks include:
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Provide administrative support across digital platforms to the VCSE and Community Development team.
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Provide first point of contact for enquiries and referrals to our projects and services, including the Volunteer Matching Service, Transport Hub and our Handy Helper Service.
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Recording and collating monitoring information – using SurveyMonkey and other tools.
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Providing comprehensive support with our database (Salesforce).
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Creating/editing reports, presentations, online forms, leaflets, newsletters and other materials.
Key requirements
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Experience of administrative support and customer service
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A multi-tasker who is able to prioritise tasks, plan ahead, be resourceful and use own initiative.
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Able to communicate effectively and with people from a variety of backgrounds in writing and face to face.
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Respectful of confidentiality, with a high level of emotional intelligence.
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Excellent attention to detail and accuracy.
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Competent user of Microsoft Office Word, Excel, PowerPoint, Teams, and Outlook.
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Knowledge of software such as SharePoint, Eventbrite, Survey Monkey, Zoom and Slido or have a willingness to learn.
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Confident working with data and creating spreadsheets and graphs.
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Able to work outside normal office hours on occasion.
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
Closing date 4/4/2024
How to apply
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am Thursday 4th April 2024.
The client requests no contact from agencies or media sales.
You will be well organised, with previous experience in planning and executing conferences and other events. Previous experience working with volunteers or in a client facing environment is essential
Day to day responsibilities include dealing with general enquiries and requests, organising events and training courses, preparing briefing notes and accurate document management.
Details
Post: Team Assistant, Provincial Support Team
Description: To support engagement activities and respond to contacts from key stakeholders. To assist the Provincial Support team and the Masonic Support Department with the delivery of all activities, in particular working closely with external stakeholders and volunteers who play a central role in ensuring the award of grants to individuals.
Hours: 34 hours per week (early finish on Fridays)
Hybrid:Work from home two days per week
Salary: £27,664 - £30,105 (depending on experience)
Holiday:25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Masonic Support Programme Lead
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Main responsibilities
· Administer general enquiries and requests made to Masonic Support Department
· Support the Masonic Support Department to arrange and run conferences, regional meetings and other events
· Arrange delivery of PGA Induction training
· Provincial Support record maintenance / Filing / Archiving
· Research and prepare briefing notes/topic summaries to support the activities of the Provincial Support Team
· Assist the Volunteer Officer and Masonic Support Administrator
Person specification
Essential
• Educated to A-level (or equivalent)
• Experience of working with volunteers or in a client facing environment
• Event administration and management
• Preparing briefings, guidance, reports and correspondence
• Self motivated and able to work independently
• Proactive and supportive team working
• Excellent standard of written and spoken English
• Excellent attention to detail
• Able to communicate clearly and concisely
• Able to build effective relationships with colleagues at all levels
• Able to use initiative to take decisions and solve problems within assigned level of responsibility
Desirable
• Degree level qualification (or equivalent)
• Charity sector experience
• Working for a membership organisation, Trade Association or similar
• Providing administrative support for a team
• Basic knowledge of Freemasonry and its structures
• Arranging and supporting meetings and events using zoom
• Intranet maintenance using Pagetiger
• Working with Powerpoint
• Basic records management
How to apply
Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.
Deadline for applications: 7th April
The client requests no contact from agencies or media sales.
We are looking for a temporary Programme assistant for a social welfare charity. You will need strong administration ,IT , Diary management ,minute taking and excellent report writing skills
Hybrid working 2 in London
The Role
To provide administrative support to the Local Programmes Team
To support the management Local Programmes and wider team calendars
To manage the shared Microsoft Teams space for shared documents across programmes
To manage the processes required to support new and existing partner organisations and co-production partners to participate in programmes
The Candidate
Administrative experience
Diary management experience
Exceptional organisational skills
Ability to competently use MS Office suite and Microsoft365 to deliver work
Ability to present clear, concise minutes and/or reports
Ability to confidently engage with different people
Experience of data and/or customer relationship management systems
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
This is a challenging and busy role supporting the delivery of the Financial Inclusion programme across the UK, including support for Financial Inclusion projects under the Scotland team. The Financial Inclusion Assistant is responsible for providing high level support to the Head of Financial Inclusion, Senior Managers and other team members as appropriate. The Financial Inclusion Assistant supports the coordination and delivery of a range of projects, communications, events and working groups across the Financial Inclusion department.
