Hr Officer Jobs

Purpose and Scope of the Role:

The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.

This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.

Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley. The successful candidate will be based on site in Birmingham and/or Wolverhampton with regular travel required to all branches when necessary.

Salary and benefits: £43 - £46k depending on experience and qualifications. Company pension, Employee Assistance Programme, health and wellness support. Training and opportunities for advancement

Hours: Full Time (5 days/35 hours per week)

Contract: Permanent

Main Tasks and Responsibilities

The key features of the role cover:

Strategy

· Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.

· The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.

Service Management

· Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.

· Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.

· Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.

· Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.

· Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.

· Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).

· Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.

Learning and Development

· Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).

· Coordinate existing and potential learning and development opportunities.

Culture and Staff-Wellbeing

· Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.

· Managing staff satisfaction surveys, including analysis of results and working with SMT to develop action plans in response to the results.

· Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.

Compliance

· Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.

· Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.

Other Responsibilities

· Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.

· Ensuring compliance with organisational policies and practices, and attendance at mandatory training.

· Any other duties as required by the organisation.

There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.  

The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum. 

The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.  

This role is subject to a Standard DBS Check. 

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process. 

Business Support Officer

After a strong period of growth and additional funding, we now have an opportunity for an experienced

Business Support Officer to join the team, to provide administrative support to the board and HR and Finance teams.

Position: Business Support Officer

Location: Leeds

Hours: Part-time, 14 hours per week

Salary: £27, 413 - £29,673 per annum pro rata

Contract: 12 month fixed term contract

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.

Closing Date: 17th May 2024

The Role

The purpose of the role is to support the smooth running of the organisation. You will work closely with the CEO, Director of People and Operations, Finance Manager and the Community Centre Coordinator to provide administrative support to the board, carry out bookkeeping duties and support the Director of Operations in their day-to-day duties.

Duties and responsibilities include:

• Governance and SLT Support
• HR and Finance Administration
• To train the Administrative Assistant to provide basic administrative support to the Board
• Ensure good relationships with funders, partners and contractors

About You

We are looking for someone solid administration support experience including finance, HR and Board support.

About the Organisation

You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile.  Recognised as being innovative, brave and creative.  The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.

You may also have experience in areas such as Finance, HR, Board, Charity, Finance Administrator, HR Administrator, Board Administrator, Governance Administrator, Charity Administrator, Business Support, Business Support Administrator, Business Support Officer, Finance Officer, HR Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Role

You will be running a small team and will be required to be hands on to deliver all requirements of running a finance department.

You will lead on financial management and modernise our internal processes and identify areas for improvement and efficiencies in the current management accounting process and put in place new processes if required.

You will be comfortable working with senior stakeholders and will represent the finance function at internal meetings.

You love the potential of sport and physical activity to transform lives.

What you’ll do:

• Manage the Finance Function of the charity
• Manage the year end, annual budget setting and external audit process
• Production of monthly management accounts, reporting and variance analysis
• Treasury function with management of all bank accounts and credit cards and strategic financial planning
• Manage all grants, funder budgets and reporting requirements and contribute to production of tenders
• Work with the COO in supporting and preparing all reporting for the Finance Sub Committee (FSC), the Board, Strategy Implementation and Impact SC (SIISC) and the Senior Leadership Team and deputise for the COO as required
• Ensure the organisation fulfils its legal, statutory and regulatory responsibilities and obligations in relation to finance and tax
• Maintain and update all finance processes, policies and IT systems
•  Assist employees with general finance enquiries and tasks

Who you are:

• You have experience in a Head of Finance role with a similar size charity or grant giving organisation
• You are qualified, QBE or studying towards a professional financial qualification
• You have a good working knowledge of relevant legislation including funder terms and conditions, employment law, charity compliance with the Charity Commission and UK accounting standards and SORP reporting, auditors and bodies such as HMRC
• You have a working knowledge of Sage (Intacct) software
• You are capable of owning multiple tasks and seeing them through to their conclusion, meeting deadlines and prioritising work.
• You can demonstrate a practical commitment to the Behaviours of London Sport.
• You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
• You have a lived experience of day to day life in London