Role responsibilities
· Support the delivery and coordination of projects and working groups within the Financial Inclusion department and management of team email inbox
· Support the Financial Inclusion Leadership team to manage team engagement, planning meetings and working groups, taking minutes and assisting in the preparation of reports, communications, presentations and other documents
· Perform administrative duties for any Steering Groups led by the Financial Inclusion department, scheduling meetings, preparing agendas, recording minutes and producing reports as required
· Support the Financial Inclusion department through excellent stakeholder management, building positive relationships between teams across the Trussell Trust
· Act as a key contact point between the SLG and the Financial Inclusion department, ensuring expectations and objectives are met and all queries answered satisfactorily
. Organise and support the Head of Financial Inclusion with events, both internally and with other key stakeholders, liaising with event management companies when appropriate
Person Specification
Technical skills and minimum knowledge:
· Strong administration skills
· Strong organisation skills and experience of working with tight deadlines and managing a varied workload
· Experience of supporting the organisation and delivery of a range of projects, events and meetings
· Strong IT skills including confidence in using all MS Office applications
· Numerate with the ability to present and analyse data
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy and knowledge of diverse groups of people from a range of backgrounds and lived experiences.
· Excellent written and verbal communication skills
· Excellent interpersonal skills with experience of building relationships internally across an organisation and externally with key stakeholders
· Comfortable working autonomously and across multiple tasks with a high degree of self-management and personal organisation
Key Stakeholders
· Network Programmes & Innovation
· Network Operations
· Participation
· Fundraising
· CEO/ Senior Leadership Team
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
This is a new role to deliver projects to raise our profile, enhance our brand visibility, drive engagement, raise income and help us to develop positive relationships with our key stakeholders and audiences.
Key responsibilities, reporting to the Head of Marketing and Communications:
- General: Provide day-to-day marketing and communications support to the wider organisation and to promote our programme delivery and our philanthropy advice offers.
- Web: Regularly review and update existing website content, including responding to requests from across the team.
- Social media: Manage the social media calendar, including sourcing and creating content, across all platforms – in line with our content and marketing strategy.
- Engagement and evaluation: Grow engagement with our channels and evaluate our social media and web activity as well as manage our Google analytics, producing reports as required.
- E-communications: Create e-newsletters, e-bulletins and deliver other email marketing as needed and manage relevant mailing lists in line with GDPR.
- Storytelling: Build our storytelling resources (case studies, photos, film) to enable us to demonstrate the impact of our work and to inspire more donors to support us and groups to apply for grants.
- Copywriting: Create copy as needed for marketing collateral and publications, reports, campaigns and website.
- Press and PR: Research stories, produce press releases and case studies, maintain media lists and record and evaluate media coverage.
- Brand Management: Manage our library of brand assets. Liaise with grant recipients regarding the acknowledgement of our funding and use of our logo. Review and establish a new online Photo Library, ensuring imagery is collected and stored in line with GDPR.
- Printed materials: Manage the design and production of reports and marketing collateral.
- Events: Support the delivery of organisational events and attend relevant external events to promote our programme delivery and our philanthropy advice offers.
- Video editing and creation: Develop our capacity to produce our own video content to support our marketing and communications activities.
- External suppliers: Liaise with printers, web agency, caterers and other suppliers when required.
- Contribute as a team member to the overall development of the Community Foundation.
- Undertake any other reasonable duties and responsibilities as directed by the Head of Marketing and Communications.
We will recruit for this position based on attitude and potential as well as knowledge and skills gained through direct experience. We also welcome experience from outside of traditional full-time work. If you don’t meet all the requirements, please don’t be put off applying.
- A natural storyteller with excellent written skills. Experience of writing engaging and inspiring copy for different audiences, channels and functions desired.
- Social media savvy. Experience in managing content and growth across multiple channels desired.
- A good eye for design with a strong understanding of brand. Experience of using software packages to create basic print materials as well as digital and video content desired.
- Embraces technology. Experience of using a range of digital communication channels and tools, and comfortable with content management systems, email management software and social publishing tools desired.
- Excellent interpersonal and communication skills, including the ability to build and maintain relationships with internal and external stakeholders and supporters.
- Excellent administration skills and attention to detail.
- Highly organised and happy to juggle projects and activities and respond swiftly to circumstances when required.
- Proactive and self-motivated with the ability to work autonomously but also as part of the wider team.
- Flexible and open, excited to take on new challenges and learn new skills if the role requires.
- Creative and enthusiastic with the ability to bring fresh ideas to our work.
- Passionate about using your skills and knowledge to help us transform the lives of local people.
This is a full-time (Monday - Friday working 9am - 5pm) position and with opportunities for hybrid working with some time each week in our office in central Devizes. (Please note during the probation period the successful candidate will be expected to be in the office up to four days a week). Occasional travel throughout Wiltshire and Swindon will be required so the ideal candidate will be based in the county and therefore a driving licence is desirable.
Salary £23,400 - £27,000 depending on experience. If you are interested, please visit our website and download the application pack below for further information about us, the role and how to apply.
The client requests no contact from agencies or media sales.
We are currently looking for a Regional Assistant Manager to join our passionate and committed Regional team on a Permanent Contract.
The successful candidate will be client focused and an excellent listener, have a keen eye for detail and be able to engage well with all relevant stakeholders.
The scope of this role is to work as part of the Migrant Help Asylum Services team, part of the AIRE contract, and to provide a professional service which includes the provision of advice and guidance in addition to aiding with the completion of support applications. You will support and manage the Client Advisers within the Regional Team, champion training, coaching and overall management of the team. You will be required to support in the completion of all types of asylum applications, induction briefings to new arrivals in initial accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations.
If you are an excellent communicator, have the ability to work with people in sensitive and emotionally demanding situations and are looking for an exciting role within an ever-growing, fast paced team, we’d love to hear from you!
As the Regional Assistant Manager your duties would include:
- Provide an Advice and Guidance service to Asylum Seekers and Failed Asylum Seekers, including assessing eligibility criteria and completing Asylum Support Application Forms (ASFs), notifying the Authority on changes of circumstances, immigration related matters within the scope of OISC regulations, Voluntary Assisted Returns, and signposting to other organisations
- Responsible for day-to-day operational oversight of the Client Adviser team under the overall management of the Regional Manager, including monitoring inboxes and respond or allocate requests received, planning for staff workloads, absence monitoring and ensuring assigned rota duties, are carried out as planned
- Support with the Health and Safety arrangements of this multi-disciplinary team, ensuring the team are safe and secure at all times through robust lone working and RAMS arrangements
- Conduct line management of client advisers, including supporting the recruitment and inductions of new staff, employee development, appraisal and supervision, performance monitoring, absence monitoring, disciplinary and conflict resolution
- First line of escalation for Client Advisers on complex cases, including unplanned and complex cases, ensuring Initial Accommodation requests, Requests for Further Information and Evictions are dealt with in a timely manner, and initial escalation for safeguarding issues or concerns
- Handle calls effectively, work in a timely way to ensure that clients are supported appropriately whilst ensuring that we are able to support as many people in need as possible
- To support KPI assurance for the regional team
- Provide outreach and face to face support for clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Manager or / or Head of Service
- Facilitate team meetings including daily briefings to ensure that team members are up to date on matters that effect the delivery of service, such as policy and legislation changes
- Act as a contact with the Home Office, Social Services, Healthcare Professionals, AASC provider and other relevant agencies for applicants with additional support needs
- Keep full, accurate and up-to-date case records and complete case follow-up within the requisite time scales and undertake any necessary administrative tasks
- Support Regional Manager with administrative requirements for the contracts and services i.e, daily management reports, KPI data checks, managing regional appointments to ensure efficient service delivery; and Quality Management of the service, including but not limited to; supervisions and file reviews, client feedback, internal and external audit activity e.g. Advice Quality Standards, ISO etc. as well as In line with OISC and Migrant Help requirements and quality frameworks