Key Details:

• Full-time permanent contract
• Salary: £55,000 - £60,000
• Offering 28 days’ holiday + 8 public holidays + 5 volunteer days + Christmas Closure
• Competitive Pension scheme 
• Life Assurance and Health Cash Plan
• Flexible working: we use a model of 2 plus days in our central London office at House of Sport and working from home, with travel required throughout London
• By applying for the role, you are stating that you are eligible to work in the UK. London Sport is unable to apply for a Certificate of Sponsorship for this role.

Main purpose of job: To lead and develop CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA’s strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements.

Start date: To be agreed with the appointed candidate (subject to Enhanced DBS Check and satisfactory references).

Salary: £55,000 - £60,000

Hours: Your hours of work are as required to perform the duties of your role, for a full-time employee this is normally 35 hours per week. 

Contract: Permanent

Place of work: At least two days a week in the Colchester office, with some home working, regular travel across Essex and occasional travel in the East Region.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Application deadline:  10am, Thursday 16th May 2024.

Interviews:  Tuesday 4th June, in Colchester.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

The post of Chief Executive Officer offers an exciting opportunity to steer CARA through the next stage of its development, providing leadership to the talented and committed CARA team. The role will involve building on the considerable growth and development that CARA has achieved over the last 10 years, securing funding to ensure it can continue to provide excellent specialist services to survivors of sexual violence and take steps towards CARA's vision of a world without sexual violence and child sexual abuse.

CARA’s CEO is responsible for leading and developing CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA’s strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements.

The main responsibilities of the CEO are:

Strategic leadership

·Work with the Board of Trustees and the Head of Operations, and consult with staff, survivors, and others, to develop and define a clear, strong vision and direction for the future of the organisation.

·Lead on and be responsible for the creation, ongoing development and implementation of the organisation’s strategic, business and annual plans.

·Foster, model and promote an inclusive, feminist, anti-racist organisational culture that reflects CARA’s ethos and values.

·Be accountable to the Board of Trustees for the overall financial health of the organisation.

Good governance

·Report and present to the Board of Trustees on the organisation’s progress against its budgets, plans, any risks, challenges and changes, and all information relevant and necessary to the effective discharge of the Board’s duties, including strategic decision-making.

·Develop and share proposals with the Board for the implementation of its objectives and the ongoing development of the organisation.

·Support the Board of Trustees in its ongoing process of self-assessment, development and improving its diversity and representation.

·Ensure the charity meets its constitutional, regulatory and legal obligations.

Business development

·Develop and implement an income generation strategy that ensures the organisation’s sustainability and enables its sustainable growth.

·Work in partnership with the Head of Operations to develop and implement the organisational structures needed for effective delivery of CARA’s objectives and sustainable growth.

·Generate new and various funding and income opportunities through networking, developing partnerships.

• To research and identify new funding and commissioning opportunities and complete bids and applications on an ongoing basis.

·Increase the unrestricted income of the charity, including developing, proposing and implementing new and innovative approaches to its income generation activities, including working closely with the CEO of Icena.

·Be responsible for maintaining and developing strong, long-term relationships with a diverse range funders and donors, both existing and new.

Representation

• To act as lead representative for CARA in the Synergy Essex Rape Crisis Partnership, developing strong working relationships with the other partners and negotiating CARA’s role, responsibilities and the financial allocations it receives from the partnership. 
• To keep up-to-date with current developments affecting victims and survivors of sexual violence and ensure that CARA responds appropriately to these developments.
• To be the chief spokeswoman for CARA, responding to media and other enquiries as appropriate and playing a pro-active role in bringing relevant issues to the attention of the public, issuing press releases and initiating debate, as appropriate.
• Build, support and oversee strong relationships with individuals and organisations across the voluntary, public and private sectors, and in local and national government.
• To contribute to Rape Crisis England and Wales campaigns and other campaigns, as appropriate.
• To remain informed of national and regional Rape Crisis perspectives, drawing on Rape Crisis England and Wales expertise and resources as appropriate.

Organisational management

·Ensure policies and processes that support good communication, staff health and well-being, and safe and effective delivery of work are in place and adhered to throughout the organisation.

·Take overall responsibility for the staff team, its management and performance.

·Capture the organisation’s work through robust monitoring and evaluation, and ensure CARA’s impact and any learning is shared throughout the team and with the Board, survivors, funders and other partners as appropriate.

·Oversee and ensure robust financial management processes for the charity.

Other

·To oversee safeguarding at CARA, working with the Designated Safeguarding Leads to ensure effective policies and procedures are in place and communicated to staff, trustees, sessional counsellors and volunteers, and that CARA follows best safeguarding practice.

·To adhere to all CARA’s organisational policies and procedures.

·To be administratively self-servicing, and to share responsibility for a range of day-to-day tasks with the Head of Operations and other team members.

·To undertake other related activities as required by Board of Trustees.

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA's vision is of a world without sexual violence and child sexual abuse.  As a step towards this vision, we do all we can to create a culture where victims and survivors are believed, supported and treated with fairness and respect.

CARA is a registered charity working with adults, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.

CARA currently employs 39 full and part-time staff and has an annual income of approximately £1.6 million.

CARA's Aims

1. To provide high quality, specialist support to victims and survivors of sexual violence and child sexual abuse.

2. To increase awareness and understanding of sexual violence and child sexual abuse and the impact they have on victims and survivors, challenging myths and misconceptions.

3. To promote and represent the rights and needs of victims and survivors, including advocating for a fairer criminal justice system.

CARA's Values

Feminism.  Respect.  Empowerment.  Equality

CARA is a women-led organisation and we work from an intersectional feminist perspective.  We actively seek to ensure equality of women as a service provider and as an employer.

The core values of respect, empowerment and equality underpin everything we do.

CARA's commitment to diversity and inclusion

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. CARA is committed to anti-racism and are currently developing an Anti-racism Policy. Through this work, we will be aiming to dismantle barriers within CARA to ensure we do not continue to perpetuate institutional racism and can create a truly inclusive environment for our service-users and our workers.

You can read more about CARA’s commitment to diversity and inclusion here.

We encourage and welcome applications from candidates from Black, Asian, and ethnically diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner (PFCC) for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex, Southend and Thurrock. Synergy Essex also shares a number of other projects, funded by the Ministry of Justice, Essex County Council and the National Lottery Community Fund.

Our current PFCC contract ends in March 2025.  Synergy Essex intends to submit a bid for the new contract, which is expected to be put out to tender in the summer of 2024.

About Icena

CARA is a founding stakeholder of Icena - a social enterprise offering training and consultancy to eradicate sexual discrimination and violence.  The creation of Icena forms part of CARA’s sustainability strategy:  Once Icena is generating sufficient profit, a share of this profit will be used to support CARA’s work.

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.

Our values

• Empathy: we put ourselves in the shoes of those we work with.
• Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
• Empower: we strive to empower our clients, helping them achieve their aspirations.

Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:

Strategic Leadership

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.

Governance and Organisational Management

• Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
• Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.

Financial Management and Human Resources

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.

Fundraising

• Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
• Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
• Focus on growing unrestricted funds to reduce reliance on grants.

Advocacy and Influencing

• Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
• Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
• Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.

General Duties

• Undertaking any other related duties as required and appropriate to the role.

Person Specification
Essential Criteria

1. Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
2. Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
3. Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
4. Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
5. Financial Management: track record of managing budgets and contracts effectively.
6. Analytical Skills: experience in complex report writing and data analysis.
7. Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
8. Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
9. Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
10. Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
11. Governance Knowledge: understanding of governance principles in the voluntary or public sector.
12. Safeguarding: experience in leading on safeguarding and health and safety.

Desirable Criteria

1. Asylum System Knowledge: understanding or lived experience of the asylum system.
2. Policy and Advocacy: experience in asylum-related policy or advocacy work.
3. Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.