- Attendance at sub-contract/stakeholder/safeguarding meetings as required, ensuring Migrant Help policies, and operating procedures are followed at all times
- Undertake any other duties which may be assigned from time to time and may include cover for other funded projects e.g. Supporting Victims of Human Trafficking and anti- human trafficking operations, EU Migrant Advice, Foreign National Prisoner Advice Service
The experience and skills you need:
- Demonstrable competence in a people management role, at supervisory level
- Working with people in sensitive and emotionally demanding situations is essential
- Proven ability to prioritise and work on your own initiative whilst respecting boundaries
- Ability to plan, review, work and deal with deadlines and conflicting priorities
- Shows resilience when faced with challenges from both work and individual clients
- operational experience working to challenging performance KPI's
What else to expect:
- The Regional team operate Monday to Friday between 8am and 6pm, however this service operates and Out of Hours and there will be a requirement to work this on a rota basis
- This post will, on occasion, require travel therefore flexibility is required to meet this need when it arises
- The postholder will need to fulfil rostered duties as may be required of the service
- This post requires weekend working on a rota basis
About Migrant Help:
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
These are some of the benefits we offer:
• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
- This post is subject to a Disclosure and Barring Service (DBS) check
- This post is subject to a Counter Terrorism Check (CTC)
For CTC application applicant must:
- Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
- Be able to provide continuous UK address history for the previous 5 years
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with Resonance Ltd., a fellow B Corp who provide life changing homes and solutions for people and communities facing crisis. Resonance is looking for a Relationship Assistant (Social Investment Funding) to support across a portfolio of capital grant investments as well as managing their own smaller portfolio.
The role is offered as a contract until March 2025 on a hybrid basis and you will be assigned to one of our offices in either Launceston, Bristol, London or Manchester. There is a requirement to attend your assigned office twice a week alongside a monthly face to face meeting every 2 months. Additional travel will also be required as part of grant project management and Partnership engagement. The role is offered as a 9 day fortnight and has a great deal of flexibility with core hours 9 – 3.30pm.
Resonance is a social impact property fund manager. Launched in 2002 with the mission of connecting capital to social enterprise. We are proud to be a B Corp and of our 20-year track record of impact investing. The Youth Investment Fund (YIF) is part of our eco-system and is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people. The Youth Investment Fund (YIF) is being delivered by a partnership between Social Investment Business, The Key Fund, National Youth Agency and Resonance.
Together, we are delivering grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND). This funding will drive value-for-money facilities that youth organisations can then afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the Youth Investment Fund will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives. It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be.
Reporting to the Senior Relationship Manager (Youth Investment Fund) and supporting the other Relationship Managers, this role plays an important part in the provision of capital grants to our charity customers working in the youth sector as part of the Youth Investment Fund (YIF). You will take responsibility for ensuring key data points are kept up to date on our Salesforce database and working with grantees to ensure that they log key project updates (e.g. project forecasts, planned transactions, construction status, start and end dates). Furthermore, you will support the collection, review and report on monitoring information from grant recipients which is predominantly financial information (management accounts, annual accounts and forecasts) and construction progress reports. There will be the opportunity to manage a small portfolio of your own capital grant investments. Key to success in this role will be adopting Resonance’s continuous improvement and learning ethos.
The right candidate will be a strong team player with previous experience of grants administration, particularly in the context of government funding programmes and/or experience of capital funding. This is a great opportunity for someone to be involved in making a difference to young people. You will be proactive and can work well both autonomously and as part of a team and you should be flexible, adaptable and able to manage competing priorities. The Relationship Assistant will hold a track record of managing and working with a portfolio of organisations and thrive in using databases and interpreting and understanding data in a range of formats. Knowledge of the voluntary, community, and social enterprise sector, particularly the youth sector and/or knowledge of construction projects, real estate or property would be desirable but not essential.
Here at Resonance, we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all.