We are looking for a high-calibre candidate to join our staff team as an Operations Officer. The ClementJames Centre is an award-winning charity that provides programmes that address underachievement and social exclusion. We support nearly 3,000 children, young people and adults each year to release their potential.

The Operations Officer will play a pivotal role in providing support to the operations team. Reporting directly to the Operations Manager, this role entails maintaining precise financial records, reconciling transactions and reception duties. Additionally, the Operations Officer will provide administrative support to the HR function of the organisation.

This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.

If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.

Contract - Full-time, permanent. We are open to discussions about flexible working arrangements and part-time options.

Annual Leave - 33 days (including bank and public holidays) plus an additional 2 to 5 days at Christmas and a length of service entitlement (one day per year of service, up to 5 days)

Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme

To Apply
To apply for the role of Operations Officer, please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.

Please see our website to read the job pack and to complete and submit the application form.

Based from home in the UK with regular travel around the UK as necessary.

This role is responsible for providing high-level support, managing complex projects and engaging with a wide variety of people on behalf of the Chief Network Officer. This role acts as a key point of communication with internal/external contacts, coordinates cross-organisational processes and projects, and manages the office, including liaising closely with senior members of the Operations and Network Programmes directorates.

Role responsibilities

· Managing and supporting a regular cycle of team and project meetings and events, including preparing project plans, management reports, ensuring the completion of actions, and supporting the strategy planning cycle.

· Liaising with key external contacts (food banks, partner organisations etc) on behalf of the Chief Network Officer, including maintaining regular correspondence, managing diary requests, and organising events and business travel.

· Conserving the Chief Network Officer’s time by reading, researching and routing correspondence, drafting letters and documents, collecting and analysing information and initiating communications.

· Acting as a project manager / stakeholder on behalf of the Chief Network Officer to ensure outcomes are achieved and information is communicated.

· Creating supporting materials for presentations, talks, conferences and planning meetings, including sourcing and preparing collateral, and formatting presentation slides etc.

· Curating and updating relevant information systems on behalf of the Chief Network Officer, including HR systems, finance systems, impact / performance systems and file storage.

Person Specification

Technical skills and minimum knowledge:

· Clear understanding of the need to maintain confidentiality

· Ability to work autonomously, with excellent time management and communication skills along with excellent decision-making ability

· Excellent knowledge of MS Office applications, including Office 365 (including Sharepoint, OneDrive, Word, Excel, Outlook, and PowerPoint) and Adobe Creative Suite

· Highly numerate, with the ability to present and analyse data

· Excellent attention to detail and communication skills (both written and verbal)

· Ability to work through challenges in positive and effective ways

Behaviours and competencies:

· Ability to effectively represent the organisation and promote core brand messages

· Develop a culture of innovation, resourcefulness, and best practice to make the best use of time and skills.

· Is able to work through challenges in positive and effective ways

· Demonstrate a commitment to the values of the Trussell Trust

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

· Role models inclusive behaviours and values

Key Stakeholders

· Chief Officers

· Senior Leadership Group

· Director of Operations

· Director of Network Programmes & Innovation

· Operations Leadership Team

· EA/PA team members

· Staff, Volunteers, external partners, contacts from food banks

We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.

The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.

They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.

For further information please download our Recruitment Pack.

About the role

Action for Carers works across Surrey to support unpaid carers who are caring for a relative, partner or friend who is ill, has a disability or poor mental health and could not cope without this support.

We provide support by phone, on-line, through face-to-face meetings, support groups, in hospitals and through workshops. We help with information and advice, advocacy, practical guidance on moving and handling, and provide access to a range of free resources. We also support young carers by putting on activities to provide time out from their caring role and meet young people in a similar position as well as tailored one-to-one help.

We are seeking a highly motivated and experienced senior leader to fulfil this newly created role. The Chief Operating Officer will play a pivotal role in operationalising our revised strategy, ensuring the effective implementation of our services, leading our front-line delivery teams, and ensuring high standards of service delivery. This role will deputise for the CEO in their absence.

We provide a Surrey wide service and whilst this role will be based at our offices in Burpham, Guildford, the postholder will work across Surrey to engage with our service users, statutory and charity partners and our people.

Key responsibilities

Full duties are included in the job outline, key responsibilities include:

• Leadership: Provide organisational leadership and direction with line management responsibility for front-line services and contract delivery. Model a coaching and developmental approach to leadership across the organisation.
• Delivering Strategy: Lead the operationalisation of our strategy, working with senior managers to develop plans and deliver change.
• Contract Management: Lead on contract management meetings with funders and commissioners, performance reporting and quality improvement.
• Performance Monitoring: Develop performance metrics to monitor the effectiveness of service delivery and work with senior managers address areas for improvement.
• Business Development: Identify opportunities to develop new services and diversify income, support the CEO and SMT on preparation of tender responses and actively contribute to fundraising strategy.
• Quality, Safeguarding and Safety: Work with senior managers to ensure that systems, processes and services are designed and implemented with quality, safeguarding and safety embedded.
• Resource Allocation: Manage resources effectively to optimise service delivery, including workforce and budget.

About you

We are looking for applicants with:

• Commitment and interest in our mission and values.
• Senior leadership experience of operational delivery ideally in the not-for-profit sector. Experience of leading services in the social care sector is beneficial but not essential.
• Proven track record in improving service delivery and implementing quality assurance systems.
• Proven experience of managing managers, with the ability to build, inspire and motivate teams.
• Excellent communication and interpersonal skills, with a track record of building effective relationships with a diverse range of stakeholders and a dispersed workforce.
• Demonstrable experience in successfully managing publicly funded contracts (pref. £1m+ value) and working with commissioners, including the related budgeting, monitoring and reporting.
• Experience of designing and developing programmes to meet new and emerging needs.
• An entrepreneurial approach to developing new business, diversifying income and expanding services.
• Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.
• Excellent written and verbal communication skills with ability to deliver information to colleagues clearly and accurately.

About us

We are a committed, local charity determined to make a difference to young and adult carers across Surrey. Our values are Focus, Inclusion, Respect and Excellence.  By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave.  We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.

Salary: £31,000 per annum

Location: Hybrid working to include Tyseley, Birmingham and some home working, and travel outside of Birmingham.

Hours: Full time, 36.5 hours per week Monday to Friday, with some evening and weekend working.

Contract type: Permanent

The Active Wellbeing Society (TAW) is a community benefit society working to tackle inequalities and promote community wellbeing. Our vision is for a society where people have the autonomy, capacity, resources, and skills to become the architects of their own destiny. The work we do with communities is underpinned by our values of an open heart, open mind and open will. Our work with communities’ cuts across a wide range of policy agendas – from health and social care to transport and planning, community cohesion to climate justice and physical activity. We are increasingly recognised nationally as demonstrating best practice in working with communities in most need and achieving significant systems and behaviour change.

We are looking for an experienced Senior Communications Officer to join our fast-paced organisation as we grow and maximise opportunities for national delivery. As part of a dynamic and friendly communications and marketing team, your role will help widely raise the profile of TAWS across all areas of work, from creating content for internal and external communications channels, optimising digital content for national reach, building relationships with strategic stakeholders online, to cultivating media relations and drafting impactful press releases.

This role is suited to someone with a passion from tackling inequalities and promoting community wellbeing, and a keen understanding of the social and political landscape in which we operate. You will play a key role in helping to bring the TAWS brand proposition to life, telling our story in compelling and engaging ways to a range of audiences. You will be able to think creatively and see the bigger picture, as well as be comfortable delivering key tasks such as producing a newsletter and social media content. You will be responsible for communications about our key projects, and priorities, taking complex and varied information and translating it into content that promotes the work of TAWS and its impact to diverse audiences. 

We are working to a hybrid model across the organisation and value in-person contact. This role will require regular weekly working at our head office in Birmingham or other designated offices / locations across the city and travel and work from other locations outside of Birmingham as part of our national work.

Main duties

1. Write and edit high quality engaging copy for sharing across internal and external marketing communications channels and in support of the strategic vision, mission and values of TAWS.
2. Build organisational profile with key strategic audiences online on social media, the website, digital channels and through content creation.
3. Support the development and execution of communications and marketing strategies, tactics and deliverables, in line with the brand proposition; develop and implement quarterly communications plans.
4. Working with HR, lead and implement internal communications projects and plans including delivering a monthly internal newsletter and updating the intranet.
5. Develop and deliver communications campaigns for positive social change.
6. Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels.
7. Build and maintain relations with local and national media and identify opportunities to amplify our successes and impact.
8. Draft press releases and respond to media requests.
9. Ensure consistency in terms of tone of voice, branding, messaging and frequency of communications across all channels.
10. Source, create, and post content for our social media accounts (using Sprout) and the website, working closely with a range of teams across the organisation including delivery, business development, funding and partnerships.
11. Take complex and varied information and translate it into content that promotes the work of TAWS and its impact to diverse audiences
12. Proof reading, research thematic issues, new digital tools and media channels.
13. Monitor national and local trends, news and opportunities and provide regular internal briefings.
14. Keep abreast of new and emergent thinking across wellbeing, community development and tackling inequalities.
15. Maintain and update an organisational media library (photos, videos, stories, and audio) in line with data protection/consent.
16. Capture and record media to promote projects and key priorities in line with data protection/consent
17. Provide design support for comms collateral, reports, newsletters, brochures, flyers, posters and presentations using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences.
18. Carry out all duties as may be reasonably assigned from time to time and within the level of this job description.

Knowledge,skills and experience

1. A sound understanding of the UK social and political landscape and inequalities.
2. A highly skilled copy writer with excellent editing and time management skills.
3. Demonstrable experience of crafting compelling narratives, writing press releases and tailoring messages and tone to translate and summarise complex ideas in writing.
4. Demonstrable experience of developing and delivering effective communications/social change campaigns.
5. Demonstrable experience of working with the media and providing effective public relations/journalism support.
6. A sound understanding of communications, public relations, and marketing best practices.
7. Ability to develop strategic narratives that showcase our work and align with organisational goals.
8. Demonstrable experience of producing a range of communications and marketing materials.
9. Excellent social media and digital marketing skills to optimise content, thinking creatively about how to reach diverse audiences with key messages, and increase reach, engagement and impact.
10. Excellent creative skills and a good eye for design – excellent IT skills and experience of using design software to create graphics and edit imagery.
11. Excellent collaboration and networking skills, and ability to build rapport with key stakeholders internally, externally and with the media.
12. Track record of working autonomously and collaboratively in a dynamic, fast-paced, and challenging environment.

Staff benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
•  Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Life Assurance – x4 your salary paid to beneficiary.
• Flexible working.
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Application details

Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:

1. A highly skilled copy writer with excellent editing and time management skills
2. Demonstrable experience of crafting compelling narratives, writing press releases and tailoring messages and tone to translate and summarise complex ideas in writing.
3. Demonstrable experience of working with the media and providing effective public relations/journalism support
4. Excellent social media and digital marketing skills to optimise content, thinking creatively about how to reach diverse audiences with key messages, and increase reach, engagement and impact.
5. Excellent collaboration and networking skills, and ability to build rapport with key stakeholders internally, externally and with the media.

Closing date: Tuesday 16th April 2024 at midnight

Interview date: TBC

Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

Successful applicants will be required to be DBS checked prior to starting.

Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.

Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.

Salary: Starting salary of £33,930 rising to £37,700 after 24 months + 8.5% pension contribution
(after satisfactory completion of your probation period).
Hours: Full time, option for part time and flexible working
Contract type: Permanent.
Location: Our offices in Battersea Library, with home working possible

Are you an experienced office or business manager, or do you have the skills and are looking for a new role? Are you passionate about helping others and looking for a challenging and rewarding role?

We are looking for a motivated individual to join our team as our Business Manager and Company Secretary. This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions.

What will I be doing?

The post-holder will lead on premises, facilities, finance and personnel and administration systems in order to support the effective delivery of CAW services to clients and management of the organisation.

Reporting to the CEO and responsible for the recruitment and management of administration volunteers, the post holder will take the lead on maintaining our office systems and processes.

What skills are we looking for?

1. Previous office administration experience, ideally including experience of:

• Providing administrative support.
• Administering finance systems
• HR administration

2. Methodical and well organised with the ability to work on own initiative, prioritise work, and meet deadlines.

3. Good numeracy skills for monitoring and analysis of statistics and budgets.

4. Good interpersonal, written and oral communication skills including ability to take accurate minutes.

5. Good computer skills including excel and other Office applications and Quickbooks

6. Flexible approach and willingness to work as part of a team.

7. Understanding of the aims, principles and values of the Citizens Advice Wandsworth service and its equality and diversity policies, and willingness to operate within them.

Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.

What will I gain?

You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.

Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.

We also offer these benefits:

• Access to training courses and professional development opportunities.
• Maternity, parental and caring leave paid above the statutory minimum.
• 8.5% pension contribution (after successful completion of your probation period).
• Access to an Employee Assistance Programme and clinical supervision.
• Cycle to Work scheme.
• Childcare voucher scheme.
• Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
• Option of flexible working arrangements where possible

For further information about the role and an application form, please visit our website via the apply button

Closing date: Wednesday 24th April 9am

Interviews will be held:  W/c 29th April

Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.

​Hours: Full-time. Applications for four-day contracts are welcome.

Contract: Permanent.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

​Closing date: Tuesday 22 April.

​Shortlisting date: Wednesday 23 April.

Interviews: 29 and 30 April.

About the role

We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.

​​We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.

​​The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.

​We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.

​​This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.

​They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.

As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

​Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off-site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities
• ​the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme.

​We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.

Partnerships Manager, Generate Opportunities
Reports to: Executive Director
Salary: c. 36k pa dependent on experience
Hours: 36 hours per week
Location: Head Office: Wandsworth SW18, flexibility to support pan-London sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time Permanent

Introduction to Generate: 
Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities.

Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!

Employment and Supported Internships 
A current and key area of our focus is Employment across London and beyond, we work in close collaboration with a range of stakeholders and commercial partners to deliver supported internships as a pathway to paid employment and a career.

Selected interns undergo a full academic year-long placement in a commercial work setting, gaining valuable work experience and essential employment skills. Throughout the internship, tailored job support and pastoral oversight is provided by Job Coaches and Managers working on-site, in our partnership settings. These currently include a range of hospitals, colleges, and local authorities.

Generate has been building stakeholder partnerships at the forefront of supported employment internships for young people with learning disabilities since 2018. We are proud that an approximately of 70 % of interns transitioned successfully into paid employment. This translates into real change: reducing reliance on services and increasing agency in positive, self-directed outcomes.

As Partnerships Manager, your collaboration with the Employment Manager will lead on the delivery of supported internships. Responsibilities include: managing multi-site projects and a growing team, recruitment and training initiatives, securing funding and fostering key partnerships with local authorities and colleges. Your contribution will be to manage and lead the sustainable growth of our supported internship offerings in alignment with our organisational objectives.

We are seeking a highly skilled business professional to cultivate and nurture these critical relationships. You will have experience of multi-site project management, data analysis and reporting, plus exceptional people management skills. Experience in the employment sector/internships/graduate recruitment would be of interest. A degree in business/marketing/communications or similar preferred.

Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported; we create a sense of belonging.

Closing Date: 23rd April 2024

Join us in making a difference! Apply now to become our Partnerships Manager and play a pivotal role in transforming lives and communities.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates will need to undergo an enhanced DBS check.

Generate is an equal opportunity employer.

Charity No: 1069548 Company No: 3461665

No agencies please.